Blackhawk Computer Support went above and beyond with their service when I needed them. Stefan was very knowledgeable and professional. He got right down to the root of my problem.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Blackhawk Computers removed my corrupted hard drive and replaced it with an SSD drive for much less than local tech stores quoted me. They also were confident that all my data could be transferred, wh... Mehr ansehen
I acquired an older server but was having problems troubleshooting it to start-up. I am pretty good repairing pc but this was beyond my abilities. I called up Blackhawk and I connected to a person im... Mehr ansehen
Been using their service ongoing for a couple years. If I call, they take control of my computer and before I know it , the problem is resolved. I would not use any other service.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are not Blackhawk Network in Pleasanton. Our company name is Blackhawk MSP, LLC. We do Help Desk Support for small businesses and residential. We do not sell gift cards or products.
Kontaktinformationen
San Ramon, Vereinigte Staaten
- 19252184000
- ryan@blackhawkmsp.com
- blackhawkmsp.com
Great IT Support!
Ryan is great! Blackhawk has a talented team that helps fix any IT related issue.

Antwort von Blackhawk Computers & IT Support
I don't have the computer expertise to…
I don't have the computer expertise to critique the service I received (which is why I use Blackhawk!), but something felt wrong about the way Stefan chose to address my problem. I just can't believe that was the only or the best way to fix the sudden problem with downloading a photo from my iPhone via gmail to Picasa for editing. Of course I could be wrong, but I just didn't feel that he knew exactly what he was doing or understood what I was asking. I know Picasa was discontinued a few years ago, but I was still able to use it on a regular basis. This has really been unfortunate.

Antwort von Blackhawk Computers & IT Support

Antwort von Blackhawk Computers & IT Support
Had problems connecting to vpn
Had problems connecting to vpn. Running solidworks (couldn't get license). Ryan fixed these quickly. Thanks.

Antwort von Blackhawk Computers & IT Support
Blackhawk provides rapid and competent…
Blackhawk provides rapid and competent response to help our requests. Timely assistance with configuring laptops and IT equipment helping to keep our operation running smoothly. Would definitely recommend to a new company or organization looking to improve their IT infrastructure and support needs of employees.
I got what I paid for without excuses…
I got what I paid for without excuses in a sincere and professional way. What I like most is the way the engineer explained the whole thing to me which gave be better confidence. Thank you guys!
Blackhawk MSP offers good IT support…
Blackhawk MSP offers good IT support with friendly employees. They are always there to help us solve our computer problems. I would definitely recommend them.
Very smooth.
Excellent service and competency
Excellent service and competency. Would use them again for sure.
Good initial response -- quality work.
I received a fast initial response by blackhawk, but when my issue wasn't easily corrected it had to be sent to another tech. After the referral, they were slow at getting back to me. It seemed I got lost when moving from one tech to the other. When they finally got back to me, Terrell fixed my problem very quickly and I am up and running.

Antwort von Blackhawk Computers & IT Support
Worth the online evaluation
I acquired an older server but was having problems troubleshooting it to start-up. I am pretty good repairing pc but this was beyond my abilities. I called up Blackhawk and I connected to a person immediately to blindly walk through every possible problem. The technician patiently worked through for an hour until we resolved it was a motherboard issue. This would have been such a hassle to find a company and drop it off then schedule a pick up time days or weeks away. Blackhawk was well worth the hour technician fee.
Great Job! Great team to work with!
Great guy to work with. Showed up on time, performed as expected and went above and beyond.
Ryan is fantastic
Ryan is fantastic! Very knowledgeable, quick to help and do repairs. I highly recommend him and his team.
Petra-
Five stars is not enough
Five stars is not enough. We are very happy to have found Ryan and Blackhawkmsp. It's great to know we can get excellent help and get things fixed when we need it. Blackhawkmsp is an excellent, smooth, running service and a pleasure to work with. Best of all, they know what they are doing. Thumbs up!
We love Blackhawk
We love Blackhawk, super easy to communicate with and very happy wiht their services.
Blackhawk has done a very good job…
Blackhawk has done a very good job offering its service and IT support. First calls all the way. I am very happy we found them and we are using them for our IT products.
Dwight
Advision Media
Knowledgeable and personable IT…
Knowledgeable and personable IT support. They know their stuff.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







