Bababing Ltd Bewertungen 

140
TrustScore 4.5 von 5

4,7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We bought the Bababing Raffi Travel System bundle, which came with everything we possibly needed. We absolutely love the entire range, and in particular love the bedside crib. Our little one sleeps... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great value pram. We are about to use our raffi for the second time and still as happy with it. We were able to get a replacement rain cover and bottom basket to refresh the pram as it’s been so well... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I got a second hand Bababing travel & next to me cot which is well made and easily collapsed. I needed a new mattress which I couldn't see available separately on the website, so I contacted customer... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We purchased the Raffi travel system from John Lewis back in 2023 for our first daughter to use. We have always been very impressed with the pram - Everything is well made using quality materials espe... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Babyausstattungsgeschäft

Vom Unternehmen geschrieben

Hi, we’re the Robinson brothers (and dads) – Ashley, Nick and Jamie. Our mission since 2004: to create no-nonsense baby products that make raising kids a little easier, even on three hours’ sleep. With super-strong fabrics, built to survive whatever babies throw at them; Our own patented (and often awarded) designs, with advanced engineering; And quality that’s better than many products at twice the price, something that’s super important when everyone’s feeling the squeeze.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

140 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,7

Alle Bewertungen

(140)

73 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great, durable travel system

We purchased the Babab!ng Raffi travel system in 2021 for our first baby, as we thought it looked like a good, sturdy travel system that suited our needs - we weren’t let down. Now we are due our second, we were expecting to need to buy a new system; however, ours was good as new after a good clean despite going on lots of muddy dog walks. We have been super impressed by the durability and have gone on to purchase the Hera car seat for this baby due to our positive experience and good customer service we have received.

10. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hello Lottie,

Thankyou for this great review! Its lovely to hear you will be using the Raffi for your second child. :)

Many Thanks

The BabaBing Team

Bewertet mit 5 von 5 Sternen

The Isla Daypac is the perfect pram bag…

The Isla Daypac is the perfect pram bag and fits perfectly on a travel system and travel pram. Bababing have been responsive to emails and helpful with enquiries about spare parts due to a lost item (even though the item was purchased a while ago). Thank you

21. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hello Zoe,

Thank you for this great review! We are always happy to help! :)

Many Thanks

The Bababing Team

Bewertet mit 5 von 5 Sternen

Travel system

This was my first travel system for my first born and it was amazing super sturdy, amazing on all terrain. I found it didn't scratch easier and was super easy to push. I kept this and now will be using it for my second.
The car seat was light and easy to use. All my baby bags are bababing as they have the most useful pockets and don't break at all!

21. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hello Emma,

Thank you for this great review. It is lovely to hear you will be using your Raffi for your second little one! :)

Many Thanks

The Bababing Team

Bewertet mit 5 von 5 Sternen

Brilliant company and perfect customer service policies

This company is extremely helpful and has beautiful customer service, the woman i spoke to over the phone (i think she’s called april) has a wonderful temperament and was helpful with the inquiries i had. The pram i brought is worth the money and hasn’t let me down. i definitely recommend! well done guys you have created a great company.🤍

13. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hi Lizzie,

Thankyou for this lovely review! Its great to know you are happy with both our customer service and your pushchair! We are grateful for your recommendation! :)

Many Thanks

The Bababing Team

Bewertet mit 5 von 5 Sternen

Brilliant experience

Brilliant experience. We met the guys at the Baby Show in London and their product knowledge was second to none. The 16 piece bundle we bought in the new Kofe colour ticked all the boxes for us and the value for money was unbelievable and quality second to none. We cannot wait to start using our new bababing products.

25. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hello Sarah,

Thank you for your wonderful review! It was a pleasure meeting you at the Baby Show. We’re thrilled you found what you were looking for. We can’t wait for you to start making memories with your new Raffi! :)

Many Thanks,

The Bababing Team

Bewertet mit 5 von 5 Sternen

My little one had gotten bigger now

My little one had gotten bigger now. So we’ve purchased the little stroller as it’s easier for me to use when I’m on my own. And it’s actually really good. The auto fold is life saver when trying to juggle a crying baby and shopping bags. I recommend.

3. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hello Luna,

Thank you for your review! We are happy that you like our Compact stroller. :)

Many Thanks

The Bababing Team

Bewertet mit 1 von 5 Sternen

Proceed with caution if ordering international

Having looked at the reviews, I was really excited to order from Bababing after spending hours researching different car seats, pushchairs, and bundles. I’m English but live in France, and I specifically chose Bababing because they also have shops in Ireland (an important check since Brexit) meaning that they were based in the EU. Their website stated that delivery to France would be just £20, and there was no mention anywhere of customs or import fees.

I placed my order, but the day before delivery I received an email from UPS customs stating that I had to pay an additional €332 in customs fees or the parcel would not be delivered. I immediately emailed Bababing to question this but received no response. I checked their website again and could still find no reference to customs charges. I even looked on the UPS site, which explained that if I refused the charge, the delivery would be cancelled and I might not receive a refund. With less than 24 hours to decide, I had no choice but to pay the fees.

That was on September 3rd. When Bababing still hadn’t replied two weeks later, I contacted them again. They finally responded, telling me the charges were “not correct” and that they would look into it — but then I heard nothing for another month, despite sending three follow-up emails. After two months of chasing, Bababing eventually replied to say I needed to contact UPS myself and that they accepted no responsibility whatsoever, even though they are clearly failing to meet EU consumer law by not disclosing these charges before purchase.

Their communication throughout this has been extremely poor — responses take weeks, they rarely answer the questions asked, and their messages contradict previous replies. They have repeatedly avoided taking any accountability.

I was genuinely excited to order from Bababing, but this experience has left me completely deflated and disappointed.

If you are ordering from outside the UK, be warned: there are extremely high hidden import charges not shown at checkout, and Bababing takes no responsibility for them.

5. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hello Rachael,

Thank you for taking the time to leave your review. We appreciate the opportunity to address your concerns directly again.

We are very sorry to hear of your disappointment regarding the customs charges applied to your order. To clarify, all international orders are subject to local import taxes and duties, which are set and collected by the destination country’s customs authorities through the chosen courier.

As stated in our Terms of Service, these costs are not covered by Bababing, and we have no control over the amount charged or how it is calculated.

In this instance, the €332 was charged and collected by UPS on behalf of your local customs authority. As this payment was not made to Bababing, we do not have access to these funds and unfortunately unable to issue a refund for these fees.

Should you wish to dispute the amount, we would strongly recommend contacting UPS directly, and we are happy to provide any supporting information they may require.

We would also like to apologise for any delay in our correspondence while we reviewed your case thoroughly to ensure that we provided accurate guidance.

As confirmed, in a way to support you further with this. We have extended your returns period should you wish to return your items for a full refund.

We genuinely regret that this experience has fallen short of your expectations and assure you that your feedback has been noted.

Please do not hesitate to contact us directly should you require any further assistance.

Many thanks,

The Bababing Team

Bewertet mit 5 von 5 Sternen

We purchased this at Mamas&Papas for…

We purchased the Bababing Hub swing at Mamas&Papas for our daughter who is now 7 weeks old. She loves it! She’s happy to be safely strapped in and look around the room, and we are pleased that she is able to be visually stimulated to help her development. Highly recommend!

4. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hello Jamie,

Thank you for this great review! We are happy to hear that you and your child are enjoying the product! :)

Many Thanks

The Bababing Team

Bewertet mit 4 von 5 Sternen

I had been given the Electric Baby…

I had been given the Electric Baby Bouncer Hub Swing with Bluetooth Digital Display. Lovely chair for a newborn. Ive even passed it down to a few cousins too to enjoy it, and now its back to being mines as I'm expecting another child!

30. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hello,

Thank you for this great review! We are happy to hear that you and your family have enjoyed the Hub swing! :)

Many Thanks

The Bababing Team

Bewertet mit 5 von 5 Sternen

I went to the Bababing store to get a…

I went to the Bababing store to get a pushchair and the staff there were amazing! As a first time parent I didn’t fully know what I was looking for and the staff were really knowledgable and helpful. They showed me the raffi 2 and gave me a full breakdown of how to use all its features. Out of all the pushchairs ive seen I hadn’t seen one so versatile and easy to use. It was a no brainer. I highly recommend going to have a look as they have a great range of products!!

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hello Steve,

Thank you so much for taking the time to leave such a brilliant review about your experience! We’re so pleased to hear that you enjoyed visiting our store and that you’re happy with your new purchase. That really means a lot to our team. :)

We hope to see you again soon!

Many thanks,

The Bababing Team

Bewertet mit 5 von 5 Sternen

Great company

Last week I emailed the company about a few questions I had about thr pushchair they do as I wanted to put it up before my baby arrives . Customer service was lovely and responsive and assisted me with all my questions quickly. Couldnt ask for more to be honest. The pushchair is beautiful too.

21. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hello Steph,

Thank you for your lovely review! We are glad we could assist you with your queries. :)

Many Thanks

The Bababing Team

Bewertet mit 1 von 5 Sternen

Faulty pushchair and a disappointing experience for a first-time mother.

As a first-time mother, I saved carefully to buy what I believed would be a safe, trusted pushchair to carry my baby through his early years. Choosing a pushchair isn’t just a purchase — it’s an emotional investment in your child’s comfort and safety. When something goes wrong, you expect the company to care, to understand, and to stand by you. Sadly, Bababing has shown the opposite — delays, broken assurances, and little sign of genuine care or accountability.

I bought a Bababing Raffi pushchair in July 2024, my son was born in September 2025, and after less than a year of normal use, the handle broke in August 2025. I reported the fault immediately on 15th August, and Bababing agreed to send a repair kit — but later admitted they had forgotten to send it.

After waiting five weeks with no progress, I was left without a working pushchair and had to buy another at my own expense. When I requested a partial refund, Bababing refused, citing “company policy” because the pushchair was over a year old — ignoring the Consumer Rights Act 2015, which states that repairs or replacements must be carried out within a reasonable time and without significant inconvenience.

I explained that now sending a repair kit internationally was not a suitable remedy, as it would cause more delays, require me to fix it myself, and risk being held in customs. Bababing went ahead regardless, and the kit was indeed stopped in customs, just as I warned. Their proposed solution — waiting for the kit, attempting the repair myself, and possibly returning the pushchair to the UK for inspection — meant many more weeks of inconvenience after already being without it for six weeks. It has now been over two months, and this is the third time they’ve claimed to send another kit.

When challenged, Bababing said it was “unfair to apportion most of the blame” to them, despite the delays being caused by their own oversight and refusal to take responsibility.

I recommend anyone experiencing similar issues to report Bababing to Trading Standards and pursue chargeback through your bank. For parents considering Bababing: everything seems fine until it isn’t. When you need help most, you’ll discover whether a brand truly stands with families — and Bababing does not.

22. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hi there,

We’re really sorry to hear that you’ve been disappointed with your experience, and we completely understand how frustrating this must have been. Especially as a first-time parent. That’s never the experience we want for our customers, and we do appreciate you taking the time to share your feedback.

While faults can sometimes occur, we always aim to resolve them as quickly and fairly as possible, in line with our company policies and warranty process. In this instance, a collection, repair, and return would have caused significant delays, particularly due to international shipping times. For that reason, it was agreed that sending a repair kit directly would be the most practical and efficient solution to repair the handle height adjustment feature and get your pushchair back in working order as soon as possible.

Unfortunately, customs delays and international handling times are beyond our control, and we do understand how inconvenient this can be. Despite this, our team has continued to monitor the situation closely throughout the process to help bring things to a resolution.

We’re genuinely sorry that you feel let down by your experience and outcome, as that’s never our intention. We truly value our customers and always strive to assist wherever possible to ensure parents can continue to rely on their Bababing products with confidence.

