Ordered 3 shirts 7/5. Received tracking number on 7/8. Package never shipped. Contacted customer service 7/12. Was told sorry , and another package was supposedly prepared. No other shipping label was... Mehr ansehen
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Das sagen Bewerter
Ordered shorts based on appearance of quality company. Ordered July 14. It is now July 23. All I have received is an email saying they are “working on it”. Unacceptable processing times with zero acco... Mehr ansehen
Ordered 2 pairs of shorts - too large. Returned both and was charged $10 more per pair upon the return for each pair HOWEVER, they only sent one pair back! Multiple attempts to reach them - no respons... Mehr ansehen
I own several pairs of BD pants and shorts, and the reason is simple. Because they're so comfortable! Confusing pockets?!?! LOL get out of here. They keep you wallet off to the side and the inside l... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Best Men's Gym Shorts and workout gear ever made. Remarkably Comfortable Workout Clothes. Athletic Shorts with Tailored Fit for free balling crotch crusaders.
Kontaktinformationen
New York, Vereinigte Staaten
- birddogs.com
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Das haben sich andere Leute angesehen
Wildly inaccurate sizing and poor…
Wildly inaccurate sizing and poor customer servies.
Poor customer service
My husband really likes the fit of both the pants and shorts. However, their customer service is nonexistent. I have tried several times to check on an order that seems to be lost. There is really no one to call. Everything is through email. I have emailed several times in the past week or so and I still haven’t heard anything about the order.
The $120 pants they sent me were busted…
The $120 pants they sent me were busted and the button on them was like one of the clasp buttons and wouldn't even undo, instead of giving me a refund i have to pay 9 dollars and either package and ship or take it to a return location and ship it before they even give me a refund or return. They didn't have the same pants in stock for a second shipment and I paid $25 for shipping they won't refund either. So lost $35 dollars for a crap product and won't get a refund for over a week! I've bought from them so many times and the time i have an issue they don't care. Order your clothes from BYLT instead. Bird dogs suck.
They should be ashamed of how bad their shipping is.
Great products, but they should really be ashamed at how bad the shipping is. I ordered two pair of Birddogs (repeat customer, I have several) and two pair of Chubbies on the same day, just to see if I'd like them. I've already received the Chubbies, decided I didn't like them, returned and received a refund before the Birddogs have even shipped.
False advertising
My fiance loves the make of these clothes. For his birthday, I decided to get him a couple of pairs of shorts. I went on the site and they were offering the free t-shirt with the purchase of two items. When I went to check out, they had a promo running that if I bought an additional item, we would get a hat as well. So I decided I would go ahead a get a polo. All together with the 20 dollar shipping I spent right at 270 dollars. When the order came they had left off the hat. I emailed them to see if they would mind sending it since I did spend the extra 100 dollars to get the polo and hat. Instead of making this right, they said it was a mistake on their part by someone in the warehouse but they could not ship me one. Instead they offered a 15 dollar coupon on a future purchase and apologized that I was disappointed. This was such a small thing but the fact that instead of just making this right, and sending me what was advertised, they just gave me the option of spending more money. I’m so disappointed in this company for the false advertising and misleading me not for the hat that wasn’t received
Drawstring Issue
Ordered a pair of shorts, wore them once- following care instructions on website, drawstring fell apart. Emailed customer support, and was told to exchange. Explained that shorts were sold out, and just needed a new drawstring. Was told they don’t send out replacement parts. Not a great experience- Chubbies much more responsive and have never had an issue with their products.
Incompetent
This seems to be one of the most incompetent companies I've ever come across! I ordered two pairs of shorts on the 8th of March...it's now the 14th of March and they haven't shipped them yet. I could understand if the product was in back order and they told me that but they have not. Then they lied to me and said the product had shipped but when I used the tracking number they gave me the USPS said they haven't received the product from the manufacturer to ship.
Decent products, hideous shipping
Have ordered pants and shorts from this company. While the fabric is pretty cheap, the products are comfortable and fit well. But, you know, it is the 21st century, so why does it take 10 business days to get your order? It’s because they use the cheapest shipping solution. Maybe it’s just my pet peeve, but don’t send me an email saying that my order has shipped when the tracking says “containerized at customer facility” for 5 days! If I’m paying $110 for casual polyester pants, just drop my order in Priority Mail instead of trying to save 46 cents!
Update: March 22- after about 12 days, they cancelled my order this time because item was out of stock. So I guess it wasn’t even really “containerized” for shipment as the tracking said. I’ll shop other alternatives from now on!
Polyester Birddogs fabric terrible and not worth the price
The Birddog shorts are very comfortable. However, as in other reviews, the polyester shorts look like they have been rubbed on concrete. The cheap polyester has runs and strings after washing. Can you believe their site has 833 5 star reviews! What a joke. BTW, these are made in Vietnam. I'm very happy about giving them this retail business but $68. Really?
Terrible quality
The quality is terrible. I wore my shorts twice, washed on delicate, and they look like I’ve rubbed them against concrete. I have $10 shorts that are far better quality. Comparing these to lululemon is a joke. The company won’t let you write a review on their website if you’ve asked for a refund. Total scam.
False advertizing, bizzare, and hard to return
It seems like this product is falsely advertised. The sizing charts are inches off and the shorts that are supposed to fit better, actually fit worse than off-the-shelf shorts. Moreover, the "built in underwear" is not really underwear, just a nylon liner that can't be excluded. The box and materials come with juvenile references to sex robots and farting. And, they are wicked expensive. Finally, if you want to return them you have to go to a location they specify (20 minutes away for me) instead of just putting them in the mail or UPS. These folks won't last long, nor should they.
Beware Mixed results with Birddog shorts
While the shorts are comfortable the quality is horrible. I bought 3 pairs and ALL of them have frayed. I'll be sending back for a refund.
Good product, poor delivery time
I ordered my second pair of shorts from this company. The product is great, but their delivery is not! The estimated arrival date keeps changing. If the most recent date turns out to be accurate, it will be nearly three weeks since my purchase date that they are received. From other reviews I've read, the common theme seems to be that the product is great, but their systems and communication.... not so much. If you don't care how long your delivery takes, in a world where we've come to expect things on our porch the same day we order, you will likely be happy with the purchase.
Our experience was rather positive
Our experience was rather positive. They did deliver a couple of days late but thats not a biggie. More of less what we were expecting. Thanks!
Customer service is a joke with this…
Customer service is a joke with this company. Be ready to wait 2-3 weeks for your shorts even though their website says otherwise. Horrible!
Absolutely horrible company
I do almost all my shopping online. Worst company I've ever dealt with. I ordered a pair of shorts. After three weeks of order pending I emailed customer service. They said there were natural disasters on the shipping route. Shipping updates make no sense. Received the shorts in about a month. Wife liked the way the shorts look so I thought I'd give them a second chance. Huge mistake. Three weeks. Order says unfullfilled on website. Sent an email requesting shipping estimate. Received an auto reply. Gave a link to “unfulfilled “ order page. Said to respond to email if question wasn't answered and they will get right back with you. Requested a shipping estimate a week ago. Absolutely no response at all.
Clothing never arrived...JUST TERRIBLE..
SO FAR JUST TERRIBLE... I ordered $400 worth of clothing for my husband for Fathers Day... weeks went by then I see that by "tracking the order"... it says it was delivered - BUT NO WAY, never got anything. Honestly... I get deliveries every day from Amazon, but somehow two orders from BirdDogs just never appeared! SO mad... literally, I blew $400, and I want the clothing, even if the quality is not great...or I want a refund!
Run from this company
Run from this company. No live people. Tons of issues no response. Find somewhere else to buy from this company is a HUGE scam
Sketchy on Availability Quality and Availability
Sketchy quality and that's IF they're in stock. And when they aren't listed as being out of stock, it takes weeks and weeks before they're even shipped. This "business" is as sketchy as Mark Cuban and his basketball team.
Charging Lulu & Vuori prices for trash quality
I've ordered shorts from birddogs for 5 years now. Their shorts are comfortable. That's why I keep going back. But no more. The seams fray on EVERY pair of shorts I've owned from here. My Lulu, my Chubbies, my Vuori don't fray, but Birddogs want to charge luxury brand prices for trash quality that they DONT even warranty? nah fam... I'm over it. Sad to see you go, but after multiple attempts to replace with your customer service (which Lulu and Vuori will happily do) I'm not spending another dime here.
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