أنا للحين ما خلصت من رحلة أسناني مع بسمة، لكن إلى الآن مره سعيدة بتجربتي معاهم! 🤍✨ وبالأخص نورة، الله يسعدها، كانت تسهّل علي كل خطوة وتخلّي التجربة أريح وأسهل بكثير. والأجمل إني شفت فرق بأسناني... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
أنا للحين ما خلصت من رحلة أسناني مع بسمة، لكن إلى الآن مره سعيدة بتجربتي معاهم! 🤍✨ وبالأخص نورة، الله يسعدها، كانت تسهّل علي كل خطوة وتخلّي التجربة أريح وأسهل بكثير. والأجمل إني شفت فرق بأسناني... Mehr ansehen
Unternehmen hat geantwortet
فكرة التطبيق رائعة، وتحسنت اسناني كثيراً، ولكن كنت اتمنى الشفافية والمهنية من موظفي خدمة العملاء حيث انهم اخبروني بالبداية ان زيارة العيادة لن تتعدى ٣ مرات، وبحكم انني من مدينة اخرى وافقت على الموضوع... Mehr ansehen
التعامل جدا سلس وسهل وايضا التطبيق والخطوات واضحة مع تعليمات بسيطة خصوصا انه بعض العيادات اعطوني نتائج مختلفة وطويلة المدى مع سعر عالي جدا اما عيادة بسمة جدا سعرها ممتاز مع تعامل جميل وايضا اقل زيارا... Mehr ansehen
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I really appreciated how the customer service team explained everything clearly and took the time to answer all my questions and concerns. What I liked most about Basma is the convenience. Instead of... Mehr ansehen
Unternehmen hat geantwortet
Who’s BASMA? BASMA offers convenient and affordable doctor-directed treatment for aligning teeth using invisible aligners! We believe that everyone deserves a smile they love. We are a chain of orthodontic clinics in the GCC that deliver human-focused care. We do that using fully digitalized processes with a highly skilled team of professionals who are specialized in making healthy smiles using the latest technology for the diagnosis, treatment, and follow-up of all cases. Using a combination of medical expertise and digitalization, we enable patients to start their journey at one of our clinics, where they get their teeth scanned by our doctors and discuss their personalized treatment plan. We make getting straight teeth easier and more affordable using clear braces. Every treatment plan is designed and supervised by our licensed orthodontists, from your first scan to your final smile. Our app lets you track your progress, view your 3D smile, manage appointments, and chat with our care team anytime. We also offer flexible installment plans to make treatment more accessible, and every treatment is backed by our Smile Guarantee. Beyond aligners, we also offer professional in-clinic teeth whitening to complete your smile. With 6,000+ smiles transformed across 30+ clinics in 12+ countries, we’re proud to be trusted by patients across the region. We value every review, as your feedback helps us keep improving the BASMA experience.
Vereinigte Arabische Emirate (VAE)
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Basma has been disappointing so far. They’re very slow to reply online, shipping is always late, and I’m halfway through my treatment with no results yet.I’m very disappointed and worried I’m not getting enough care and worried for the results

Antwort von BASMA.com
Basma is easy and hassle free ! The constant support makes it so convenient for busy working professionals. Its the easiest way to getting your smile back
I have been very impressed with the service and the app for the price that I paid. The staff have always been friendly and on hand to help.
The app is easy to use to upload the images and the fact that the aligners are all made and delivered to your door is great. I have successfully recommended the service to my friend and I’ve told many more people about Basma!
My lower teeth were very crooked and squashed, I hated seeing them in photos. Now they are more straight, and the dentist said that I could possibly fill the tiny gaps in my gum with something to make them look even better.
My experience was overall good. I recommend basma definitely. The team was professional
honest opinion: I was about to go get veneers, then chose Basma, Im glad I did....I saved my teeth....I started two years ago, even though my teeth needed only 9 months, but then my teeth needed extra steps for adjustments....and then i travelled, and came back, and they waited, and they did all adjustments without any extra costs....Im about to remove the attachments in a week, Im very happy with the result, and more confident with my smile..the process was so easy throughout the whole thing, and most importantly I want to thank Noura, the lady who was in touch with me this whole time, she is amazing, but I assume their whole customer service team is great too, the clinic is so white and super clean. Everything is so professional and personalized if I want to summarize everything I said.
It was a truly a great experience and everyone at Basma was very helpful in answering all questions asked and supporting me throughout the entire process.
I wouldn't have done it in any other way so thank you for everything!
im pleased with everything
From the very first moment of contact with any member of the team, I noticed how kind and professional they are. After my first visit, those impressions were only strengthened. While I haven't started my treatment yet, I can already speak highly of their excellent customer service..
I would like to sincerely thank you so much for helping me achieve my beautiful smile. I truly loved my smile — my teeth have improved so much thanks to your care and follow-up. It was such a wonderful experience with you.
A special thank you to Noura for her classy attitude, quick responses, and the lovely way she communicated with me. Your kindness and professionalism made everything even better.
Thank you, Basma 🤍
I have just completed my orthodontic treatment, and it was truly an amazing journey—from a nice smile to a beautiful one.
The Basma team is outstanding in terms of medical expertise, patient care, and the advanced technology they use.
I highly recommend Basma to anyone who wants to achieve a beautiful smile.
البرنامج العلاجي كان ممتاز مع بسمه، متابعه ويردون على الاستفسارات أول بأول، التكلفه العلاجية للبرنامج ممتازه وعندهم خطة للتقسيط، المراجعه بالعياده كانت مدفوعة التكاليف واحتجت أروح بس ٣ مرات وهذا الشي كان مريح بالنسبه لي كوني موظفه وأم وعندي مسؤوليات
أرشحهم كبرنامج علاجي للي يحتاج واعطيهم ١٠ من ١٠.
Seamless process and thanks to Dr. Sandra for her support throughout my journey.
تجربتي معهم اولًا خدمة العملاء والتواصل صراحه رائع التجاوب سريع ومتعاونين معي جدًا وريحوني من ناحية حجز المواعيد والتنسيق واسئلتي الكثيره، بالنسبه للتقويم وعدوني بنتيجه وطبقوها فعلًا الحمدلله انا راضيه عن النتيجه لكنها اخذت اكثر من المده اللي قالوا لي هي بمده بسيطه زدت يمكن شهر ونص لاني ما كنت التزم بالوقت المحدد بشكل كامل بالاضافه الى انهم عملوا بعض التعديلات على التقويم حتى وصلوني للنتيجه الموعوده، بالنسبه للتقويم بالبداية كونه اجراء جديد كان مؤلم جدًا لكن بعد او ثلاث او اربع قوالب يصير الشد محتمل وطبيعي، اريح شي انكم من البداية تدفعون مره وحده وبعدها كل المواعيد والاجراءات دافعينها ومنتهين منها تدخلون وتطلعون بمرونه وسرعه، عندهم اقساط ايضًا ارتحت من ناحية الدفعات، بالاخير شكرًا بسمه على التعاون هذا كله مميزين صراحه باهتمامكم ❤️❤️
Thanks to Basma, my smile has improved significantly, and I feel much more confident. I would highly recommend Invisalign treatment to anyone looking for an effective, discreet, and convenient way to straighten their teeth.
I had an amazing experience with my Invisalign treatment from start to finish. The entire process was clearly explained, and I always felt informed and comfortable at every stage. The aligners were easy to wear, nearly invisible, and much more comfortable than I expected.
اشكر بسما على جهدهم معي الصراحه عملوا إنجاز وريحوني من بعد ما فقدت الامل من اسناني
وعطوني ابتسامة حلوة واشكر رنا كانت معي خطوة بخطوة ومتابعة
شكرا لفريق بسما 🙏
تجربه جدا رائعه ومريحة للمريض والسعر مقبول جدا
زيارات للعياده قليله، نتيجه سريعه، وتعامل ممتاز جدًا
BASMA was truly an amazing solution for fixing my crooked teeth without the need for metal braces. The best part was that the aligners were completely invisible, which made the whole experience so comfortable and confidence-boosting. I absolutely loved how responsive and supportive the team was throughout the process, the flexible and convenient payment method, and the fact that they can ship my retainer anywhere in the world. The doctors were outstanding, professional, and reassuring every step of the way. Honestly, everything about the experience was a 10/10 — highly recommend BASMA to anyone looking for a modern, hassle-free orthodontic solution!
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