Broadband For Surrey Hills(B4SH) Bewertungen 9

TrustScore 4.5 von 5

4,3

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Unternehmensdetails

  1. Internetdienstanbieter
  2. Internetanbieter

Vom Unternehmen geschrieben

B4SH stands out as a not-for-profit organisation dedicated to establishing a new, independent fibre network in the Surrey Hills. We are the only local broadband provider, prioritising speed, reliability and exceptional customer service. Unlike traditional providers, we exclusively use a fully fibre network, with fibre to the home (FTTH) that is entirely buried. You can help shape our network’s expansion, as we plan to extend it “domino style” from one neighbouring area to the next. Our organisation is volunteer-driven, including our directors. We obtain free wayleaves (permission to dig) across soft land, typically accessing properties from the rear. We are also part of the government’s Gigabit Voucher Scheme, which supports our rollout in rural areas. Inspired by the success of Broadband for the Rural North (B4RN), we’ve garnered increasing interest and investment from Surrey Hills residents. Our network will grow in response to community demand, so please contact us if you want us to bring the service to your area.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

9 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Don’t think twice

I’ve been with B4SH broadband since day one - literally their first residential customer - and they’ve been outstanding ever since. Ultra fast, rock solid and completely reliable. As someone working from home full-time, I simply cannot afford connectivity issues and with B4SH I’ve never had to think about it. It just works what makes them different is the ethos, a genuine community driven alternative to the big corporate providers, delivering better, faster service without the usual frustration. If you’re in the Surrey Hills, and can get B4SH, don’t think twice.

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Broadband For Surrey Hills(B4SH)

Thank you so much for your kind review - it means a lot, especially coming from our very first customer! We are very grateful for your support and the volunteer effort you contributed during those early days and months. As you've said, B4SH is built on the strength of our community and we couldn't have done it without you.

We strive to provide a service that simply works, so we are very happy to hear that it has consistently met your needs and allowed you to focus on what matters most.

Wishing you all the best in your new home - we hope your connection remains as seamless as ever!

Bewertet mit 5 von 5 Sternen

Incredible service and superb fast, stable speed.

This has been the most stable service we have ever had. We’ve had amazing support from B4SH. The installation was done superbly. We’ve used Sky and Virgin previously, service and stability doesn’t compare to B4SH. I only wish we could take them with us to our new address.

6. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Broadband For Surrey Hills(B4SH)

Thank you for your fantastic review. We are delighted to hear you found the service so stable and had great support from the B4SH team. It means a lot that you chose to take a B4SH connection.

Sorry we can't come with you to your new address, but we truly appreciate your support and wish you all the best with the move.

Bewertet mit 5 von 5 Sternen

Outstanding speed of service and…

Outstanding speed of service and resolve to fix the issue- extremely impressive all round

10. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Broadband For Surrey Hills(B4SH)

Thank you so much for your kind words! We take pride in working to quickly resolve issues our customers are facing. We really appreciate you taking the time to share your feedback.

Bewertet mit 5 von 5 Sternen

Absolutely great from start to finish

Absolutely great from start to finish.
Communication was excellent, the installation went without a hitch and all members of the team were very professional and polite.

I now have 1 Gig up and down.

What's not to like?

Highly recommend B4SH.

Thank you so much, no more downtime or buffering, just super fast broadband.

Thanks again.

Kevin McNamara

2. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Broadband For Surrey Hills(B4SH)

Thank you so much for the fantastic review! We’re really glad to hear everything went smoothly and that you’re enjoying the full 1 Gig up and down speeds.

Thanks again for the recommendation — it truly means a lot to us. Enjoy the super-fast broadband!

Bewertet mit 5 von 5 Sternen

Amazing service from beginning to end

Amazing service from beginning to end. The entire B4SH team were incredibly knowledgeable, but not only this they were polite and respectful when carrying out all the installation work at my parent’s property. They were able to get the broadband up and running within 4 weeks of my enquiry. Special mention to Stuart who made it happen, Tom for his sharp techi knowledge and Brian for just being attentive, polite and always smiling! I would have no hesitation in recommending B4SH for anyone living in the rural Surrey Hills. Oh and the broadband speed is incredible!

26. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Broadband For Surrey Hills(B4SH)

Thank you so much for your wonderful review!

