Auto Europe New Zealand Bewertungen 

217
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

This company is one of those daylight robbery companies. SCAMMING C#*TS Lets you book a car and pay without putting a flight number. - sends request for the car. - on confirmation asks for... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Booked a car rental for France. Site had clear information and good range of vehicles. Difficult area like insurance was well explained, and conditions / constraints crystal clear in plain language. H... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Best deal ever. Normally when travelling to Europe we rent directly off Europcar. By booking through these guys, same car, same supplier, massive savings. Approximately 50% less than going direct! How... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Hired a 10 seater van from Europcar Zurich via Auto Europe. With 6 of us travelling we had many questions which the booking agent was able to research and return with answers. The Volkswagon Caravelle... Mehr ansehen

Unternehmensdetails

  1. Mietwagenanbieter
  2. Fahrzeugzubehörgeschäft

Über Auto Europe New Zealand

Vom Unternehmen geschrieben

With over 50 years of experience, Auto Europe is a leader in car hire and now available in New Zealand. Compare car hire in 190 countries and 28,000 locations and get a car hire that suits you for the best rate available.

Our Products


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

217 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(217)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Hi Mark,

Thanks again for your review and feedback.

We're glad our processes are straightforward and secure for your peace of mind.

Safe travels!
Ashleigh

Bewertet mit 5 von 5 Sternen

Good deal

Pricing is extremely competitive when using Auto Europe. Easy to book

9. August 2024
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Hi John,

Thank you for your review! We’re thrilled you found our pricing competitive and the booking process easy. We strive to offer the best value and a seamless experience for our customers, so it's great to know we're hitting the mark.

We greatly appreciate your feedback and look forward to assisting you with your future car hire needs. If you have any questions or need further assistance, please don’t hesitate to contact us.

Safe travels and best wishes,
Ashleigh

Bewertet mit 3 von 5 Sternen

Credit card surcharge

You get charged an additional 2% credit card fee, which is a bit rich given how much our car hire has come up to. And there are no options to pay by Paypal, which is a cheaper and more secure way of paying.

30. Juli 2024
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Hi there,

Thank you for taking the time to share your feedback. We understand your concerns regarding the 2% credit card fee and the lack of PayPal payment options.

We have to implement the credit card fee to cover the costs associated with processing transactions, but we appreciate your feedback and will consider it as we review our payment policies. We strive to offer various payment methods to suit our customers' preferences and security needs, and your suggestion about PayPal is valuable to us.

If you have any further questions or concerns, please contact us directly. We appreciate your business and hope to have the opportunity to serve you again.

Best regards,
Ashleigh

Bewertet mit 5 von 5 Sternen

Easy website

Easy website, good pricing and great customer service when I called re. a query.

27. Mai 2024
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Hi Donna,

Thank you for your review and feedback. It's great to hear that our website is easy to use and we provide great prices.

We hope to see you again & safe travels!
Ashleigh

Bewertet mit 5 von 5 Sternen

Can't beat Keddy

Easy to book, great prices, in terminal pick up out of hours extremely handy.

17. Mai 2024
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Hi Jodie,

Thank you for your review and feedback!

It's great to hear our booking process is simple, and that we offer competitive pricing for your hire.

Safe travels & we hope to see you again soon.
Ashleigh

Bewertet mit 5 von 5 Sternen

Transparent, user friendly

Totally transparent on fees, all important info in one screen, easy to use, all up a pleasant experience.

21. April 2024
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Thank you for taking the time to share your experience with us, Richard!

We're delighted to hear that our booking process was simple and transparent.

Safe travels!
Ashleigh

Bewertet mit 5 von 5 Sternen

Easy booking process

Easy booking process. Lets see what pick up and return experience is like

8. April 2024
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Thank you for taking the time to share your experience with us, Kerry! We're delighted to hear that our booking process was simple.

Safe travels!
Ashleigh

Bewertet mit 5 von 5 Sternen

I booked Drop-off for the wrong day

I booked Drop-off for the wrong day, I phoned the free no. and got lovely calm music so I thought I might be on for a while, but my call was answered within a minute, and my problem sorted/date changed/refund done. Amazing! Great job auto-europe

2. April 2024
Bewertung ohne vorherige Einladung
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Thank you for taking the time to share your experience with us, Sue!

