What an amazing team who kindly fitted a new boiler for my grandmother. Absolutely exceptional service from all at Auraretrofit from start to finish. If I could give more 🌟 Stars I would. Thanks... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
What an amazing team who kindly fitted a new boiler for my grandmother. Absolutely exceptional service from all at Auraretrofit from start to finish. If I could give more 🌟 Stars I would. Thanks... Mehr ansehen
Unternehmen hat geantwortet
Excellent service from start to finish! We recently had solar panels and electric fans installed to improve air circulation in our home. The team were professional, punctual, polite and efficient thro... Mehr ansehen
Unternehmen hat geantwortet
Excellent service Stuart resolved my problem ,he is always extremely helpful and very professional. I am always confident in his work. The customer care team were very prompt in dealing with my pr... Mehr ansehen
Customer service is terrible. We recently moved into our new home and were told we needed to continue the care plan the previous owner had with Aura Retrofit, Aura retrofit confirmed with the prev... Mehr ansehen
Award-winning home heating and energy solutions, including boilers, air source heat pumps, solar PV, battery storage, insulation and retrofit services, with access to government-backed funding. Efficient Heating and Energy Solutions for Your Home! Established in 2005, and fully accredited, we provide Award-Winning Home Heating and Energy Solutions across the UK's South Central Region, including Dorset, Hampshire, Sussex, Surrey, Berkshire, Buckinghamshire and Hertfordshire. Looking for a reliable heating system, renewable energy and solar solutions, or better home insulation? We provide access to government funding and high-quality installations to make your home more energy-efficient and cost-effective to help lower your energy bills, reduce your carbon footprint and keep you warmer at home.
Bridgwater House, Unit 2 Hayward Business Centre, New Lane,, PO9 2NL, Havant, Vereinigtes Königreich
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Hat 12 % seiner negativen Bewertungen beantwortet
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Mannie was such a warm friendly person. He was very helpful when I asked him questions, and he was very informative

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Damian was brilliant as usual, fast and efficient, fixed a small issue and only had 1 cup of coffee!!

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Boiler serviced under annual maintenance contract. No issues found. Alan also replaced a leaking radiator valve with no water spillage.

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Alan was prompt, polite, courteous and provided an efficient service. Exactly what you want from a boiler service👍😎

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Alan arrived promptly having sent an ETA and was efficient and thorough.
I’m very happy with the service given and am pleased I chose Aura to fit my boiler, taking advantage of the aftercare.

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Damian was (again) very efficient and helpful at servicing the boiler and communicated all he was doing, offering to follow up again with outstanding tasks he had reported at the last service which still haven't been addressed since the boiler was installed 3 years ago. 5 stars for Damian minus two for the rest of the service unfortunately.

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We have been with Aura Gas for 20 years and have recommended it to many of our friends. We have a maintenance agreement which has been well worth it.
Whenever we had problems (and we had many that turned out not to be the boiler) they came promptly. Eventually replacing the gas supply pipes. The engineers message to say when they are on their way and are polite and friendly, especially Damien who came today to service our boiler, and I have got to know over the years.

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Great company had my boiler installed 9 years ago and have had regular yearly services the latest being carried out by Alan today - can’t fault the customer service and Alan was polite professional and a pleasure to deal with

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Alan was really punctual, answered all my queries and serviced the boiler in a jiffy! Really happy with the service from Aura Heating.

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Our Combi-Boiler was installed by Aura in 2019 and we have used their yearly service contract since then. No issues at all with any of the engineers who have serviced the boiler since installation; all have arrived on time and have been very proficient, clean and professional in their work. Today Damian arrived to service the boiler and add more Inhibitant. He was very friendly, polite and happily answered any questions I had about the Inhibitor. I always recommend Aura Heating to anyone I know and will continue to use them in future. 🤗

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Efficient and friendly service for my annual boiler servicing, Thank you Damian

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Prompt arrival, Alan was informative when asked questions. Easy to book regular service. Thank you - would recommend

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Boiler service today with Damian, always pleased with his professionalism.

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Aways helpful nothing is to much trouble I would recommend Aura Heating

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Just had my boiler serviced my engineer was Mannie a very thorough and competent engineer good service made the appointment for Monday but was informed they couldn't do the job that day due to sickness rescheduled for next day no problem with that Mannie very polite and skilful

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An efficient and professional annual service from Alan.

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Just had our annual service on our boiler and gas fire. Had a message to say that Alan was on his way.
Punctual and very pleasant chap - both appliances serviced and areas left in clean and tidy fashion.
Well done Alan - hope to see you next year
Thanks

Antwort von Aura Retrofit
Annual boiler service today was completed with great efficiency by a very pleasant and polite engineer Damian everything was all good thank you

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Damian arrived on time, was friendly and serviced the boiler. Everything appears to be working as it should.

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Alan was extremely professional, on time and very polite. Very conscientious and aware of the surroundings, very considerate and very tidy. Would thoroughly recommend Aura Gas and their staff to

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