Bathroom Point Bewertungen 141

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Visited the website. Saw what we needed after looking at a couple of options. Good comms. Arrived couple of days later. Well packaged and no carrier damage. Inside box all nicely bagged and packed. Al... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This company is par excellence, I ordered the wrong size shower. And had builders on site the next day. Jake on the phone was so helpful and understanding. He organised an early morning drop of with t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We ordered a shower and basin tap in October 2024. Delivery was prompt, but for various reasons I did not fully fit the shower until January 2026. I then discovered a leak and found that the three w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered Amy 1100mm Combination Toilet and Sink Unit plus mixer tap (anthracite) My order was processed promptly and quickly delivered to my home. Very happy with my new downstairs loo furniture, how... Mehr ansehen

Unternehmensdetails

  1. Bäderstudio
  2. Badezimmerrenovierung

Vom Unternehmen geschrieben

Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

141 Bewertungen

5 Sterne
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Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

Great Service and Quality Products

Really happy with the service from Jake and Bathroom Point. Jake was easy to deal with and really knew his stuff. Everything arrived on time and was exactly what we were after.

The products themselves are great quality and look fantastic! Our bathroom feels completely refreshed. Would definitely recommend Bathroom Point to anyone looking to upgrade their space. No hassle, just good service and solid products.

2. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent bathroom goods at great prices and amazing service…

I ordered with Bathroom Point for the 2nd time following a very happy selection of bathroom pieces back in Nov 24. Again the service was extremely good, unfortunately I was missing a tap (which I didn’t notice on delivery) and didn’t check for damages on the other bits so several weeks later when we came to install everything, I was worried I might be dismissed and have to pay again. Jake was AMAZING. He didn’t for a minute fob me off or suggest it was my fault, he confirmed from the photo image of delivery that it did indeed look like the tap hadn’t been delivered and that he would send it out next day delivery along with a replacement towel rail which was damaged. No hassle just really good service. Thank you Jake and team Bathroom Point. One very happy customer for the 2nd time!

5. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Incredible (probably one of the best)…

Incredible (probably one of the best) customer service experiences I've ever had - Jake was brillaint at helping me track down my urgent delivery and ensuring I could get ahold of it asap. Honestly, thankyou so much for everything you did on Tuesday Jake!

27. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Order placed on line and was delivered a few days later perfect for us as we had just had a full bathroom makeover and this item was just what we needed to complete the job.
The reason we gave 5 stars was the first one arrived damaged and once the problem was brought up the replacement was with us the next day fantastic service would definitely recommend.

15. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I've used this company 3 times now for…

I've used this company 3 times now for various different items for our bathroom refurbishment. The items were delivered on time (in fact a day early). The feed back from our plumber was extremely good. The quality of all three items ( shower, vanity unit, basin tap) were fantastic. We've actually ordered more or less a full suite for our en suite as well. I highly recommend this company.

7. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

very very slow company do not order…

very very slow company do not order from here i have e mailed them so many times my order has not been delivered been waiting over a week now terrible service

7. Mai 2025
Bewertung ohne vorherige Einladung
Bathroom Point-Logo

Antwort von Bathroom Point

Hello, I'm very sorry for your Experience using us. Please reach out to me by email, including your order number and name. I can then look into this for you. Jake@bathroompoint.co.uk

Thank you
Jake

Bewertet mit 5 von 5 Sternen

Beautiful vanity received

Beautiful vanity received. Really impressed with how quick their customer service was when it came to a few issues but super lovely people. The vanity adds texture to my bathroom & is exactly what I wanted for the space.

6. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Can't rate them highly enough!

I ordered a RAK toilet from the website (it was a great price) which arrived quickly. However, when I looked at the fixings, I discovered been given the wrong information by RAK's technical team and the toilet wasn't compatible with my cistern.

I rang Bathroom Point and even though none of this was their fault, they couldn't have been more helpful. They've swapped the toilet for one that will work and were gracious enough to waive the delivery costs.

24. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great products and amazing customer service

I made an order around mid-April and all the items arrived the week after except for one as it was out of stock. They contacted me promptly to inform me, to give me info on the new delivery time etc. I am super happy with their products and the customer experience was amazing! Super recommended!

24. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really great service

I originally received the wrong order but the situation was handled with the upmost courtesy. The correct order was sent out straightaway, uplifting the incorrect order at the same time. 10/10 for customer service, I would definitely use this company again.

24. März 2025
Bewertet mit 1 von 5 Sternen

We waited over a week for a delivery…

We waited over a week for a delivery (no correspondence after the initial invoice) only to the receive a message that the item we wanted had been broken they didn’t have another one and we will be given a refund. Not impressed.

10. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. The staff were very helpful and worked out a way for me to swap a bath when I made the wrong order. It makes a big difference when people are friendly and prepared to find a solution to a problem. I'm also very pleased with the bath I now have installed.

14. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience with Bathroom Point

Great experience with Bathroom Point! Speedy delivery, gorgeous mirror at a great price.

The website is clear, pleasant and filters work well.

Super smooth and quick experience, and, did I forget to say how much I love my LED mirror:-)?!

21. März 2025
Bewertung ohne vorherige Einladung

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