If you are looking for a jeweler that combines expert knowledge with genuine care, look no further. Amber helped me select an engagement ring and her support was invaluable. She was patient and prof... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Wonder experience with Austen & Blake. Used them for the engagement ring, and then my partner and I returned to get our wedding rings. Went through the process with us explaining everything, we went... Mehr ansehen
Fergus was a massive help with selecting wedding rings for myself and my partner. He even gave my partners engagement ring a clean. Highly recommended
Thank you so much to Amber who helped us pick my Fiance's wedding band. The service was excellent and lovely, she really went above and beyond in making us feel comfortable and happy with our choice.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Find Us Austen & Blake Leeds should be your first stop for engagement rings, wedding rings, and custom jewellery when you’re in the city. Find us in our beautiful store on Commercial Street, an 18th century pedestrianised road overflowing with charm, high-end jewellery shops, and plays host to The Leeds Library. Visit our sleek and modern jewellery shop in Leeds where our experts are at hand in a no-pressure environment, offering customisable designs and personalised service, allowing you to find or create the design of your dreams.
Kontaktinformationen
Commercial Street 4, LS1 6AL, Leeds, England, Vereinigtes Königreich
- 0113 333 9076
4,9
Hervorragend
345 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amber made the experience very easy and…
Amber made the experience very easy and smooth. Her expertise helped me find the perfect engagement ring, thanks again!
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Liam,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Amber!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Brilliant experience from start to finish
Our first time going to the shop, all staff were friendly and welcoming, it was busy but service was quick
We got the amazing manager who took her time, provided drinks and explained all the options
We got a great deal and when they arrived, they were beautiful
3. Februar 2026
Antwort von Austen & Blake - Leeds
Dear Mark,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Excellent service
Excellent service. Fergus, who managed our appointment, was extremely polite and attentive.
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Fergus was very helpful
Fergus was very helpful - very happy with our rings and we have got 25% off!
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Kim,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Brilliant all staff in Leeds store were…
Brilliant all staff in Leeds store were out of this world excellent
3. März 2026
Antwort von Austen & Blake - Leeds
Dear Phil,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Lovely experience
Lovely experience, Fergus was very helpful and friendly
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Sophie,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
A lovely experience with Fergus
We have had a lovely experience with Fergus today. He has made us feel very welcome and comfortable with our wedding band purchase today. We will be back in the future to purchase other rings/jewellery.
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Katy,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Lovely experience!
Had a really lovely experience! It was my first time trying on wedding rings and Fergus was great at guiding me through the different options, would recommend :)
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Great service from Charlotte on…
Great service from Charlotte on ordering the ring and great service from Fergus on collection. Ring is brilliant also. Would recommend.
31. Januar 2026
Antwort von Austen & Blake - Leeds
Dear Dan,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Charlotte & Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Very accommodating and helpful to…
Very accommodating and helpful to someone like me who knows very little about jewelery.
Fergus was very knowledgeable and helped me find the perfect engagement ring
8. März 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Sam,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
I recently bought an engagement ring…
I recently bought an engagement ring here and couldn’t be happier with the experience. The team was so welcoming and took the time to explain everything about diamonds and ring styles without any pressure. They helped me find the perfect ring within my budget. Thank you for making such an important purchase feel easy and memorable.
8. März 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Charlotte was so helpful when we were…
Charlotte was so helpful when we were looking for our weddings bands. Explained everything so clearly and took so much time and care when helping us find what we were looking for! Amazing, friendly warm service. Highly recommend coming here 🥰
8. März 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Zoe,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Charlotte!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Fantastic experience with Charlotte
Fantastic experience with Charlotte, didn’t feel under pressure to buy and really felt like time was taken to care about what we hoped for to make our decision easy and exactly what we were hoping for.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Holly,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Charlotte!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Great service and friendly staff
Met with Fergus today who was so helpful in aiding me with all my queries. Really friendly service would definitely recommend.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Sophie,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Great experience with Katy
We had a booking with Katy to look at wedding bands and had a flawless experience with her. She really listened to what we wanted, presented us with tailored suggestions based on what we had in mind and was of the utmost help while never being pushy. Didn't expect to find our rings on the first look but she nailed the brief and we chose them then and there! Thanks so much
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Anna,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Katy!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Great experience
Katie was extremely helpful. We had an appointment but had mixed up the date, she was so understanding and helpful. We were wedding band shopping and Katie gave us lots of advice and options to try on, nothing was too much. She also cleaned our engagement rings for us whilst we were there.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Anya,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Katy!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
We have just collected an amazing…
We have just collected an amazing engagement ring and two wedding rings. The whole experience was made extra special by Nicky who guided us through the whole process with professionalism and humour.
We found Austin & Blake to be competitive and with excellent customer service.
Thanks so much!
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Stuart,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Nicky!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Katy was so helpful in helping us…
Katy was so helpful in helping us choosing our wedding rings. Very attentive and knowledgeable about the products. We felt listened to in terms of what our preferences were and didn’t feel pressured into buying! The rings we chose are exactly what we were looking for and we are so happy with the experience! Thank you!
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Rachel,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Katy!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
We came in to look at engagement rings…
We came in to look at engagement rings with Katie. From start to finish it was a great experience but also so lovely chatting with her. She answered all our questions with knowledge and genuine advice.
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Emma,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Katie!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Thank you Fergus
We had a wedding ring appointment with Fergus, super helpful and informative. Wasn’t sure what kind of rings we wanted before the appointment and went through a few options, wasn’t pressured into a purchase either :)
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Austen & Blake - Leeds
Dear Alex,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
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