baserec.com scam
This site seems to be a scam.
I have been interacting with them for 4+ months of which they find numerous excuses to not send 'my money ' which is in the form of bitcoin. In an account of which has limited accessibility. You can see it, interact with it.... but cant withdraw it.
The story started with a call saying I had funds from a company that was reinvesting my btc illegally. They were a recovery business ( baserec) employed to track down the payees to payback the assets. The call sounded like it was from a busy call centre with lots of background noises. I had used a cloudmining company based in UK that went bellyup so I assumed it was this company and was happy for the windfall.
I have verified my identity in numerous ways and nothing is ever fulfilled on their end with a BS excuse one after another of they have 'strict anti-money laundering policies' after each of my follow ups.
They have failed to send my btc to any crypto exchange/ wallet I gave them. They asked me to verify I had a valid account on crypto exchanges and/ or wallets via 'team viewer' which was 100% not secure. I did it though as I made sure I had no assets to risk in that account at the time. They tried to say their accounts team won't send it to that account because I didn't have a transaction history. I in fact spoke to the crypto exchange and was told their were no attempts to send and zero incoming limitations on that account ( btc). I was told they had no issue sending to binance as they preffered this pathway. I gave them my wallet address, confirmed full accpunt verification and no transaction happened.
I fulfilled all the requests that were asked of me by baserec with my account manager and nothing was ever attempted to be sent. This was blamed on their accounts team.
They then said it was because it needed to be sent to my bank account. I was directed to a website and told to follow the linear prompts with all my identification info. I was asked for passport, bank account, address, etc. Then it took me to a page that asked for my bank account plus my bank login password ( still on their site). ALARM BELLS. I did not do this....as if you would. This smelt fishy as why would they send bitcoin to my bank.. it required being converted to fiat. This was silly. I challenged them on this.
I then went back and tried to follow other paths on the baserec website. It was full of 404 errors and seems to be just a phishing site. I clicked on an app download which took me to another company which was a real exchange. This was weird so I spoke to the exchange support. They said they didn't have any association with the company baserec and that it was most likely a fraud site.
I reported this on scam sites and got an angry call from my baserec account manager. I updated my status to pending and working through it( benefit of doubt). I am now finalising my experiences on every scam site I can to warn people as too much time has passed. All of this could have been resolved in 5 mins.
My account manager then started saying she was ill and not returning my messages. I then 2 weeks after this was told the account manager will not be returning to the job and that my account is now locked because it has taken too much time ( caused by them!). I was also told the AC didnt give me proper procedures and somehow this was my fault. The AC was genuinely confused why nothing had been sent also ( I was really convinced of her genuinity). I suspect (if real ) that she left the company disgruntled.
For the initial call it was very professional. The account manager was quite convincing and I even doubted my instincts at times. They never asked for money so I kept messaging with the belief this could in fact be money owed to me.
I have had no response in weeks... I will be taking furthur action against this company. They are either a scam or a completely incompetant business, either way the world is better off without them.
If baserec reads this and you are a real company... I suggest you contact me urgently to resolve this as I will be posting this experience absolutely everywhere on the net, contacting authorities and focusing on shutting you down.
If you are reading this thinking what happened?.. did I get this resolved?...I will delete this if it is resolved. So no...assume scam. I hope I save you any potential grief!
