Ganz schlechte Erfahrungen.
Ganz schlechte Erfahrungen.. habe 4 Hüllen bestellt für 433€.. waren alle nichts Besonders. Alles zurückgeschickt. Es kommt kein Geld zurück, auf Nachfrage keine Antwort. Habe Paypal eingeschaltet. Für die Retour werden 41€! berechnet! Nie wieder.
Antwort von BANDOLIER
Good morning. We do appreciate any type of feedback we receive. We did want to provide some clarity. We do see that you were refunded as requested. This was an international order placed January 9. It shipped immediately and arrived in Germany by Jan 13. We provided return details and the return label per your request.
It appears we then received the shipment back and you were then refunded last week on January 27. There was a shipping charge for sending back items from an international location. Our apologies you were not happy with the charge. We will make a special exception and refund this amount, but we do stipulate this charge as part of our shipping to the 30+ countries we make our product available to from the United States.
As you indicated, in your return choices, you ordered multiple items for choice. We are sorry you didn’t find them suitable. To learn more about those who choose Bandolier for convenience and quality, People Magazine has this recent profile that outlines our benefits we hope you will consider in the future. Thank you and take care.
https://people.com/style/leather-wallet-phone-case-bandolier-amazon/