We're delighted to hear that our customer service team was able to assist you promptly and efficiently in changing your booking date or arranging a refund. At Auto Europe New Zealand, we strive to provide excellent service, and your feedback is greatly appreciated.

We look forward to assisting you with any future travel plans you may have. Safe travels!
Ashleigh

Bewertet mit 5 von 5 Sternen
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Hi Kevin,
Thank you for your feedback and review.
We're so glad you have found Auto Europe New Zealand to be efficient and flexible.
We look forward to seeing you again soon.
Ashleigh

Bewertet mit 5 von 5 Sternen

Straightforward

Straightforward, easy to follow

19. Februar 2024
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Hi there,
Thank you for your feedback and review.
We're so glad you have had a great experience with Auto Europe New Zealand.
We look forward to seeing you again soon.
Ashleigh

Bewertet mit 5 von 5 Sternen

Ease of booking

Ease of booking, good selection of vehicles.

20. Dezember 2023
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Thank you for your review & feedback.

Bewertet mit 5 von 5 Sternen

Easy to use website

Easy to use website. Gives you payment information for whatever size you require. Even for commercial or executive vehicles. Used them before. Never had any issues

18. Dezember 2023
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

It's great to see this feedback and review!
Hope to see you again soon.
Ashleigh

Bewertet mit 5 von 5 Sternen

really easy!

24. November 2023
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Hi there,
Thank you for your review and feedback.
We are so glad to hear we could service your self-drive request and that our booking process was simple.
We look forward to servicing your future hires.
Kind regards,
Ashleigh

Bewertet mit 5 von 5 Sternen

great service!

16. September 2023
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Hi there,
Thank you for your review and feedback.
We are so glad to hear we could service your self-drive request and that our service was great.
We look forward to servicing your future hires.
Kind regards,
Ashleigh

Bewertet mit 5 von 5 Sternen

Sarah your telecommunications employee…

Sarah your telecommunications employee made the experience amazing. So helpful and kind.

10. September 2023
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Hi ,
Thank you for your review and feedback.
We are so glad to hear we could service your self-drive request and that our website was simple to navigate with great, friendly staff to assist.
We look forward to servicing your future hires.
Kind regards,
Ashleigh

Bewertet mit 5 von 5 Sternen

easy to book

This was very easy to book and the pricing is cost effective.

15. Juni 2023
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Hi Mike,
Thank you for your review and feedback.
We are so glad to hear you had a positive experience when booking with us and that we are competitive and easy to book with.
We hope to hear from you again soon.
Kind regards,
Ashleigh

Bewertet mit 4 von 5 Sternen

It's a bit daunting booking a car so…

It's a bit daunting booking a car so far in advance so far away, it's good to have a local point of contact and back up to answer questions

9. Juni 2023
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Hi Mel,
Thank you for your review and feedback.
We are so glad to hear you had a positive experience when booking with us - always good to have a local contact, we agree!
We hope to hear from you again soon.
Kind regards,
Ashleigh

Bewertet mit 5 von 5 Sternen

VERY SIMPLE!

12. Mai 2023
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Dear John,

Thank you for writing such a positive review about your recent experience with our service. We are thrilled that you found our process simple.

We hope to continue serving you in the future and look forward to providing you with the same level of service and value you expect from us.

Thank you again for your kind words and for choosing our company for your needs.
Best regards,
Ashleigh

Bewertet mit 3 von 5 Sternen

Form not working and nobody to ask

I filled in the section: "other countries and comments/request". I wrote down the countries and asked that that my wife be second driver. However, I could not proceed with payment. I tried to call the number for enquiries and waited for a long time, but nobody picked up.
In the end, I deleted the 2nd driver and resubmitted everything again. It worked out but I feel bad that my wife is now not a driver as well.

9. Mai 2023
Auto Europe New Zealand-Logo

Antwort von Auto Europe New Zealand

Hi there,

Thank you for reviewing our service.

Our team has since contacted you, and we are glad to see that your enquiry has been resolved. We also want to thank you for your feedback. We are always continuing to find ways to better our processes and our service.

Thank you again for your constructive feedback and for choosing our company for your car hire needs.
Best regards,
Ashleigh

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr