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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We were really pleased with the service we received from Biome9. Our dog Lenny has been thriving, and we've learned so much about him through this process. Everyone we spoke to was so eager to explain... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I paid for a report and then happily paid £195 for the 6 months worth of supplements that they recommended. Saw zero improvement in our dogs health and when we took another test the report was as bad... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I sent Bonnie’s sample off as part of this company’s alpha testing programme. I was curious to test her health as she is a rescue dog and I don't know about her history. The report was really informat... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Didn’t do the gut analysis just used the online questionnaire and ordered the gut supplements as my dog has a very sensitive stomach and has had a lot of loose poo’s and mucus lately. Been on the supp... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Heimtierbedarf

Vom Unternehmen geschrieben

BIOME9 is a precision pet wellness brand offering gut health testing and science-backed supplements for dogs. All GutDiscovery® testing is done in our UK lab and we use years of research data to create tailored BiomeBites® supplement plans and nutritional advice so that your dog lives its happiest, healthiest life.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

26 Bewertungen

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Bewertet mit 5 von 5 Sternen

so happy with biome9 :)

We were really pleased with the service we received from Biome9. Our dog Lenny has been thriving, and we've learned so much about him through this process. Everyone we spoke to was so eager to explain the results to us – it’s clear they’re a truly dedicated team. We’re so happy we can support our senior boy in every way we can, and Biome9 has made that possible. Thank you!

30. Juni 2025
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Antwort von BIOME9

Thank you so much for your review. We're glad we could help you both!

Bewertet mit 1 von 5 Sternen

Not convinced

I paid for a report and then happily paid £195 for the 6 months worth of supplements that they recommended. Saw zero improvement in our dogs health and when we took another test the report was as bad as the first. Not at all convinced by BIOME9

1. März 2025
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Antwort von BIOME9

Thanks for taking the time to leave a review.

We're sorry you're disappointed with your dog's progress.

We've looked at their results and can see that there was actually a 28.5% improvement compared to their original results, and nearly all of their scores improved, which we're really pleased to see, as this will help to prevent future issues developing.

External improvements may or may not be seen, depending on the conditions your dog has and their causes. Most conditions have multiple factors that can affect them in addition to the health of their gut microbiome, including their genetics, their diet, their environment, their other medical conditions and medications.

We can see you haven't contacted us about your dog's results, so we've sent you an email so we can discuss how we can best support you both.

Bewertet mit 5 von 5 Sternen

Highly recommend!

My little chihuahua has been struggling with gut issues for a few months and having all tests at the vets for parasites, environmental allergies etc we found his B12 levels were slightly low but otherwise all normal but his gut issues continued someone suggested Biome9. After reading the reviews I decided to order the gut discovery test and I am so glad I did! The test itself came very well packaged and had everything you needed. Was super simple to use simply register your kit when it arrives collect a small poo sample pop in the tube seal in the original box and return with the label supplied. You then get a notification when it's received and his results were ready in 2 weeks. The report you get is very detailed and I was very shocked at just how poor his gut health really was hardly any good flora which made me feel quite sad 😥 I now have recommendations on what he needs to improve things including dietary changes, foods to avoid and a 6 month supplement plan to restore and repopulate his sensitive tummy. He's been on the supplements roughly 2 weeks now and we are starting to see improvements his tummy no longer gurgles in the morning and he eats breakfast without and issues (before he had a sore tummy and was very uncomfortable eating) or eating grass. He's still quite itchy but it's early days and I'm sure that will improve as his gut does.
I have Autism and can find following tests etc quite overwhelming and I'm not great with technology either but the team have been so kind and helpful I can't fault them at all! Anyone who's dog has a sensitive tummy, poor skin, allergies etc I can highly recommend Biome9 gut discovery and their supplements as it has made a huge difference to Gizmo in a short space of time. I now also have my older dog on their vitamin supplements and she's loving them!

1. Februar 2025
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Antwort von BIOME9

Thank you so much for your detailed review! We're so glad we could help you and Gizmo and look forward to continuing to support you both in the future!

Bewertet mit 5 von 5 Sternen

Highly recommend

All supplements and Biome9 advice has helped our dogs health immeasurably, money well spent.
Biome9 do not have a hard sell policy but offer good sound advice.
Their communication is prompt, professional ad polite.

12. Februar 2025
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Antwort von BIOME9

Thanks so much for your review! We're glad we could help you both.

