BitNinja repeatedly pushed new releases…
BitNinja repeatedly pushed new releases without adequate testing. When one of these releases caused problems, affected customers were not notified by email. The only communication was a notice inside the BitNinja dashboard, meaning you would only see it after logging in.
Even after BitNinja released a fix, we continued experiencing issues related to the same problem.
A few weeks later, we logged in and found almost 400 notifications containing information from other BitNinja customers. These included failed payment notifications and update errors from servers that did not belong to us. This was extremely concerning and raised serious questions about how customer data is handled.
After these repeated incidents, we immediately removed BitNinja from our infrastructure. Based on our experience, we cannot recommend their software or services to anyone.