We highly recommend contacting info@bababing.com if you would like any further assistance with this case.

Many Thanks

The Bababing Team

Bewertet mit 5 von 5 Sternen

Excellent products and customer service

We have a rock out bouncer which has served us well, sturdy, made to last and excellent quality and easy to store. Unfortunately somewhere in storage I have misplaced the toy bar and I am hoping to use the bouncer for our second baby, I emailed Bababing re replacement toy bar, they were very prompt and helpful in their response, excellent customer service and great products!
We also have a Bababing changing bag that has lasted well and shall be using the second time around too!
Highly recommended this company!

17. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hell Laura,

Thank you for this great review! We are happy to hear we could get things sorted for you quickly. :)

Many Thanks

The Bababing Team

Bewertet mit 5 von 5 Sternen

10/10

I bought the Raffi pram in heritage and have had loads of compliments on it! It’s robust and sturdy, the suspension is great and the basket underneath holds a fair bit!
I also bought the stroller for our holidays and again this ticks all the boxes - super lightweight and easy to fold (even whilst holding the baby!)
Lastly, the customer service is fab and nothing is too much hassle!

17. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hello Emma,

Thank you for a lovely review! We are so glad to hear you are enjoying using your Raffi and stroller! :)

Many Thanks

The Bababing Team

Bewertet mit 5 von 5 Sternen

We absolutely love our bababing…

We absolutely love our bababing products, we have the auto fold compact stroller and the high chair and I honestly can’t fault it at all, both stylish and practical. Communication between myself and bababing has been really good, would definitely recommend!

16. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hey Rebecca,

Thank you for this fantastic review! We are so happy to know everything has been good for you! :)

Many Thanks

The Bababing Team

Bewertet mit 5 von 5 Sternen

Excellent travel system

We have the full 17 piece bundle. The chassis is amazing, so easy to open and close. Excellent all round d travel system. Perfect height, wheels great, folds compact, cleans easy, baby loves all of it. Next to me crib is perfect and folds up well, love the basket under neath. Would buy again. Only thing baby wasn’t keen on was the electric swing. For reference I’m 5ft2 and had a tiny baby

13. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hello Gemma,

Thank you for this great review! We are so happy to hear that you are happy with your bundle! Thank you for your feedback on the Hub swing also. :)

Many Thanks

The Bababing Team

Bewertet mit 5 von 5 Sternen

Stroller

We purchased the full 17 piece bundle when I was pregnant and we really like it. Our pram has had so many compliments, we are glad we chose it in the end. We then decided to get the compact stroller aswell as we were going on holiday to Turkey and didn’t want to take our main pram with us. The compact stroller is so lightweight, easy to push and it folds down literally with one hand. It comes with a storage bag which was great for packing the stroller away at the plane door and stopped it from getting damaged. The storage bit underneath also has plenty of room to hold things. I hope we continue using the stroller on future holidays until our little one doesn’t need a buggy an longer ☺️

9. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hello Lynne,

Thank you for this great review, we are happy to hear that you are enjoying both your Raffi and compact stroller! :)

Many Thanks

The Bababing Team

Bewertet mit 5 von 5 Sternen

They do great small folding buggys and…

They do great small folding buggys and have great customer service
I lost the raincover for my buggy and they sent out a replacement straight away
Very happy with my experience

6. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hello Chelsea

Thank you for this lovely review! We are so glad to hear that you are enjoying your stroller! :)

Many Thanks

The Bababing Team

Bewertet mit 5 von 5 Sternen

Fantastic baby changing bags for being out and about!

I absolutely love our changing bag. Although ours is an older model, the design is incredibly sturdy and very practical for being out and about all day with baby. It has tons of space & pockets for changes of clothes, formula bottles, and changing mat and generally everything else one may need. It's already been used for 2 kids and is about to be used for the third and still looks like new!

27. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Bababing Ltd

Hello Astalli,

Thank you for this fantastic review! We are so happy to hear that you are enjoying your changing bag! :)

Many Thanks

The Bababing Team

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