We’re delighted to hear that you had such a positive experience from start to finish. The team will be thrilled to know their knowledge, professionalism and care made a real difference—especially Stuart, Tom and Brian, who will really appreciate the special mentions.

We’re also happy to hear that you’re enjoying the incredible broadband speeds.

Thank you again for recommending B4SH to the Surrey Hills community - it means a lot to us!

Bewertet mit 5 von 5 Sternen

If Only All ISPs Were This Good

We've had B4SH for 2 and a half years now, which is more than long enough to be able to report that they are incredibly reliable. After many disappointing experiences with Openreach, such as deteriorating copper cables, bad connections, incursion by trees and outages in storms, it is such a pleasant change to know that our 1Gb download AND upload speed is protected by being buried underground right up to the house.
The cable to our neighbours' houses runs through our garden. The team were extremely considerate regarding the routing and made good afterwards.
Shortly after installation I accidentally ripped the optical cable from its internal box. The guys came round and fixed it the same day without charge. Eat your heart out, big ISPs!

29. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Broadband For Surrey Hills(B4SH)

Thank you for taking the time to share such a thoughtful review!
We’re delighted to hear that, even after two and a half years, your B4SH connection has remained reliable and delivered the performance you expected. Knowing that the buried fibre has given you peace of mind - especially after past issues with copper lines and storm-related outages - means a great deal to us.

We’re also pleased that the installation team took good care when routing the cable through your garden and that everything was restored to your satisfaction. And we’re glad we could help quickly when the internal cable mishap happened. Our goal is always to support our community promptly.

Thank you again for your feedback and for being part of the B4SH community!

Bewertet mit 5 von 5 Sternen

I joined B4SH due to BT giving me…

I joined B4SH due to BT giving me grief.

I made first enquires with B4SH on 04/10/25 and after getting satisfactory answers to all of my questions and concerns, I was finally connect up to their network on 27/10/25.

All the digging work and installation of the fibre was done in two days and the router & cable inside installed in about 30 mins or so.

The connection speeds I get in the lounge is around 150-160Mbps enough to stop buffering, but there are some thick walls in the way, but if I go to the dining room the speed is around about 700-800 down & 930 up, far superior to the 45-49 Mbps (Down) & 7 Mbps (Up).

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Broadband For Surrey Hills(B4SH)

Thank you for sharing your experience with us!

We’re really pleased to hear that the switch to B4SH has made such a positive difference after the challenges you had with your previous provider. It’s great that we were able to answer all your questions and get you connected so quickly.

We’re also glad the installation process went smoothly and that you’re enjoying such a significant boost in speed. Thick walls can certainly affect Wi-Fi, but it’s wonderful to see you’re still getting excellent performance throughout the house - especially those 700–900 Mbps readings!

Thank you again for joining B4SH and for taking the time to leave your review. We’re delighted to have you with us!

Bewertet mit 5 von 5 Sternen

BASH were amazing

BASH were amazing at setting us up with super fast broadband….. from installing cable through our garden (totally discrete) to hard wiring into the house (lots of thought and advice along the way) and then setting up WiFi. Not only that but Tom systematically went through every room to ensure coverage, set up the printer, TV, laptops etc with me and saved me a couple of hours work doing this myself….. the after service and advice has also been brilliant. Lovely to support and invest in something that feels like a real collaborative and community initiative. Has transformed our internet speed and my ability to work effectively. Thank you!

19. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Broadband For Surrey Hills(B4SH)

Hi Naomi, thanks so much for taking the time to post a review on the service that B4SH has provided you with; it was our pleasure to help you. B4SH really is all about providing the community with hyperfast broadband and we will always go the extra mile to help customers where we can. Thanks so much for your support and kind words.

Bewertet mit 5 von 5 Sternen

Outstanding service from start to finish.

Having just moved to Surrey Hills, I was so dismayed to find how the bad internet service is. I saw a sign for B4SH doing work for fast speed broadband in the area and got in touch.
The best possible move! They have been brilliant with constant, clear communication. Efficient and skilled with all the work that has been done and so quickly too!
Outstanding in every way. Thank you to a great team! You have made a huge difference in my life and it so greatly appreciated.

4. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Broadband For Surrey Hills(B4SH)

Thank you for your kind review. We appreciate you taking the time to review us. Delighted that we could connect you quickly, we are committed to delivering high value service.

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