Better Trip Bewertungen 

15
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Unternehmensdetails

  1. Reisebüro
  2. Anbieter von Kulturreisen
  3. Reiseveranstalter

Vom Unternehmen geschrieben

At BetterTrip, we’re dedicated to transforming ordinary vacations into extraordinary journeys filled with authentic experiences and lasting memories. Discover why we’re the trusted choice for travelers seeking more than just a trip.


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

15 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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3,8

Alle Bewertungen

(15)

13 Bewertungen in den letzten 12 Monaten

Bewertung abgeben

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Bewertet mit 5 von 5 Sternen

So Far, So Good

Well done, BetterTrip! I recently booked a tour with them and have been very satisfied with the service so far. Every step of the booking process has been clear and informative. I especially appreciate the personalised booking link, which allows me to access all my booking details whenever I need them without having to chase anyone for information.

Although I haven’t travelled yet, the reservation experience has already impressed me. Everything has been smooth, organised and reassuring. I can’t wait for my holiday—I’m so excited!

10. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

wonderful experience with better trip

I recently had a wonderful experience travelling to China with Better Trip and would highly recommend them to anyone looking to explore China. The whole trip was enjoyable, well organized, and gave me the opportunity to experience some amazing places and culture.

The staff on the tour were incredibly friendly, helpful, and welcoming throughout my trip. They were always happy to assist and made the experience feel comfortable and stress-free. Their knowledge and positive attitude really made the trip even more enjoyable.

Overall, I had an amazing experience travelling around China with Better Trip. I was very impressed with the organization and service, and I would definitely travel with them again. I highly recommend Better Trip to anyone considering travelling to China!

13. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scam do not book Better trip is scam fraud company

Better trip is scam fraud company. Took large amount of money deposit 3 months ago for holiday. Never contacted me since. When I started emailing, calling company wanting confirm my booking they said do not know anything what happened and need weeks to “investigate”. When I asked speak to manager they cut my call of and 1 week later Sent email “ trio is not available for you”. Saying will will return your deposit”. Scam and fraud company be aware - they use your money for months and then say trip not available. Do not book with them

3. August 2026
Bewertung ohne vorherige Einladung
Better Trip-Logo

Antwort von Better Trip

We take allegations of fraud extremely seriously and would like to clarify the circumstances surrounding this booking.

Our records show that multiple emails were sent regarding the booking and its outstanding payment requirements. They also confirm that the invoice email was successfully delivered and opened. However, the required payment was not received by the deadline, and we were not contacted again until approximately four months later. By then, the booking had expired and was no longer valid.

At approximately 6:00 pm on a Friday, you contacted our team and requested to pay the outstanding balance immediately. Our consultant explained that management needed time to reassess the expired booking and confirm whether it could still be reinstated. You were advised that we would respond by the following Wednesday. Unfortunately, you did not accept this reasonable timeframe, questioned why management could not work over the weekend to provide an immediate decision, and communicated with our consultant in a disrespectful manner.

After reviewing the expired booking and the subsequent communications, we determined that we were unable to proceed. We did not accept any further payment, and your deposit was refunded in full.

We understand that this outcome was disappointing; however, we strongly reject the allegation that BetterTrip is a scam or fraudulent company. We have retained complete records of the emails, booking history, telephone interactions and full refund relating to this matter.

BetterTrip Travel Team

Bewertet mit 1 von 5 Sternen

Cancelled my trip after 6 months of…

Cancelled my trip after 6 months of waiting due to supposed inadequate numbers. But its peak time so thats unlikely. More likely they could not secure last minute accommodation services due to peak times and prices. Waiting for refund now for 3 weeks. About to do a credit card charge back. They are not accredited so book at your own risk and always use a credit card so you can do charge backs.

7. Mai 2026
Bewertung ohne vorherige Einladung
Better Trip-Logo

Antwort von Better Trip

We’re sorry to hear that this was your impression of the situation.

To clarify for anyone reading, the cancellation was not due to accommodation availability or peak-season pricing as suggested. The circumstances and available options were communicated throughout the process, and we worked to manage the booking in line with the agreed terms and conditions.

We also note that the refund referenced in this review was completed within the timeframe that had been clearly advised and agreed in advance. While we understand that waiting can feel frustrating, the refund was not outstanding beyond the agreed processing period.

We genuinely understand that cancelled travel plans are disappointing, and we appreciate that emotions can run high when expectations aren’t met. At the same time, we believe it’s important that public comments reflect the actual timeline and facts of the booking.

We wish you all the best with your future travels.

