Belffin Bewertungen 

141
•
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had an absolute blast designing my couch for the living room in my new townhome. I have never lived in a smaller space like this, so the couches I moved from my old home did not fit well in this... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I got a black corduroy 6 seater sofa. The material is soft and so comfortable. Overall its a great couch for the parla space. The cushions are a little small and it'd be alot better if the back cushio... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bought this bc it folds out into bed and also has footrest. Very comfy and easy to put together. Nice that you can easily remove and replace couch cushions covers if you own a naughty husky that likes... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I love the couch. I had an issue with one of the zippers on the couch cover. Customer service responded quickly and sent me a new cushion. Very happy with my belffin purchase!

Unternehmensdetails

  1. Wohnmöbelgeschäft

Vom Unternehmen geschrieben

In a world where personal space is paramount, we embarked on a journey fueled by a passion for homes that resonate with comfort and elegance. Welcome to our realm, a place dedicated to redefining your living spaces, one module at a time.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

141 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 92 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(141)

49 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great sectional for a family room

I have had this sectional now for one year next month. I have slept on it, and sit and lay on this every night. It has not sagged at all and I am 161lbs. Still firm, and at 1500.00, this is a steal. I cannot attest to the ones who have had poor results with the comfort and quality, but mine have been top shelf. Jan Penney

9. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrible experience can’t even return…

Horrible experience can’t even return two boxes without having to pay over 700 dollars to return. I already paid over 2 thousand to buy couches so you would hope they would help you with returning two unopened perfectly fine boxes back. Couldn’t get a hold of anyone have to wait over 24 hours for a response nobody to call but voicemail.

4. Mai 2026
Bewertung ohne vorherige Einladung
Belffin-Logo

Antwort von Belffin

Hi Emely,
We’re sorry to hear about your experience with the return process and understand how frustrating this situation must have been.
We understand that returning large furniture items can be challenging, especially when you are trying to return unopened items. We also apologize if you experienced delays when trying to reach our support team.
We would appreciate the opportunity to review your specific case and see how we can better assist. Please share your order details with our customer care team so we can look into your return request and follow up with you.
Thank you for sharing your feedback. We value your experience and will continue working to improve our customer support process.
Belffin Customer Care Team

Bewertet mit 4 von 5 Sternen

I ordered the Emry modular sleeper sofa…

I ordered the Emry modular sleeper sofa in the ivory beige color and had a great overall experience. The delivery arrived quickly in multiple boxes. Although a few boxes and pieces were damaged during transit, customer service was very responsive and helpful—they arranged replacement parts right away and shipped them quickly. I really appreciate how smoothly and efficiently they resolved the issue. Overall, very happy with both the product and the service.

27. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

My couch arrived with the frame broken…

My couch arrived with the frame broken so the pull out part doesn't work properly. The problem is we bought the warranty and we can't reach anyone. The only response we are getting is from the shipper who wants us to contact belffin directly so now we have a broken couch. It seems as though nobody wants to get in contact with us to fix the problem. The couch itself is as expected but with a broken frame we can't use it as we wan. And a $300 in warranty protection down the drain.

4. April 2026
Bewertung ohne vorherige Einladung
Belffin-Logo

Antwort von Belffin

Hi Lisa,
We’re sorry to hear that your sofa arrived with a damaged frame and that you have experienced difficulties reaching our support team. We understand how frustrating it must be to have a product issue, especially after purchasing additional protection for your order.
This is not the experience we want for our customers, and we would appreciate the opportunity to review your case and assist with a resolution.
Please share your order details with our customer care team so we can investigate the issue, review your warranty coverage, and follow up with you as soon as possible.
Thank you for bringing this to our attention. We appreciate the opportunity to make this right.
Belffin Customer Care Team

Bewertet mit 1 von 5 Sternen

Everything is on back order

I placed an order, expected ship date posted as 3 days later, 3 weeks later, no update. The order still hasn’t shipped. When I contacted customer service via email I got an AI response stating the couch I ordered was on back order which was the first I heard about this, they could not get me an anticipated ship date. They further asked if I could “wait a while” for my order to ship. I could not as we were moving from a furnished to unfurnished house. When I asked if they had anything that was ready to ship, they did not offer a solution and instead offered to cancel my order. This company relies upon viral social media marketing and does not actually have the products in stock to meet their shipping guarantees as advertised and posted on their website. Very disappointing experience.

