BALCELLS Group Bewertungen 63

Professional, efficient, friendly! It’s a big firm, they have various teams to meet your needs. Christian Barcells is a nice boss and good leader. I like the atmosphere in their office.

Great solutions, i strongçy recomend Balcells Group

The precise knowledge the team has…time and dedication are unmatched. Thank you!🙏🏽😊

Salut Récolte et cueillette de fruits 5 ans de expérience

Balcells Group is a trusted immigration and general law firm in Spain. Based in Barcelona, Catalonia, but covering entire country. Experienced attorneys, they get the job done. Have leveraged their services for immigration, real estate, taxes, etc.

Very quick and professional help on any immigration issues and even tax and company questions! The most recommended lawyer, always use their services for everything!

Pretty much the same as a previous review from 2023 - initial consultation (that you pay for) and then they ignore you. What's more the 'advice' they gave was inapplicable in my case, they hadn't even listened. Unfortunately it didn't occur to me to check Trustpilot as they're based in Spain. Please avoid.

After researching various Spanish residency options online for over a couple of years, Balcells Group consistently stood out as the most reliable and accurate source of information. Their social media channels are regularly updated with helpful videos covering the latest changes in residency legislation and different visa pathways, which proved invaluable.
Having previously worked with other legal firms and endured several unsuccessful residency applications, I finally decided to book an online consultation with Balcells Group. It was one of the best decisions I've made in recent years—my only regret is not reaching out to them sooner.
I was assigned Immigration Lawyer Ana Fraga, who immediately put me at ease. In our first consultation, she thoroughly reviewed my personal situation, answered all my questions, addressed my concerns, and recommended the most suitable option for me. She provided clear, precise guidance on exactly which documents I needed to gather for a strong application.
I'm thrilled to report that my application was approved on the first attempt, and I now hold Spanish residency. Ana also gave me detailed instructions on the documents required for my TIE appointment, and the entire process went smoothly with no complications.
I wholeheartedly recommend Balcells Group—and especially Ana Fraga—to anyone seeking professional, efficient help to obtain Spanish residency.

What I think of Balcells in one review and two communications:

Review:
What a disappointment. Although they got the work done, I was underwhelmed by the quality of the same, their complete unresponsiveness to repeated emails, their lack of due diligence, and upset by their dishonesty and behavior. As a lawyer, I expect lawyers representing me to (i) carefully read my emails and answer questions asked, (ii) respond to queries and issues posed in a fulsome manner addressing matters I miss or am unfamiliar with, (iii) respond to repeated emails in a timely manner (rather than ignoring emails as they seemed to be doing) and (iv) make corrections to documents as reviewed and requested. BalcellsGroup failed in all, albeit getting what needed done during a the holiday season. In particular, they did not carefully read my emails and answer very specific questions in a timely manner. If an answer was provided, it was often after I again reminded them of it and was a pro forma one which could easily be looked up on the web. Also, they took a myopic approach to the issue presented, rather than advising me of broader and necessary things I should have been advised of in dealing with my problem. Most disappointingly, I was mislead about documents that had been filed. Instead of filing corrected documents I sent them they filed the draft documents with errors. This was evidenced by submitted receipts they themselves emailed and showed me. They simply didn't bother to make the corrections to the documents, whether due to laziness or oversight. Good legal professionals would not make such a mistake and then try to cover it up. It would have been better if they just owned up to their mistake. Finally, when I repeatedly asked that they make corrections and resubmit the documents they had filed, they simply ignored me and never responded to my emails. I would not call them abogados, rather paper-pushers. Very disappointing work and behavior. I recommend looking elsewhere for proper legal advice and assistance. They give us lawyers a bad name.
 
