I got an entertainment center and coffee table with LED lighting. The furniture is very well made and solid. It used 'cam lock' joints but also has dowel pins for added stability. The support is... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Ordered a tv stand through amazon. It arrived broken. The DAY it arrived I reached out to bestier to ask them to replace the parts because Amazon would not cover the return cost - they said they would... Mehr ansehen
It arrived on time and well-packaged. The final result turned out better than expected, too. My only gripe is with the instructions; I often found they lacked clarity. (Words to go with the sometimes... Mehr ansehen
This bookshelf looks great! Very modern and the perfect size. Looks just like the pictures that are posted. Instructions were extremely easy, easier than IKEA. They also provided extra pieces for ea... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Bestier is a lifestyle brand that could highlight everyone's personality with our stylish home furnishing. We believe our products should adapt to your lifestyle and go with your flow since Bestier started with a seed of the concept, comfort zone. We constantly change and revise to push our product beyond just their form, all in an effort to make your home your own, a reflection of who you are. We do what's best to make sure you never lose the love of coming home, a truly magical feeling.
Kontaktinformationen
7511 Greenwood Ave N No 4106, 98103, seattle, Vereinigte Staaten
- 6575168759
- bestier.net
3,7
Akzeptabel
252 Bewertungen
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Das haben sich andere Leute angesehen
Excellent customer service
I bought a desk that arrived with cosmetic damage from shipping. When I called Bestier, they were closed. I did not leave a message. Less than an hour later, I received a call from a nice lady in Bestier customer service who said they had a missed call from my cell number. Wow! I was impressed and I’ve never had a large company return a missed call. The issue of the damaged desk was promptly resolved. The quality of the desk is excellent. It’s very sturdy and well designed.
18. Mai 2022
Bewertung ohne vorherige Einladung
All good except the instructions for…
All good except the instructions for assembling needs attention. Piece 16 not defined on how to orient properly causing much work to correct. Otherwise good quality.
12. Mai 2022
Bewertung ohne vorherige Einladung
Antwort von Bestier
Hi, Thanks so much for the heads up! I’ve passed this on to our Q&C team. We will continue to improve.
The shelf I saw on Bestier website had…
The shelf I saw on Bestier website had all the measurements I needed to make the right choice. I ordered, they shipped and I received my shelf in a matter of days. And I was notified every step of the way. Very professional in every sense.
12. Mai 2022
Bewertung ohne vorherige Einladung
Looks great in my den
Prompt delivery, Quality was even better than expected Easy to assemble and attractive. Very reasonably priced! Desk and cooridnating accessories created lots of storage and desk space.
10. Mai 2022
Bad company
Product was damaged/had scrapes on the surface. Put together and used for a few weeks. Caused a lot of serious problems with my back. Customer service is awful. They just attempt to deny any culpability. No support whatsoever. I’m 36 this is the second negative review I recall every needing to write. I would pay the cost of this desk just to forget ever dealing with them. Very poor customer service to go with inferior product. Offered me $20 as some kind of reparation. What a terrible company.
1. Mai 2022
Antwort von Bestier
Hi Alex,
Sorry for the inconvenience may cause to you.
We have explained many times to you that this desktop have some lighter colored lines going across the grain of the surface, our designer did it on purpose to make the wood look more real. It is not a scratch. This is the special design to be different from other brands.
And for the problem with your back, we are sorry to hear that, you said the desk is too tall to you, we think maybe you can change the height of your chair to match it.
We have sent email to you to help solve your problems, please pay attention to your email box.
Thanks for your understanding!
Seems legit to me
Against some negative reviews on different sites about this particular website, I purchased a computer desk and it all arrived shipped and ready to put together. Have had the desk for several months and well, it's a desk as advertised. I saved almost $100 had I purchased the desk at office depot.
25. April 2022
Love the tv stand. Just the right size. Very good quality
Love the tv stand. Color is great, but would have liked it a little more grey. Assembled very easy.
25. April 2022
Buyer beware!
Buyer beware!! THEY MAKE YOU PAY FOR YOUR OWN RETURNS. I bought one of their desks and it didn't work out. I am a tall guy and once the desk was assembled I noticed that my knees would hit the bottom of the table. I called customer service and they told me to I would have to pay for my own return. After going to UPS, I found out the cost to return the desk was more than the desk itself.
20. April 2022
Antwort von Bestier
So sorry for the inconvenience. About the return shipping fee, customers need to pay the shipping cost for return if it’s not product problem. We will pay the shipping cost if it’s product problem.
Here is Bestier return policies: https://bestier.net/pages/return-and-refund-policy
Thanks for your understanding.
The desk came damaged in many areas
The desk came damaged in many areas, but overall the desk is nice.
18. April 2022
Antwort von Bestier
So sorry to hear that. We have been working to strengthen the product packaging to prevent breakage caused by courier violence. Thanks for your understanding!
Great buy!
It arrived earlier than expected, it’s nice and sturdy. Versus other brands where you pay for plywood or some other panted “wood”. Easy to assemble with directions and even had extra pieces just in case. Great piece for the price and perfect for small area/desk solutions.
17. April 2022
First time using this company which I…
First time using this company which I was a bit hesitant about but I’m so glad I did. My package got damaged on the way to me and they were so quick about retrieving it before being delivered and shipping me a new one. They always replied to my emails when I contacted them with questions regarding my order and shipping status. I honestly could not be any happier with the TV console I purchased from them. Good quality too. Would recommend for sure.
10. April 2022
Great desk
Great desk! We have been enjoying this L-shape desk. Good quality, went together easily, great price, shipped on time. Thanks for a well-made product.
6. April 2022
Desk review
The desk came in a timely manner and for the most part it looks great. It came with a small piece of the wood visibly broken. (On the top of the desk to be seen at all times) I brought it to the attention of customer service in hopes of being provided with a new top piece, but was told I couldn’t be provided with a new piece and instead would be refunded $40. So my desk has a hole that needs to be covered at all times.
4. April 2022
Antwort von Bestier
Hi, thanks for your time to leave a review for us. So sorry to hear that and we have been working to strengthen the product packaging to prevent breakage caused by courier violence. Thanks for your understanding!
Shipping box could have been better
29. März 2022
Antwort von Bestier
Hello, thanks for your time to leave a review for us.
We also have been working to strengthen the product packaging to prevent breakage. Thank you!
Love these
We ordered three of these. Easy to put together (I did it with my kids), look good and are sturdy. We also ordered the "night stands" with the same look to complete our home office.
28. März 2022
The item was delivered really fast
The item was delivered really fast. The product is as described.
26. März 2022
Very nice desk
Desk is just as pictured; directions were clear and easy to follow. Nice product, very happy with purchase.
26. März 2022
Antwort von Bestier
Hi,
So sorry to hear that. Is there anything I can do for you? Thanks for giving us the opportunity!
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