Aura Retrofit Bewertungen 

890
•
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

What an amazing team who kindly fitted a new boiler for my grandmother. Absolutely exceptional service from all at Auraretrofit from start to finish. If I could give more 🌟 Stars I would. Thanks... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish! We recently had solar panels and electric fans installed to improve air circulation in our home. The team were professional, punctual, polite and efficient thro... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service Stuart resolved my problem ,he is always extremely helpful and very professional. I am always confident in his work. The customer care team were very prompt in dealing with my pr... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Customer service is terrible. We recently moved into our new home and were told we needed to continue the care plan the previous owner had with Aura Retrofit, Aura retrofit confirmed with the prev... Mehr ansehen

Unternehmensdetails

  1. Kessel- und Heizungstechnik
  2. auch in
  3. Gasinstallation
  4. Heizungsanlagenanbieter
  5. Klempner
  6. Solarenergieanbieter
  7. Solartechnikanbieter

Vom Unternehmen geschrieben

Award-winning home heating and energy solutions, including boilers, air source heat pumps, solar PV, battery storage, insulation and retrofit services, with access to government-backed funding. Efficient Heating and Energy Solutions for Your Home! Established in 2005, and fully accredited, we provide Award-Winning Home Heating and Energy Solutions across the UK's South Central Region, including Dorset, Hampshire, Sussex, Surrey, Berkshire, Buckinghamshire and Hertfordshire. Looking for a reliable heating system, renewable energy and solar solutions, or better home insulation? We provide access to government funding and high-quality installations to make your home more energy-efficient and cost-effective to help lower your energy bills, reduce your carbon footprint and keep you warmer at home.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

890 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 12 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(890)

28 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Mannie was such a warm friendly person

Mannie was such a warm friendly person. He was very helpful when I asked him questions, and he was very informative

12. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Thank you for the great review, I will be sure to pass on your kind words to Mannie.

Bewertet mit 5 von 5 Sternen

Damian was brilliant as usual

Damian was brilliant as usual, fast and efficient, fixed a small issue and only had 1 cup of coffee!!

12. September 2024
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Antwort von Aura Retrofit

We are glad to hear you had a great experience with Damian, please let us know if you need anything else!

Bewertet mit 4 von 5 Sternen

Boiler serviced under annual…

Boiler serviced under annual maintenance contract. No issues found. Alan also replaced a leaking radiator valve with no water spillage.

11. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

We are glad to hear Alan resolved the issue, if you need anything further, please let us know.

Bewertet mit 5 von 5 Sternen

Great service

Alan was prompt, polite, courteous and provided an efficient service. Exactly what you want from a boiler service👍😎

6. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

We are so glad to hear you had a great experience!

Bewertet mit 5 von 5 Sternen

A good service

Alan arrived promptly having sent an ETA and was efficient and thorough.

I’m very happy with the service given and am pleased I chose Aura to fit my boiler, taking advantage of the aftercare.

11. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Thank you for taking the time to leave us such positive feedback!

Bewertet mit 3 von 5 Sternen

5stars for the engineer minus 2 for follow up

Damian was (again) very efficient and helpful at servicing the boiler and communicated all he was doing, offering to follow up again with outstanding tasks he had reported at the last service which still haven't been addressed since the boiler was installed 3 years ago. 5 stars for Damian minus two for the rest of the service unfortunately.

4. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Thank you for taking the time to share your feedback. I will be investigating this matter for you and reaching out directly to resolve any further works.

Bewertet mit 5 von 5 Sternen

I can't praise them enough

We have been with Aura Gas for 20 years and have recommended it to many of our friends. We have a maintenance agreement which has been well worth it.
Whenever we had problems (and we had many that turned out not to be the boiler) they came promptly. Eventually replacing the gas supply pipes. The engineers message to say when they are on their way and are polite and friendly, especially Damien who came today to service our boiler, and I have got to know over the years.

4. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Thank you for taking the time to share your great experience. Damian will be pleased to hear he could help! If you need anything further please do let us know.

Bewertet mit 5 von 5 Sternen

Great company had my boiler installed 9…

Great company had my boiler installed 9 years ago and have had regular yearly services the latest being carried out by Alan today - can’t fault the customer service and Alan was polite professional and a pleasure to deal with

3. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Thank you for the positive feedback! I will be sure to pass on your kind words to Alan.