Dear Mrs. Franco, here is copy of a review my husband wrote as regards his dealings with Ms. Amorós back in December. It should inform you of our dissatisfaction for the “services” rendered by Ms. Amorós. Despite these issues, we considered the matter of our taxes paid & closed until we received further messages from the Agencia Tributaria. In short, the modelo 210 was double filed by your outfit & the tax agency is again seeking payment for taxes because of double filing. A further amount of over 500 euros has already been withdrawn from my bank by the agency. This has caused considerable confusion, frustration and time employed unraveling the mess created by Balcells. We hired you to facilitate and fix NOT complicate our lives.

Ms. Franco, I am not quite sure what discussing with Ainhoa may do. The Agencia Tributaria confirmed yesterday that Balcells group had put in not ONE but TWO requests on our behalf therefore prompting the doubling of tax payments. To undo this mistake, a form had to be filed asking the agencia tributaria to annul the second modelo 210 filed by Balcells, then a form had to be filled & filed that no further charges be made and thirdly, a request had to be filled & filed asking for the return of monies in excess of 500 plus euros from my account. Sorting this mess out took nearly four hours, two trips to the agencia tributaria, consultations with 3 departments in the agencia tributaria and trips to the bank. This is MY time and MY money you have cost me and yes, it has indeed been stressful. What you took as “FEEDBACK” and have replied with this perfunctory and noncommittal email, was a COMPLAINT. Ainhoa did not even bother to reply to my husband’s last message. She considered the notices of filing to be her last response and that was the end of it from her side. Why then, should I wish to converse with her? I specifically asked for YOU but I can see this is more of the same from Balcells. So be it. My reviews on any platform I can find will reflect what I think of this all.

Its a super slow, irresponsible and incompetent choice !

Do not go near this company ...after leaving the google review about how bad the service has been for my company I have now received a personal autonoma fine for 4500 euros for an error made by the accounts team in my 2021 declaracion de la renta!!!
Do not trust them ...they will not take any responsibility for thie mistakes . They have now cost me many thousands of euros over a period of 4 years through mistakes and negligence!

What a disappointment. Although they got the work done, I was underwhelmed by the quality of the same, their complete unresponsiveness to repeated emails, their lack of due diligence, and upset by their dishonesty and behavior. As a lawyer, I expect lawyers representing me to (i) carefully read my emails and answer questions asked, (ii) respond to queries and issues posed in a fulsome manner addressing matters I miss or am unfamiliar with, (iii) respond to repeated emails in a timely manner (rather than ignoring emails as they seemed to be doing) and (iv) make corrections to documents as reviewed and requested. Balcells Group failed in all, albeit getting what needed done during a the holiday season. In particular, they did not carefully read my emails and answer very specific questions in a timely manner. If an answer was provided, it was often after I again reminded them of it and was a pro forma one which could easily be looked up on the web. Also, they took a myopic approach to the issue presented, rather than advising me of broader and necessary things I should have been advised of in dealing with my problem. Most disappointingly, I was mislead about documents that had been filed. Instead of filing corrected documents I sent them they filed the draft documents with errors. This was evidenced by submitted receipts they themselves emailed and showed me. They simply didn't bother to make the corrections to the documents, whether due to laziness or oversight. Good legal professionals would not make such a mistake and then try to cover it up. It would have been better if they just owned up to their mistake. Finally, when I repeatedly asked that they make corrections and resubmit the documents they had filed, they simply ignored me and never responded to my emails. I would not call them abogados, rather paper-pushers. Very disappointing work and behavior. I recommend looking elsewhere for proper legal advice and assistance. They give us lawyers a bad name.

Our experience with this firm was deeply disappointing. For our case said to be filed on 10/10/2025 with reference REGAGE25e00089275609, we received no concrete update even after the 20 business-day legal window; despite multiple emails asking very specific questions (submission date and expediente number, whether any subsanación was issued, and whether a positive administrative silence request had been filed), we either got no reply or vague “in process” messages with no guidance. At the most critical moment—when our client’s visa was about to expire—we asked for an urgent action plan (including, if needed, a fresh entry/declaración de entrada). We received no actionable direction, and our client ultimately lost the visa, had to leave Spain, and incurred additional costs. This level of non-communication and poor time management is not just unprofessional; it shows a lack of responsibility toward foreseeable risks. We keep a full paper trail (emails, the official filing receipt, and dates) and can present it if needed. This process caused both financial and emotional damage; we do not recommend this office to anyone seeking transparent, timely, and accountable service. We also state publicly that we will pursue our rights regarding this office through legal channels and file the necessary actions.

