I like to be able to log our (myself and Buddy) walks and have a comparison of similar breeds. I enjoy taking part in the quizzes and test my knowledge as well as learning new facts. Biscuit support... Mehr ansehen
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I like to be able to log our (myself and Buddy) walks and have a comparison of similar breeds. I enjoy taking part in the quizzes and test my knowledge as well as learning new facts. Biscuit support... Mehr ansehen
Unternehmen hat geantwortet
Big changes have ruined this app This used to be a great app for earning biscuits (rewards) that you could exchange for vouchers as an incentive to walk your dog. Since the changes made on 1st... Mehr ansehen
Was a great app with rewards that were wide ranging and very real. Recently had an overhaul presumably to save money and mainly became a “win entries to a competition” or “coffee if you happen to use... Mehr ansehen
Unternehmen hat geantwortet
Absolutely great app. I use it everyday with both of our dogs. Would recommend to everyone. Follows our everyday walks, with different advice. Plus the great opportunity to earn biscuits to cash in fo... Mehr ansehen
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Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 49 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Used to be a great app now with the change in July 2026 not more earning points for your walks which you can save up to redeem with vouchers, now its either discounts for food or you have to enter a give away which is more like gambling. Not going to use it anymore
Why have you changed your app Biscuit, once I could enjoy walking my dog and get a nice shopping gift card every 6 months or so. Now I walk and all I can get is a few competition entries, not worth it, Biscuit app DELETE!!!
I have now deleted the app
I can easily track my dog walking else where, have no idea about how to claim rewards & it seems you have to give your dogs microchip number to claim, Why? There’s no way I’m giving that out
Used to be my favourite app as you earned biscuits to get shopping vouchers. Now you just get discounts at burger King and on coffee
Very poor signed up the app for a year walking towards getting vouchers for Tesco etc & now it's completely changed to getting discounts on things I won't use! Absolutely pointless now & I will be cancelling my subscription with immediate effect! VERY POOR!
Why have you done this biscuit? Before in their hay day, you could earn vouchers every two weeks for consistently tracking walks with your pet. Then a year ago, they got greedy and required a paid subscription to only be able to get a voucher once a month with the amount of biscuits you needed to build up before claiming. NOW even with a PAID subscription, tracking every walk doesn’t even GUARANTEE a voucher - just a stupid prize draw. Officially deleted the app and never looking back. All my friends have done the same! What a waste of time.
Biscuit changed the app completely with zero warning. Those paying for membership had all of their benefits cancelled overnight & some lost hundreds of pounds worth of hard earned saved up points that they should have been able to exchange for vouchers. Do not use this app! Scammers & con artists. Many of us have used this app for years happily only to have membership fees taken from us & our earnings terminated. Scumbags. App deleted, membership cancelled, membership fee will be refunded.
Loved this app and found myself walking more with my dog, I saved my biscuits up to buy M&S vouchers for Christmas, sadly there is no incentive to use the app now, I will be cancelling my subscription
Very sad and unhappy
Big changes have ruined this app
This used to be a great app for earning biscuits (rewards) that you could exchange for vouchers as an incentive to walk your dog. Since the changes made on 1st July, you now earn biscuits to enter competitions or get a discount card for coffee or food instead.
I pay a subscription for this app, and I think it’s a real shame the whole concept has changed. Who wants to enter a competition or get a discount card instead of an actual voucher? It’s a poor way to encourage dog walking, and it feels like far worse value for money when you’re still paying the same subscription for a much weaker reward.
I’d like to see the voucher system brought back — as it stands, I can’t justify the subscription cost
Sadly it’s rubbish now. The incentive of getting a voucher now and again was a good motivator to track walks- but now you can’t even do that, it’s just enter a completion which unlikely to ever win or get a discount on something random I’d never buy or a coffee which I don’t drink. Poor show Biscuit. 😔
Awful since the update. Confusing and pointless paying for membership
Really unclear explanation when you contact customer services
They cancelled all the benefits part way through my subscription, so I cancelled, deleted the app & had to get back to google to get my subscription back. Not worth using any more
Was such a great app, always used this for fun walks with the dog but now only discounted coffee shop and tastecard rewards. Been a plus member for ages and enjoyed this app but sadly has gone downhill big time. Think you will lose a lot of people now, such a shame…
In Cornwall the offers that are currently on it are not even useable due to our location, but very good for walkies!
Was brilliant not now! Used to joke our dog could pay his way by earning vouchers towards groceries. The changes have ruined it for us. We live in Cornwall miles from any of the cafes, not that we're coffee shop kind of people and the competition entries just makes for jeopardy which I can well do without in my life. So sad!
I used to love this app. Very encouraging to walk the dog. And by having the waggle dog insurance I used to get extra points. I used to get a £10 voucher store which would help with the cost of the dog insurance. NOW i will have to cancel the insurance as i can not see the point of this app? I’m not really a coffee drinker. we are both retired so don’t go out for meals very often. We have a motorhome so don’t use air B&B. And I certainly don’t enter competitions which they say is free? but i probably have walked 10 miles to enter.
I really can’t see why the owners of this app are running it into the ground.
GOODBYE BISCUIT
Have been an active Plus Subscriber for years, was a really good app to track and maintain dog walks, good incentives and good rewards. However after the July 1st update all value has gone, no longer able to redeem against vouchers instead a useless TasteCard or CoffeeClub Card that almost every other App subscription includes now, plus to add insult to injury 2000 saved biscuits redeemed as a £9 voucher (that most places require £10 minumum)
Cancelled my Plus Subscription and won't be renewing
It used to be a good app where you could earn vouchers for pretty any High Street store . now it’s totally worthless. I’ve deleted the app now.
We used to love this app. I let all my friends and family know about it, the rewards and features of the app were amazing. Slowly they started adding changes, then recently they gave 2days notice and drastically changed the great privileges we paid for. I have now cancelled the app after years of loyal custom.
Change of direction has ruined the app ans experience.
Same as many others, ability to earn decent vouchers have gone, now only a option to enter competitions (didn't do this originally so why would I now) also coffee club and taste card if you are paid VIP offering discounts so have to pay for the app, get awful offers rather than decent vouchers as before.
Also, they have silenced users on Facebook by deleting posts, comments and turning comments off on new posts. Google play has rating has gone massively down too.
They have even stopped replying here with their generic responses so probably just ignoring it all.
App will be dead soon if they dont swiftly act and reverse this last update.
Very sneaky and unfair.
Suddenly changed / updated the app rendering my biscuits that I'd accumulated almost worthless.
Where was the warning?
Where was the allowed timescale to finish saving for your goal voucher?
Really rubbish customer service.
Avoid!
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