Bewertet mit 5 von 5 Sternen

9 months seizure free! BIOME9 saved our boy's life!

Our 15.5 year old boy suffered with grand mal seizures for over 7 months until we discovered Biome9. The vets were called out to put him to sleep in January 2024 due to him losing his sight during a seizure and us questioning his quality of life, but I was convinced it was all related to his gut health. The vets had denied this was the case and kept advising it was likely a brain tumour. Thankfully, I did my own research, reading more and more into the gut-brain axis and the strong connection between the 2. Benson had been suffering with Gastrointestinal issues approx 2 months before the seizures started. We discovered Biome9 and felt we had nothing to lose and decided to complete a gut health test. The results indicated that his gut had been stripped of anything good. This was due to 10 weeks of oral antibiotics prescribed for potential ear infection, which actually turned out to be a food intolerance! The damage done was completely avoidable had the vets explored other possible causes for his symptoms. Benson's last grand mal seizure was on 25th April 2024. We started the supplement plan suggested by Biome9 mid May 2024. He has since remained seizure free - just over 9 months!!! I'm no scientist, but it's clear to see that the Biome9 supplements have hugely supported Benson's gut health, which in turn has supported his seizures. Long may it last - we hope to never experience a seizure ever again!! We will forever be grateful to all at Biome9. They truly saved our boy's life!

5. Februar 2025
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Antwort von BIOME9

Thank you so much for your review! The whole team at BIOME9 are so pleased we've been able to help you both!

Bewertet mit 1 von 5 Sternen

Quick to take you money

Quick to take you money, slow to provide the service

16. Januar 2025
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Antwort von BIOME9

Thank you for your feedback.

We're sorry the results are taking longer than expected.

Our lab is currently awaiting a delivery from our consumables supplier. As there is only one supplier of the consumables we use to analyse samples, this directly affects the time it takes to provide results.

We have sent a free gift for you and your dog to apologise for the delay and to provide support for their gut health whilst you're waiting.

Bewertet mit 5 von 5 Sternen

My little dog has suffered with runny…

My little dog has suffered with runny bum & skin complaints on and off for years. She's a fussy eater even though she has a premium food. I've tried her with lots of different gut health products over the years but nothing seemed to make any difference, until I gave her biome9. OMG this product just wonderful, she now has perfect, proper solid,big poos, her appetite is the best it's ever been and her skin & fur is beautiful. She eats every meal and can't wait to have her 'pudding'! ( Of biome9 probiotic & skin guard)and it smells so good too.
This product has changed both our lifes, my little doggie is happy and playful again and I no longer have to wash her bum every time she has a poo. Such a wonderful product that we couldn't do without now. Thank you Biome9 your stuff is bloody brilliant.

21. November 2024
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Antwort von BIOME9

Thanks so much for your review. We're so glad we could help you both!

Bewertet mit 5 von 5 Sternen

Transforming my puppies health: the power of Biome9

At 6 months old (April 2024), my puppy developed hives, and it’s been a downward spiral of skin issues ever since. He experienced excessive scratching and dry skin, with his ears oozing and forming open wounds that crusted over and gradually caused baldness. Pustules appeared all over his body, spreading rapidly and creating weeping wounds, substantial scarring, and hair loss. He even scrubbed his face against the carpet until it bled, resulting in abrasions on his face.

He was put on long antibiotic courses and a high dose of steroids. We did expensive allergy tests, but they returned no reactions.

The only conclusion I could draw was that he had poor gut health. Observing that his entire litter was also suffering from similar issues reinforced my belief that the precautionary antibiotics they were given at birth had severely compromised both their gut microbiome and their immune system.

I decided to purchase a gut health test from Biome9. My thoughts were confirmed; his gut microbiome was in a bad state, and he had issues digesting food.

Although the test results were concerning, I was relieved to finally have some answers and a direction to work towards. Alongside a change in diet, we put him on Biome9's probiotic plan. Not only does he love the taste, but he has improved leaps and bounds since he began taking them. The carefully selected ingredients demonstrate Biome9's commitment to nurturing and healing while maintaining a natural approach. Additionally, his energy levels have significantly increased, and he is more playful and active than ever before. His digestion has also improved remarkably, and he no longer experiences the discomfort he once did.