Had a GREAT experience with the team! They helped me obtain my digital nomad visa and come to Spain with my spouse, and everything went smooth and on time. The tax team also helped me understand my tax obligations, so all my legal needs were covered. Thank you Balcells Group team!

HORRIBLE.
Pongo una estrella porque no se pueden poner negativos.
Nuestra experiencia fue con Laesa y fue desastrosa. No solamente tenías que enviar varios emails para que te contestara, sino que cuando nos hizo perder toda una mañana porque, por no hacer su trabajo correctamente, nos envió a la cita de huellas sin los papeles necesarios y no pudimos hacer nada, no solamente tardó más de 24 h en contestar, sinó que ni siquiera se dignó a disculparse.
Y lo peor es que Cristian Balcells, en copia en todos los emails, nunca se comunicó ni para interceder ni para disculparse.
A esa gente no le importan sus clientes. Les da igual lo que os pase mientras paguéis.
Lo más llamativo es que, mirando reseñas después de nuestra experiencia, Laesa ya tenía ese comportamiento desde hace más de 5 años, cuando ya se quejaban de ella por tratar a los clientes como lo hizo con nosotros. Y sigue trabajando ahí, así que eso lo dice todo.
Al final, tuvimos que contratar a otro abogado. Que no os pase lo mismo:con la de abogados que hay en Barcelona, no tiréis el dinero con Balcells.

About three weeks before my visa application appointment my laywer, Laesa Bokoko, stopped communicating with me altogether. The forms I was promised were not provided. Balcells is worthless - find someone else.

I had an exceptional experience with Nuria and the entire Balcells organization. Sparing the details - my original, self-filed student visa application was rejected in the US. Following the rejection, I immediately engaged the Balcells team locally in Barcelona and had my student visa approved within 60 days (by some miracle).

After working closely with Nuria for 2 months, i found her to be highly responsive, exceptionally thorough, and very thoughtful. I also found the Balcells Group to be well organized and highly supportive each step of the way. I could not recommend them more.

I planned to move to Madrid in November '24 under the DNV program. When I initially contacted a team member in September, I was told the process should be completed if not close to completion by my move date. After the initial consultation and fees payment, the communication was very slow and vague. I wish I had read the reviews earlier, but I guess I can find comfort in this experience being not unique to me. As other people stated, the response time was very slow and unclear. By the time I was set to arrive in Madrid, I still did not have the paperwork. This put me in a very difficult situation because you cannot rent most apartments without dni/nie. So I had additional expenses staying in an AirBnB. Fast forward to the last week of January, I received an email stating that they needed more documentation because the paperwork I submitted was expired and that I needed an approved translator. Of course, the paperwork was expired because they were sitting on my documents for almost 4 months and apparently they never looked over my information because otherwise I would've been told in a timely manner that I needed to use a different translator. This experience was especially frustrating because I am nearing the end of my 90 days. Thankfully, I found a local firm, and after one meeting, we were able to correct everything and get things submitted in one day instead of 5 months.

 I felt that consultation was rushed and not worth the €100 that I paid.   The audio quality was bad resulting in me having to seek numerous clarifications repeatedly.  This was made worse because the consultant was on Teams audio only and not on video.  The information I had provided did not seem to have been read before the meeting.  The response were vague at best. The consultant was an Economist, and I needed consultation with a Tax lawyer. Do not care attitude generally. Great Website but shame about the service level - 1 out of 10

Every step has been excellent! Great clear communication from Marta .. everything went to plan and I am so happy that I used their services . Highly recommend them, for efficiency and value for money !