Product was easy to construct although diagram was slightly confusing about the positioning of the plastic spacers. The finish of the product was very attractive and the colour fine. We have had the c... Mehr ansehen
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Das sagen Bewerter
Love the stools very stylish, very comfortable. Excellent speedy reliable service I am most impressed ordered one day they came the next and the delivery driver was extremely polite 10/10 all round
Adore my new bar-stool. Exceptional quality and the colour is perfect for my new kitchen. Had a minor issue and Amanda from customer services dealt with it super speedily and efficiently. Highly recom... Mehr ansehen
The quality of the stools is superb, the fabric is better than I thought it was going to be. Easy to put together. The delivery was extremely quick and efficient. Quality packaging to protect the stoo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Barstools.co.uk is the UK's leading supplier of bar stools to the public and trade. We pride ourselves in having the largest range of bar stools in Europe and equally being able to retail them at very competitive prices, due to our huge buying power. All of our products are available to purchase online and we also have a lovely showroom located on the south coast.
Kontaktinformationen
Unit 5 Cobham Road,, Wimborne, Dorset., BH21 7PN., Vereinigtes Königreich
- 01425 610363
- sales@barstools.co.uk
- barstools.co.uk
4,6
Hervorragend
1595 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great product
Great product, arrived speedily, easy to put together
26. Juni 2026
Bewertung ohne vorherige Einladung
my first breakfast bar needed something…
my first breakfast bar needed something special and wow did they deliver
1. August 2026
Bewertung ohne vorherige Einladung
Second lot of stools I’ve purchased
Second lot of stools I’ve purchased. Easy to order, updated often on expected delivery times. Barstools arrived in great packaging. Super quality and value for money. Would highly recommend
20. Juni 2026
Bewertung ohne vorherige Einladung
Amazing company and service
Amazing company. Was after very specific style of barstools which they had, delivery was quick. The customer service is also exemplary- slight issue with one of the barstools upon upon delivery which they immediately sorted. Highly recommend
1. Juni 2026
Bewertung ohne vorherige Einladung
Beautiful stools
Beautiful stools - excellent service and speedy delivery. Please don't hesitate to order from Barstools.co.uk
1. August 2026
Bewertung ohne vorherige Einladung
We have just received one of your bar…
We have just received one of your bar stools and wanted to say thank you for such an excellent product and exceptionally fast delivery.
From the moment we opened the box, it was obvious that this was no ordinary bar stool. The care taken with the packaging, together with the quality of every component, immediately gave the impression of a premium product. Once assembled, it exceeded our expectations. It is beautifully made, solid, sturdy, and looks fantastic alongside our kitchen island.
It's refreshing to find a company that clearly takes such pride in both its products and the customer experience—something that seems increasingly rare these days.
Needless to say, we were so impressed that we've already ordered two more to complete the set.
Thank you, and keep up the excellent work!
24. Juli 2026
Bewertung ohne vorherige Einladung
Great product
Despite the first delivery being the incorrect fabric on the barstool, one email with a photo of the boxes, they were quick to reply and arranged to collect them and delivered the correct ones within 24 hours.
15. Juli 2026
Bewertung ohne vorherige Einladung
Still waiting for my barstools...
Still waiting for my barstools to be delivered. They promise (and still advertise to new customers!) next day delivery but in reality it doesn't happen. They say DPD is at fault and there is a backlog and they might be with me in a week's time. They don't always reply to emails and when they do they still can't give me a specific date they will be delivered. Offered a discount and I am awaiting a refund but overall the customer service is awful. Avoid this company!
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von barstools.co.uk - the bar stool and chair specialist
Dear Mr Andrew Ellam,
Thank you for taking the time to leave your feedback. We are sorry that you were disappointed with the service provided, however, we would like to clarify a few points regarding your order.