Bewertet mit 5 von 5 Sternen

Alan was really punctual

Alan was really punctual, answered all my queries and serviced the boiler in a jiffy! Really happy with the service from Aura Heating.

22. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Thank you for taking the time to leave us some great feedback!

Bewertet mit 5 von 5 Sternen

Highly Recommend Company

Our Combi-Boiler was installed by Aura in 2019 and we have used their yearly service contract since then. No issues at all with any of the engineers who have serviced the boiler since installation; all have arrived on time and have been very proficient, clean and professional in their work. Today Damian arrived to service the boiler and add more Inhibitant. He was very friendly, polite and happily answered any questions I had about the Inhibitor. I always recommend Aura Heating to anyone I know and will continue to use them in future. 🤗

21. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Thank you for taking the time to share your experience. I will be sure to pass on your kind feedback to Damian

Bewertet mit 5 von 5 Sternen

Excellent service

Prompt arrival, Alan was informative when asked questions. Easy to book regular service. Thank you - would recommend

21. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Thank you for sharing your positive experience. Alan will be glad to hear he could help!

Bewertet mit 5 von 5 Sternen

Boiler service today with Damian

Boiler service today with Damian, always pleased with his professionalism.

15. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Thank you, Mark; we are glad your boiler service went well! We will pass your positive feedback on to Damian.

Bewertet mit 5 von 5 Sternen

Aways helpful nothing is to much…

Aways helpful nothing is to much trouble I would recommend Aura Heating

15. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Thank you so much, Nigel! It’s always a pleasure helping out, and knowing that nothing was too much trouble means the world to us. We’re thrilled to hear you’d recommend Aura Heating.

Bewertet mit 5 von 5 Sternen

Perfect boiler service

Just had my boiler serviced my engineer was Mannie a very thorough and competent engineer good service made the appointment for Monday but was informed they couldn't do the job that day due to sickness rescheduled for next day no problem with that Mannie very polite and skilful

13. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Thanks so much, Michael! So happy to hear you had a great experience with Mannie. We're thrilled he could impress you with his skills and politeness. Apologies again for the rescheduling, but glad it was a smooth fix. Your kind words mean a lot to all of us at Aura Heating!

Bewertet mit 5 von 5 Sternen

An efficient and professional annual…

An efficient and professional annual service from Alan.

7. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Thank you so much, James! Thrilled to hear that Alan provided an efficient and professional service for you. We're all about making sure our Aura Heating family feels taken care of. Looking forward to seeing you next time!

Bewertet mit 5 von 5 Sternen

Just had our annual service on our…

Just had our annual service on our boiler and gas fire. Had a message to say that Alan was on his way.
Punctual and very pleasant chap - both appliances serviced and areas left in clean and tidy fashion.
Well done Alan - hope to see you next year
Thanks

9. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Malcolm, thank you so much for your kind words! We're thrilled to hear that Alan provided you with an efficient and professional service. At Aura Heating, we always strive to make our customers feel taken care of. Looking forward to your next visit!

Bewertet mit 5 von 5 Sternen

Annual boiler service today was…

Annual boiler service today was completed with great efficiency by a very pleasant and polite engineer Damian everything was all good thank you

8. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Thank you, D Benham! Absolutely thrilled to hear about your positive experience with Damian! We’re glad he made the annual boiler service smooth and pleasant for you. Thanks for choosing Aura Heating and sharing your kind words!

Bewertet mit 5 von 5 Sternen

Efficient boiler service

Damian arrived on time, was friendly and serviced the boiler. Everything appears to be working as it should.

8. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Ann, thank you for your kind words! So glad to hear Damian's visit went smoothly and that your boiler is working perfectly. We're always here with a smile and ready to help. Have a cozy day with Aura Heating!

Bewertet mit 5 von 5 Sternen

Alan was extremely professional

Alan was extremely professional, on time and very polite. Very conscientious and aware of the surroundings, very considerate and very tidy. Would thoroughly recommend Aura Gas and their staff to

5. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Aura Retrofit

Thank you for taking the time to share your experience with Alan. I will be sure to pass across your great feedback to him.

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