BetterTrip Travel Team

Bewertet mit 5 von 5 Sternen

Fantastic time in China

Fantastic time in China, which easily exceeded my expectations.
Our tour guide “Nick” was incredible. He was very friendly, knowledgeable, great at communicating to the tour group and always went out of his way to help everyone. Nick was the complete package: arranging transportation, help with accommodation, ordering takeaway food, assistance with wifi connections, and always providing information at the places we visited or on the bus. Very knowledgeable with Chinese culture and customs and willingness to share his time with everyone.
Can’t thank Nick enough for making our experience so positive.
Paul Rechter

24. Mai 2026
Bewertung ohne vorherige Einladung
Better Trip-Logo

Antwort von Better Trip

Hi Paul,

Thank you so much for taking the time to share your experience with us.

We’re absolutely delighted to hear that your trip to China exceeded your expectations — that’s exactly the kind of experience we hope to create for every traveller.

Nick will be thrilled to receive your feedback. It’s wonderful to hear how his friendliness, knowledge, communication, and genuine care helped make your journey so enjoyable. From keeping the tour running smoothly to helping with the little things along the way, it sounds like he truly went above and beyond to support the group and share his passion for Chinese culture and customs.

We’ll make sure your kind words are passed on to Nick and our local team — recognition like this means a great deal to them.

Thank you again for choosing BetterTrip Travel and for allowing us to be part of your China adventure. We hope to welcome you on another journey with us again in the future.

Warm regards,
BetterTrip Travel Team

Bewertet mit 5 von 5 Sternen

BetterTrip- China 5 stars

We’ve just wrapped up an incredible trip through China with Better Trip, and I honestly couldn’t recommend them more highly.

From start to finish, everything felt seamless. The itinerary struck a really thoughtful balance between iconic highlights and experiences we never would have found on our own. What stood out most was how well-paced the trip was — busy enough to feel like we made the most of every day, but never rushed or exhausting.

Our guides and drivers made a huge difference. They were professional, reliable, and genuinely attentive, always making sure we were comfortable and getting the most out of each stop. It felt personalised and considered.

Overall, this was one of the easiest and most enjoyable travel experiences we’ve had. If you’re considering travelling through China and want something well-organised without losing that sense of authenticity, Better Trip is a great choice.

19. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you

Thank you, Better Trip, for organizing such a refreshing holiday in China. Jaison in Beijing was absolutely amazing, and another Jaison Sen from Shanghai was an incredible tour guide — he looked after everyone so well and kept us all entertained throughout the trip. Everything was perfectly arranged, and we’ve returned home with happy faces and lots of beautiful memories.

4. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Shocking tours to China

We went on a China tour with BetterTrip in Sept 2025. tour price advertised at $899 each, then went up to $1,290 when completed the booking. Upon arrival, each Must pay to tour guide $500 being Tip. Then everyday we have to pay $$$ for silly trips to places that has no value and the tour was of very poor preparation. Approx. 40 people on the tour started to protest on daily additional fees, our tour guide in Beijng (her name is May) started to get nasty, she lectured the whole bus for 30 good minutes that "the China government was kind enough to subsidize you tourist to enable it dirt-cheap holiday like this, and yet you are not appreciating .. Gosh, from that moment on, we lost interest to continue the trip. When we refused to go to scam places such as Jade factory, Tea factory, silk farm, Futon's Cultural house, we will have to suffer sitting in the hot bus without aircond for hours waiting for those who went. Don't let them trick you, Boycott those tours to China.

6. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very professional

Very professional. Very helpful and pleasant.He went out of his way to make sure we were always safe and taken care of.

1. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Price keeps changing

Initially was concerned it is legitimate site and hence gave a call.There was a deal shown and when I selected the date, it changed the price and hence wanted to double check before paying. On giving a call the price on the phone was approx $200 per person more than the the price shown online which was $500 more than the deal shown. While I understand the difference between the deal and date can be different, it didn't make sense why the price changes to book it once shown online. Hene couldn't trust it anymore

24. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just got back from a China tour with…

Just got back from a China tour with BetterTrip and honestly, it was such a great experience. The whole trip was well-organised — we got to see all the must-visit spots plus a few cool hidden ones I didn’t expect.

The guide was friendly and super helpful the whole time, and the group was small enough that it felt easy-going and fun, not rushed or crowded. Hotels were comfy, transport was smooth, and the schedule had a nice mix of sightseeing and chill time.

If you want to travel without the stress of planning everything yourself, I’d definitely recommend giving BetterTrip a go. I’m already looking at their other tours for my next holiday😁!

20. Mai 2025
Bewertung ohne vorherige Einladung

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