The journey with my puppy's health issues was incredibly challenging and emotionally draining. Watching him suffer day after day was heartbreaking, and I often felt overwhelmed and powerless. However, discovering Biome9 was a turning point. The improvement in my puppy's health has brought immense relief and joy into our lives. Biome9 has given me hope and a renewed sense of purpose. I no longer feel alone in this battle; Biome9 has provided me with the tools and support I needed to help my puppy heal. The transformation in his health has been the change we needed, and I am forever grateful to Biome9 for that.

I am excited to see his continued progress each day. While I can't see inside his gut, I am confident that good bacteria are forming and thriving, and my puppy will be in a much better place in six months' time.

Thank you for giving me the tools to be able to heal my puppy. Biome9 has given me and my pooch hope once more.

4. November 2024
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Antwort von BIOME9

Thanks so much for your review. We're so sorry for what you've both been through and pleased we've been able to help!

Bewertet mit 5 von 5 Sternen

Working so well for my dog

Didn’t do the gut analysis just used the online questionnaire and ordered the gut supplements as my dog has a very sensitive stomach and has had a lot of loose poo’s and mucus lately. Been on the supplements for about a week and her poo’s are the best they’ve been for ages. So pleased. She also loves taking them unlike a lot of other supplements.

19. September 2024
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Antwort von BIOME9

Thanks so much for your review. We're glad we've been able to help!

Bewertet mit 5 von 5 Sternen

My cockapoo Cooper is a very healthy…

My Cockapoo, Cooper, is a very healthy dog, and I have him on a raw meat diet. However, I wanted to check his gut health to ensure everything was functioning well. The testing process was straightforward; the kit arrived promptly, although I encountered a minor issue during activation. Thankfully, the Biome9 staff was very helpful in resolving it. Cooper's results were insightful—despite his excellent diet, his gut needed a replenishment of certain bacteria to achieve optimal health. We decided to follow a six-month supplement course, and I'm pleased to report that Cooper is doing well as we continue with the regimen.

1. August 2024
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Antwort von BIOME9

Thanks for you review. We're so glad we could help you and Cooper!

Bewertet mit 5 von 5 Sternen

From the poop grabbing /sending to day…

From the poop grabbing /sending to day 2 now of the supplements! Straight forward, quick and easy. Biome9 came up on the socials last year sometime after the holidays, when I was still worrying about my dog’s health after most probably trying every health idea and fish oil to try and keep her healthy inside and out! Watching your pooch itch and attack her feet and paws a lot suddenly isn’t something I’ve enjoyed for the last year to name just one of the visible problems! Calling it a seasonal or environmental allergy all through over a year for sure doesn’t sound right! Especially after trying quite a bit of generic aids to supposed to help! The recommendations and detailed analysis reports from the poop grab is a full education (all parts) from things that might be visible to what might be causing certain unpleasant behaviours. Not just the farts. Like every company that is starting up, especially the small ones, there’s bound to be a few delays here and there to make everything fit seemingly perfect for all the different dogs and their hoomans. A call from Jemma at Biome9 today was not only reassuring but also full of advice and answers to my never ending list of questions. Do not hesitate to get in touch, they are a small company wanting to do great things to be able to help look after your awesome companion(s). If you have had a test or started on supplements and haven’t heard back, this review hopefully is enough to prove to that they will definitely be in touch very very soon!

2. August 2024
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Antwort von BIOME9

Thanks so much for your detailed review! We're so glad we could help you both.

Bewertet mit 5 von 5 Sternen

Highly recommended

I have 3 dogs all competitive agility dogs. Elsie 4 year old whippet often had loose poos so I wanted to test her but also the other 2 as well. I was a little sceptical that the results would be the same as would the recommendations but all had different results.
I’ve made the dietary tweaks recommended and we’ve just finished the first two months supplements. I’m definitely seeing a difference

7. Juni 2024
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Antwort von BIOME9

Thanks so much for your review. We're so glad we've been able to help you all!

Bewertet mit 5 von 5 Sternen

Desperate for help

My Irish Setter Murphy has a rare condition he bloats daily has 3 Gastropexy in him had numerous tests scans etc and aged 18 months the vet said that he wouldn’t make it! Biome 9 did his gut test and recommended a 6 month plan which we are into month 4 now and although it hasn’t stopped him from bloating he is more lively, playful and loving life- he will be 4 years old in September and I can’t imagine life without him- thank you biome 9 for helping my very special boy

8. August 2024
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Antwort von BIOME9

Thanks so much for your review. We're so glad we could help you both!

If you have any questions about Murphy's progress, please contact us to book some time to discuss this with our Lead Microbiologist, who will be happy to help.