29. März 2026
Bewertung ohne vorherige Einladung
Belffin-Logo

Antwort von Belffin

Hi Lauren,
We’re sorry to hear about your experience and understand how frustrating it must have been to have your order delayed, especially during a move when you were relying on the expected delivery timeline.
We apologize for the inconvenience caused by the lack of timely updates regarding the availability of your order. We understand how important clear communication is when planning around a furniture delivery.
We would appreciate the opportunity to review your order details and see how we can better assist. Please share your order information with our customer care team so we can look into your case and follow up with you.
Thank you for sharing your feedback. We truly value your input and will continue working to improve our customer experience.
Belffin Customer Care Team

Bewertet mit 1 von 5 Sternen

The couch is no longer in stock

The couch is no longer in stock. The foam is shit and no one at belfin will communicate with me on how to fix the foam in the couch less than 6 months old!!!
Just go to the furniture store (even amazon is better than this shit)

12. April 2026
Bewertung ohne vorherige Einladung
Belffin-Logo

Antwort von Belffin

Hi Elisabeth,
We’re sorry to hear about your experience and understand your frustration with the condition of your sofa after only a few months of use.
At Belffin, we take product quality concerns seriously and would appreciate the opportunity to review your situation and provide assistance. We’re also sorry to hear that you have had difficulty getting the support you needed.
Please share your order details with our customer care team so we can look into your case, review the issue with the cushions/foam, and work toward a suitable solution.
Thank you for bringing this to our attention. We appreciate the opportunity to address your concerns and improve your experience.
Belffin Customer Care Team

Bewertet mit 1 von 5 Sternen

I never received my packages the…

I never received my packages the delivered it to the wrong address and now they refuse to refund me my money do not order they will steal your items. I am so pissed as this is my first apartment for me and my family.

25. März 2026
Bewertung ohne vorherige Einladung
Belffin-Logo

Antwort von Belffin

Hi Keona brown,
We’re sorry to hear about the difficulties you experienced with your delivery. We understand how frustrating it can be when your order does not arrive as expected.
We would like to review your shipment details and see how we can assist. Please provide your order information so our customer care team can look into this further.
Thank you for bringing this to our attention.
Belffin Customer Care Team

Bewertet mit 5 von 5 Sternen

Stylish sofa with great quality

I recently ordered a sofa from Belffin, and I’m really happy with my purchase. The delivery took a little longer than expected, but everything arrived in perfect condition and was well packaged.

The sofa looks exactly like in the photos — modern, clean, and very stylish. The fabric feels durable and high quality, and the color matches my space perfectly. It really upgraded the look of my living room.

Assembly was easy and straightforward. The seating is on the firmer side, which I personally like because it feels supportive and seems like it will keep its shape over time.

Customer service was also helpful when I had a question about shipping.

Overall, I would definitely recommend Belffin if you’re looking for a good-quality, stylish sofa at a reasonable price.

2. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect Sofa

It's very easy and intuitive to assemble, but of course there are instructions provided to make sure it's all correct. The fittings at the bottom really keep the sofa sturdy. There are velcro strips at the bottom to keep the seats in place. It's especially useful because each seat has storage space underneath. The velvet fabric feels soft and luxurious. We already have toddler germs on it so the removable covers are very convenient to throw in the washing machine. I love the design of the angled armrests, creating a modern look. I'm glad I ordered the 12 seater because it provides a lot of space for my family. We can rearrange it anyway we like, and even create 2 separate couches that can be placed in different rooms. The flexibily is great for the ever changing needs of my family.

24. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

COMFY COZY AND FUNCTIONAL ✔️

I loved my new Belffin sectional it is perfect addition to my TV Room. It's so Comfortable and Soft and spacious! It arrived so quick and was so easy to assemble and the sleeper is great when you have extra guests!

18. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

very comfortable sofa, I recommend it👍

I'm really happy with this sofa. It's very comfortable and surprisingly wide, so there's plenty of space to relax. The fabric feels soft and cozy, and it looks really nice in my living room.
Another thing I really like is that the covers are removable and washable, which makes it much easier to keep the sofa clean.
Overall, it's a great sofa for the price - comfortable, practical, and looks great. I would definitely recommend it😍

7. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’m so happy with my purchase from Belffin

I’m so happy with my purchase from Belffin! The furniture is high-quality, stylish, and very practical — you can really see the attention to detail. Everything is well-made, sturdy, and feels premium to the touch.
I especially love the design and functionality — it’s perfect for a home with kids, with plenty of storage and thoughtful details that make life easier.
The delivery was fast and reliable, and everything arrived in perfect condition, with no damage at all. The Belffin team is very helpful and responsive — they answered all my questions and made the process smooth.
I highly recommend Belffin for anyone who values quality, style, and comfort in their home!

10. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Modular Sofa — practical Very happy with this sofa

Very happy with this sofa! The modular design makes it easy to rearrange, and the storage seats are super practical for blankets and small items. It was easy to assemble, the fabric feels soft and pleasant, and it’s comfortable and sturdy for everyday family use. I also love that the covers are removable and washable — very convenient with kids at home. Overall, stylish and functional!

10. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Literally HORRIBLE!!!!

UPDATE: THEY STILL HAVEN'T SENT A REFUND!! The protection plan must also be a scam, I can’t talk to a real person, it’s all AI bots. I am going to be reporting fraud to BBB & to my bank account. I’ve contacted a lawyer over this.
Literally HORRIBLE!!!!! All of these reviews are fake or paid!!! Horrible quality, so cheap. I only got a few pieces of the whole couch & they are terrible!!! I absolutely would not buy from here. Avoid avoid avoid!!!!!

21. Februar 2026
Bewertung ohne vorherige Einladung
Belffin-Logo

Antwort von Belffin

Hi Kelsey Fox,
We’re sorry to hear about your experience and understand your concerns.
At Belffin, we take customer feedback seriously and would appreciate the opportunity to look into what happened and assist you further.
We’re currently unable to locate your order details from this review. Please provide your order number or the email address used for your purchase so our customer care team can investigate and follow up.
We hope to have the opportunity to address your concerns.
Belffin Customer Care Team

Bewertet mit 5 von 5 Sternen

Sectional Modular Sofa

I’m absolutely in love with this BelffinHome modular sectional sofa! The L-shape fits perfectly in my living room and the modular design made it super easy to arrange exactly how I wanted. It’s comfortable, supportive, and feels very well made.
One of my favorite features is the removable and washable covers—such a game changer, especially for everyday use. Cleaning is simple and stress-free, which is a huge plus. The fabric looks high quality and holds up well without losing its shape.
Assembly was straightforward and didn’t take long at all. Overall, this sofa is stylish, functional, and perfect for anyone looking for flexibility and easy maintenance. Highly recommend!

1. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unresponsive Customer Service

Right now, my experience with Belffin is poor. You cannot reach customer service. When you purchase, Customer Service responds quickly to emails. Other than that, they are slow to respond. There is a phone number, but you go directly to voicemail. Belffin provides a link to schedule a callback, but it does not work.

9. Februar 2026
Bewertung ohne vorherige Einladung
Belffin-Logo

Antwort von Belffin

Hi Lisa,
We’re sorry to hear about your experience with our support process. Providing timely and helpful assistance is very important to us.
We would appreciate the opportunity to review your case and understand what happened. Please share your order details with us so our team can follow up and provide assistance.
Thank you for your feedback, which helps us improve our service.
Belffin Customer Care Team

Bewertet mit 5 von 5 Sternen

Great Quality

I recently ordered a couch from this company and I’m really happy with my purchase. The quality feels great and you can tell the materials are well made. Everything looks and feels very sturdy and comfortable. The ordering and delivery process was also smooth and surprisingly fast. Overall, it was a really positive experience and I would definitely consider buying from this company again.

5. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I ordered a loveseat January 16th and…

I ordered a loveseat January 16th and never received it. At first I was told FedEx was wrong and it was in transit. FedEx said they never received the loveseat. I asked Belffin to check on it at their end but nothing. I would be very careful ordering anything from them.

16. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This is an amazing modular couch and…

This is an amazing modular couch and the price was very reasonable. Super comfortable with storage galore! Customer service was amazing and helped me right away with a piece that was missing. Fabric is definitely pet friendly and I just love sitting around with my cats on my new couch. Highly recommend. 10/10

5. Januar 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr