I got the unfortunate experience of Bank with Fair. The customer service was terrible and the fees were outrageous. I was charged a fee for every transaction I made, even though I had a checking accou... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Always very responsive and helpful. Enjoy all of the perks of banking with fair. There have been hiccups along the way (app bugs and no integration with 3rd party apps), but that’s to be expected with... Mehr ansehen
I cannot see why people would not take advantage of the high interest rate offer. No institution has anything like this even in locked CD's. It's also a huge plus to talk to someone alive and not a... Mehr ansehen
Phenomenal company with a clear idea of helping out its clients and community at large. I have been afforded immediate help even in off hours. Their commitment to their clients is unparalleled. Easy b... Mehr ansehen
Unternehmensdetails
Über Bank with Fair
Vom Unternehmen geschrieben
Fair was closed in December 2022.
Kontaktinformationen
Houston, Vereinigte Staaten
- 844-333-3107
- customerservice@bankwithfair.com
- bankwithfair.com
Das haben sich andere Leute angesehen
So far everything is moving smoothly
So far everything is moving smoothly. I do you have a few questions, but I will ask later on. Thank you
27. Juli 2022
Bewertung ohne vorherige Einladung
Always quick to respond and help
22. Juli 2022
Bewertung ohne vorherige Einladung
Excellent customer care!
Being a new platform, I needed help navigating online,but once I was able to get assistance with great customer service it was fairly simple to link all accounts and make transfers. I am absolutely grateful for all the help I needed both via text and personal calls. Looking forward to being a loyal client and watch my funds grow:)
6. Juli 2022
Bewertung ohne vorherige Einladung
I was unable to link both my One West…
I was unable to link both my One West Bank Account and SoFi Account as well. They do not use Plaid.
1. Juli 2022
Antwort von Bank with Fair
Abraham - we have other members who have connected their Fair accounts to SoFi and we can assist you in doing that as well, if you speak with Karla in customer service. She will reach out to you soon.
We encourage our members to let us know which financial institution they use and we can typically get them added to our network in a week or two. Thank you.
Overall I've been having a good…
Overall I've been having a good experience.
The only thing I notice is that when I log out the main menu is still open. I worry about the possibility of a hacker doing something.
29. Juni 2022
Antwort von Bank with Fair
Thank you for calling that out...we are addressing that visual issue right now. Rest assured once you log out, you are logged out.
The customer service is very helpful
The customer service is very helpful. The app is easy to navigate through and I would like to recommend this to everyone. Keep up the good work
28. Juni 2022
I have gotten great service when I…
I have gotten great service when I email or call in with questions.
28. Juni 2022
Good work.its a little more easier to…
Good work.its a little more easier to find what you are looking for than the previous site.
27. Juni 2022
Had attempt to put in an application…
Had attempt to put in an application but because my internet connection began lagging I had to exit the verification process and they will not allow me to continue without jumping through hoops, cannot believe the good reviews.
If I could give zero stars I would, I did as they suggested and went to continue application and it would not let me, said my application had expired and contact customer service. If I want to spend my day on the phone or computer I would do it for a living.
26. Juni 2022
Bewertung ohne vorherige Einladung
Antwort von Bank with Fair
June, to continue your application you should only need to go to https://signup.bankwithfair.com/ and click the "Continue an application" link at the bottom of the page. Any "hoops" are in place for legal and privacy reasons to protect you against someone opening an account in your name, and to protect us from financial loss. Every financial institution is required to collect certain information to adequately verify the identity of the account holder (it's called KYC verification in case you're interested, and is mandated by the US government). We're sorry for the trouble you have had with your internet speed, and we hope you will reconsider and allow us to assist you with your application by contacting customer service by clicking on the Need Help? icon on our website so that you can gave Fair a "fair" chance!
Excellent experience
Very easy to open an account and transfer money to recipients. Great benefit of having a 4% Wealth Building account.
Would recommend to add more countries like Canada to international fund transfers.
21. Juni 2022
Great service
Great service. Had a great experience. Everyone followed up well with my needs. Thx.
21. Juni 2022
You locked my account immediately and…
You locked my account immediately and still are holding my funds
21. Juni 2022
Antwort von Bank with Fair
Martin, we locked your account because of numerous (25) transaction attempts with insufficient funds to cover. Our customer service team reached out to you with no response, so your account was blocked due to fraud. Please contact our CS team if you would like to resolve.
Excellent interest rate
Excellent interest rate. Helpful, friendly service. easy to use website.
21. Juni 2022
Fair is very honest
Fair is very honest, fair, and straight forward, no hidden agendas, and treating everyone with great respect.
21. Juni 2022
They deliver their promise!
20. Juni 2022
I'm very happy with Bank with Fair!
I'm very happy with Bank with Fair. I love innovation and this is a bank that keeps on delivering great and useful features & benefits that aren't offered by any other bank that I can think of, such as a wealth account that pays up to 4% in dividends! And that too without a single fee (or hidden ones).
Even more, the bank also helps out refugees too, and is working alongside the UN, helping solve real World problems.
Definitely a 5 star!
20. Juni 2022
Your banking services are so bad
Your banking services are so bad, try to improve... Thanks
20. Juni 2022
Antwort von Bank with Fair
Which services specifically are you disappointed in Lisa?
I love the Wealth Building Account
20. Juni 2022
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.