Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Do not trust this company. Avoid at all costs. I originally ordered 18" extensions. They were too short. Exchanged for the 22" extensions for an additional charge of $25. The whole process from orderi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I placed an order earlier this month for clip in extensions hoping it would look as natural as possible so I can wear on my wedding day in just a few short weeks. When I received my bebonias, they... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was very satisfied with the customer service. I am based in Germany, and my request was handled within two days, which was very fast. I needed to change my order because I accidentally placed it inc... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I absolutely love the communication emails I receive throughout the process of ordering the hair. The websites go in depth about the hair you will recover and have very helpful pictures and videos tha... Mehr ansehen

Unternehmensdetails

  1. Anbieter von Extensions

Vom Unternehmen geschrieben

Bebonia™ creates luxury curly hair extensions that are easy to install, ethically sourced, and guaranteed to be your perfect match. We offer three different types of extensions: curly clip-ins, slip-ons, and drawstring ponytails. Our curly extensions come in a variety of lengths, colors, and weights.


Kontaktinformationen

3,6

Akzeptabel

TrustScore 3.5 von 5

108 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 55 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Can’t be human hair or overly processed

Texture is good when you first get it and shipping is crazy fast, but will mat up within 2-3 weeks of wearing no matter how well you’re taking care of it. Will not last longer than 2 months at all. They remove any of these reviews from their site though

1. Oktober 2024
Bewertung ohne vorherige Einladung
Bebonia-Logo

Antwort von Bebonia

We're truly sorry to hear about your experience with our extensions. This is not the experience we want for our customers. Your feedback is really important to us, and we want to make this right. Please reach out to our support team at info@bebonia.com so we can assist you further and address your concerns. We’re here to help and ensure you have a better experience!

Bewertet mit 5 von 5 Sternen

The extension matched perfectly for my…

The extension matched perfectly for my hair it was beautiful I felt like myself again and it was very very natural definitely making an order again love it Xx

9. November 2024
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Antwort von Bebonia

Thank you so much for your lovely words! We're thrilled to hear that the extensions helped you feel like yourself again and blended so naturally with your hair. It means the world to us to know that you felt beautiful and confident – that’s exactly what we strive for! We can’t wait to welcome you back for your next order. Sending lots of love your way!

Bewertet mit 5 von 5 Sternen

Always a brilliant service with an…

Always a brilliant service with an amazing product!

6. November 2024
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Antwort von Bebonia

Thank you so much for your kind words! We’re thrilled to hear you’re loving our curly extensions and had a great experience with our service. Your support means the world to us!

Bewertet mit 5 von 5 Sternen

This is my second time ordering from…

This is my second time ordering from Bebonia, and they have a listening ear and address problems quickly. I order from the Netherlands, and while delivery takes a while, they are reliable.

22. Oktober 2024
Bebonia-Logo

Antwort von Bebonia

Thank you so much for your kind words and for being a returning customer! We truly appreciate your trust in Bebonia. We’re so glad to hear that you feel heard and that we’ve been able to address any concerns quickly. We’ll continue to do our best to make sure your orders are always reliable!

Bewertet mit 5 von 5 Sternen

Life saver

The hair dresser dyed my hair too dark and luckily I was able to order a new set of extensions to save the day! Amazing quality hair looks soooo natural when blended in !

14. Oktober 2024
Bebonia-Logo

Antwort von Bebonia

Thank you so much for sharing your experience! We’re thrilled to hear that your new set of extensions came to the rescue and blended in so naturally! It’s great to know you’re loving the quality, and we’re always here to help if you ever need anything.

Bewertet mit 5 von 5 Sternen

Love Bebonia Hair

Great quality hair. Super fast shipping! I love that the hair comes with a test clip to ensure the curl pattern and color matches and allow for returns if it doesn't! All the videos and helpful info has been phenomenal to master curly hair extensions!

19. Oktober 2024
Bebonia-Logo

Antwort von Bebonia

We’re thrilled to hear you love the quality of our hair and appreciated the fast shipping! It’s great to know that the test clip and our resources have been helpful for you in mastering your curly extensions. Your satisfaction is important to us, and we’re here to support you every step of the way!

Bewertet mit 5 von 5 Sternen

Great customer service and the best…

Great customer service and the best curly hair extension on the market!

16. Oktober 2024
Bebonia-Logo

Antwort von Bebonia

Thank you so much for your kind words! We’re thrilled to hear you’re loving our curly extensions and had a great experience with our customer service. Your support means the world to us!

Bewertet mit 5 von 5 Sternen

Love the clips ins

Love the clips ins. This is my second purchase and wanted them in the longer size.

12. Oktober 2024
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Antwort von Bebonia

We’re so happy to hear that you love your extensions. Enjoy your new, longer look!

Bewertet mit 5 von 5 Sternen

Extensions are always nice and thick

Extensions are always nice and thick. Matches my curly pattern very well. They last me a very long time also. Other curly hair clip in extension brands don’t compare to Bebonia.

13. Oktober 2024
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Antwort von Bebonia

We're thrilled to hear that our extensions match your curly pattern perfectly. Thank you for your kind words; we're happy to be a part of your hair journey!