We did experience unexpected delays with our carrier, which unfortunately created a backlog within our warehouse. This was outside of our control and affected a number of deliveries. The carrier also issued notifications regarding the delays, which we can only assume were unfortunately missed.
In terms of communication, we responded to all of your emails within 24 hours or on the next working day. Our office is closed at weekends, so we are unable to respond to enquiries during this time.
Your delivery was arranged for 22nd July, which was three working days later than the originally expected delivery date and a gesture of goodwill for the inconvenience arranged. On the same day, you requested to cancel the whole order, and a full refund was subsequently issued.
We completely understand that the delay was frustrating, but we feel it is important to clarify that we did respond to your enquiries promptly and processed your cancellation and full refund as requested.
We apologise that your experience did not meet your expectations and appreciate your feedback.
Kind regards,
The Barstools.co.uk Team
Great service
There was a delay in my order however customer services were great in rectifying the issue and followed up to ensure I had a satisfactory resolution. I was impressed in the aftercare.
The bar stools are lovely to look at in terms of design and colour but not the easiest to put together if you’re on your own. One of them is still wobbly despite numerous attempts to rebuild it. Overall I would recommend the company
17. Juli 2026
Bewertung ohne vorherige Einladung
❌ Utterly disappointed
❌ Utterly disappointed – Zero communication and missed delivery deadlines
I chose to order from Barstools.co.uk specifically because they promised fast delivery. I was hosting an event and getting these stools on time was absolutely critical to my plans.
Unfortunately, the service has been incredibly poor:
No Shipping Updates: I have received absolutely no proactive updates regarding my shipment status.
Poor Customer Support: I’ve had to waste my own time chasing them up just to find out that they had warehouse issues and don’t even know the status of my order.
Unreliable Service:
If you are ordering for a specific deadline or hosting an event, do not trust this company. My order is already a week late and nothing so far 😞
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von barstools.co.uk - the bar stool and chair specialist
Dear Mr Antony Paul,
Thank you for taking the time to share your feedback, and we’re sorry to hear about the frustration and inconvenience caused by the delay to your order.
We experienced some unexpected delays with our carrier, which unfortunately created a backlog within our warehouse and impacted a number of deliveries. We completely understand how disappointing this would have been, particularly when you were relying on the stools for a specific event.
We’re pleased to see that your order was eventually delivered, and we also arranged a partial refund as a gesture of goodwill for the inconvenience caused.
We have expressed your feedback to our carrier and again we do apologise for the delay, and we appreciate your patience and understanding.
Kind regards,
The Barstools.co.uk Team
Lovely bar stools only had a peep as…
Lovely bar stools only had a peep as they are for my new house x
5. März 2026
Bewertung ohne vorherige Einladung
Good product
Good product, prompt delivery just ideal for us - as older people we appreciate comfort and support for back and armrest. Also easy to assemble.
16. Juli 2026
Bewertung ohne vorherige Einladung
Good quality Stools
Good quality Stools, although 5 months to be delivered.
7. Juli 2026
Bewertung ohne vorherige Einladung
Great to do business with
Great to do business with , they do video calls so you can actually see the item you want to buy being able to ask questions as they show you round it. Delivery next day as well Fantastic , many thanks 👌👍
8. Juni 2026
Bewertung ohne vorherige Einladung
Great product and price
Great product and price, couldn’t fault delivery service.
Great all round service and product
19. Juni 2026
Bewertung ohne vorherige Einladung
Very quick delivery and lovely sturdy…
Very quick delivery and lovely sturdy barstools
1. Juli 2026
Bewertung ohne vorherige Einladung
Great Communication had a slight…
Great Communication had a slight problem rectified immediately. Bar stools are lovely .
7. Juli 2026
Bewertung ohne vorherige Einladung
higly recomended
29. Juni 2026
Bewertung ohne vorherige Einladung
The stools are a decent quality and the…
The stools are a decent quality and the delivery was prompt.
1. Juni 2026
Bewertung ohne vorherige Einladung
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