Bewertet mit 5 von 5 Sternen

Wish I had done this sooner!

The kit came with very clear instructions and was easy to use. I got the results and report back very quickly. I was expecting there to be some issues but what was discovered was really eye-opening. He has been lacking in almost all of the good bacteria he needs, despite being on a very good diet and supplements and healthy treats. It makes sense as to why my dog was having recurrent stomach upsets, among other things such as diving after other dogs' fresh poo for an extra snack! The vets had been unable to help with this and over the counter supplements, while helping a little hadn't resolved the issue at all. I found the detailed analysis really helpful and have now started him on the recommended supplements. It is early days but I feel confident that I can help my dog to be healthier and happier. It is a relief to know I wasn't crazy thinking there was something wrong. I am so grateful to have been able to get this information.

4. Juni 2024
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Antwort von BIOME9

Thanks for your review. We're so glad we could help you both!

Bewertet mit 5 von 5 Sternen

Aditi my 6 year old Pocket Bully has…

Aditi my 6 year old Pocket Bully has been plagued by one health condition after another. She has been deaf for a number of years and has struggled with her joints and food intolerance. She's now at the point that most proteins set her off. She has been incredibly ill last year requiring multiple courses and varieties of antibiotics. As well as various steroids etc. This has resulted in her finally ridding herself of a long running infection in her inner ear which has given her back some of her hearing. Biome9 popped up on Facebook and I decided to have a go with it, as I wanted to see what I could learn about her biome. As well as assess the damage so much antibiotic use would have no doubt done. So it's been no surprise to learn that she has hardly any bacteria in her gut with regard to variety. She has only trace amounts of about 3 types, plus an over overabundance of one sort. So now I'm going to go with the course of treatment recommended by them to see if I can't get her back to her youthful self. It's been a very useful and insightful tool this test. I'm now going to go ahead and do my other 6 bullys!!

10. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von BIOME9

Thanks so much for your review. We're so pleased we could help Aditi, and that we'll be able to help you with all of your other bullys!

Bewertet mit 5 von 5 Sternen

Works well for my sensitive dog

I was a little worried about how my dog would find the supplements as she has had issues with others in the past. However these really suit her, she's moving better, no skin flares and stomach is comfortable, and the added bonus is she absolutely loves them!

3. August 2024
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Antwort von BIOME9

Thanks for your review. We're so pleased your dog is feeling better!

Bewertet mit 5 von 5 Sternen

Super important health diagnosis

I sent Bonnie’s sample off as part of this company’s alpha testing programme. I was curious to test her health as she is a rescue dog and I don't know about her history. The report was really informative - I didn’t realise how much impact the gut had on overall health for things like behaviour, joints and even heart disease. It’s totally changed how I’ll now think about caring for my dog. Definitely worth doing if your pup has issues you want to get to the bottom of.

15. Oktober 2023
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Antwort von BIOME9

Thanks for your review. We're so glad we could help you and Bonnie!

Bewertet mit 5 von 5 Sternen

Fantastic Service

I couldn't be more pleased with this company as a whole and all parts of my experience have been easy, professional and helpful.

15. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von BIOME9

Thanks so much for your review!

Bewertet mit 5 von 5 Sternen

10/10


The analysis was comprehensive and very interesting. I loved the way you can talk through your dog’s results with their team to help understand them further. They also don’t push their supplements on to you and instead provide other methods as well as their treatment plan to cover all bases. 10/10 from us!

3. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von BIOME9

Thanks so much for your review. We're glad we could help!

Bewertet mit 5 von 5 Sternen

Like Zoe for dogs

Like Zoe for dogs. More than just interesting. I’ve been making my dogs food for years now but, to be honest, I had no idea what I was doing. I just formed assumptions about what they ought to eat based on things I had seen and heard. Then I saw this company and thought this is exactly what I need: something that tells me what food my dogs need to keep them healthy. The results of the test came quick and showed that both dogs weren’t getting the right nutrients. They both needed more chicken as well as various fruits and vegetables that I would never have even thought of giving them including peppers and apples. We have now changed their diet based solely on these recommendations and will test them again in a few months time. They absolutely love the food and inhale it within about 5 minutes so I feel confident that it’s right for them and I expect the results will show that.

15. März 2024
Bewertung ohne vorherige Einladung
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Antwort von BIOME9

Thanks for your review. We're so glad we could help you all!

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