Bewertet mit 1 von 5 Sternen

Hair sheds and tangles terribly

Hair sheds and tangles terribly! I was so excited to finally have curly extensions but I will not be purchasing again, nor recommending. I got the spiral 220 grams. Extensions do not last more than a couple hours without turning into dreads that are so hard to comb through. (This is with conditioning and oiling well)

1. Oktober 2024
Bewertung ohne vorherige Einladung
Bebonia-Logo

Antwort von Bebonia

We're truly sorry to hear about your experience with our extensions. This is not the experience we want for our customers. Your feedback is really important to us, and we want to make this right. Please reach out to our support team at info@bebonia.com so we can assist you further and address your concerns. We’re here to help and ensure you have a better experience!

Bewertet mit 5 von 5 Sternen

A must buy!

I can’t imagine not having these exstentions! My natural curly hair is quite a ride. Wow wow wow the curly texture matches my hair to a T! Better than the spirals thank you again! You brought my hair back to life!
Please never stop making these I will be a life long customer. Tell you the truth I tried going into a hair shop and they looked at my hair texture and said heck no we have no curly texture as curly as your hair and def not real hair! Thank you a million times!

3. Oktober 2024
Bebonia-Logo

Antwort von Bebonia

Thank you so much for your heartfelt review! We’re absolutely thrilled to hear that our extensions have brought your hair back to life and that the curly texture matches your natural hair perfectly! Your satisfaction means the world to us, and it’s wonderful to know we could provide something that works so beautifully for you. Your support inspires us to keep creating the best products for our amazing community.

Bewertet mit 1 von 5 Sternen

Didn’t get on time and didn’t get…

Didn’t get on time and didn’t get correct curls I paid extra for shipping

27. September 2024
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Antwort von Bebonia

Thank you for taking the time to share your feedback with us. We're so sorry to hear that your experience wasn’t what you expected. Our team has already reached out to you via email so we can work together to resolve this issue and provide the best solution possible. We truly appreciate your understanding, and we’re committed to turning your experience around!

Bewertet mit 1 von 5 Sternen

Not actually curly hair. Not happy

I bought a pair of £300 extensions from bebonia, they took a month to arrive and when they did they weren’t actually curly hair, they’d just curled them using heat or something because the extensions are completely straight when you actually wash them they dry frizzy and straight. It is a complete rip off. Just curl your own extensions that’s what I do and it looks amazing and realistic instead of silly and suss

12. Januar 2024
Bewertung ohne vorherige Einladung
Bebonia-Logo

Antwort von Bebonia

Thank you so much for sharing your experience with us. We're sorry to hear that your extensions didn’t meet your expectations and that you faced delays with your order. That’s certainly not what we want for our customers, and we would love the opportunity to make things right. Please reach out to us directly at info@bebonia.com, and we’ll be here to help you!

Bewertet mit 3 von 5 Sternen

tangles easily

The hair was good, but even when taken care of would get extremely tangled.

14. September 2024
Bebonia-Logo

Antwort von Bebonia

Thank you for your feedback! We’re sorry to hear about the tangling you’ve experienced. We recommend checking out this article for helpful tips on preventing tangling in your extensions: https://bit.ly/4etrWqe. If you have any further questions or need assistance, please reach out to us at info@bebonia.com. We want to ensure you're happy with your purchase!

Bewertet mit 5 von 5 Sternen

Ponytail not for fine thin hair

Sadly the curly ponytail extension does not work for my fine, thin hair. I'm extremely dissapointed because I love my Bebonia clip in extensions and was looking forward to the ponytail for an easy, quick style. Bebonia provided exceptional customer service in resolving the issue.

8. September 2024
Bebonia-Logo

Antwort von Bebonia

Thank you so much for your feedback! We’re really happy to hear that our customer service team was able to assist you. Your suggestions mean a lot to us, and we’re excited to explore ways to expand our product lines to accommodate all hair types. We truly appreciate your support and look forward to making your experience even better!

Bewertet mit 1 von 5 Sternen

shipping takes too long wouldnt of…

shipping takes too long wouldnt of ordered if i knew. i dont like not knowing when im receiving my item.

7. September 2024
Bebonia-Logo

Antwort von Bebonia

We’re truly sorry for the frustration with the shipping time—it’s never our intention to leave you feeling uncertain about your order’s arrival. It looks like your item may have been back-ordered, and while our website usually flags items as ‘Pre-order’ once they sell out, it seems that didn’t happen as expected this time. We sincerely apologize for the inconvenience, especially as we know how excited you were to receive your extensions. Rest assured, we’re working to improve this process, and we’re committed to providing you with a better experience moving forward!

Bewertet mit 4 von 5 Sternen

Very close match

Very close match! Love them!

8. September 2024
Bebonia-Logo

Antwort von Bebonia

We’re so happy to hear that it’s a great match and that you love them! Enjoy your new look!

Bewertet mit 1 von 5 Sternen

I have bought Bebonia hair for 2 years

I have bought Bebonia hair for 2 years. It's always been amazing and lasted for a long time. The past 2 times I ordered the hair started matting really bad, only after the first wash. It would get knotted up with the other hair and I would have to literally pull them apart. I contacted customer service and asked if the hair had changed and they said it had not. But, it has. It's nowhere near the quality that it was before. I'm sad because I loved my hair!

7. Mai 2024
Bewertung ohne vorherige Einladung
Bebonia-Logo

Antwort von Bebonia

We're so sorry to hear about your recent experience, especially after being such a loyal Bebonia customer for 2 years. While we haven’t changed our process, we take your feedback very seriously and will look into this further to ensure we’re meeting the high standard you've come to know and love. Please don’t hesitate to reach out again to our support team at info@bebonia.com—we’re here to help and want to make this right for you.

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