I already wear hearing aids and wanted to upgrade my pair. My hearing test was very thorough and unhurried. Jennie answered my questions clearly and explained bits about the ear which I hadn’t known... Mehr ansehen
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Das sagen Bewerter
Very genuine people. A good experience assisted by helpful staff. A very positive outcome and would definitely recommend. Thanks to all the staff at the shop in Leigh on Sea
The staff are very friendly & helpful.The audiologist I see is always pleased to see me & explains clearly what is happening with my ears & tries her best to give me the best hearing that she can.
The girls here are very professional, friendly & welcoming! Wendy gave me a wax removal and talked me through the whole service, Jen did my hearing test and again remained professional and explained e... Mehr ansehen
Kontaktinformationen
1488 London Road, SS9 2UR, LEIGH-ON-SEA, Essex, Vereinigtes Königreich
- 01702 711361
Bittet Kunden um Bewertungen
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Hidden Hearing Happy customer
I have been with HH for about 10 years & have found the product, service and attention by my audiologist second to none. She has worked hard to find a solution to my hearing problem (I have tinnitus as well as hearing loss) and I also know that she has put hours in outside of office hours.
I went for a hearing test at Hidden…
I went for a hearing test at Hidden Hearing in Leigh - on- Sea. The test was carried very professionally and sensitively by Jen . After the test she explained the results very clearly and concisely. Both Jen, and the staff, were very helpful and courteous. I would have no hesitation in recommending Hidden Hearing to anyone who has issues with their hearing.
Jennie at the Leigh-On-Sea, wow!
Jennie at the Leigh-On-Sea branch was absolutely fantastic today. This was my first visit and Jennie was able to really quickly understand my own personal hearing situation. Her thorough yet personable approach is amazing, and she took the time to fully understand all of the details affecting my hearing issues over the past few years. But rather than just simply jumping to selling me hearing aids following a series of quick tests, Jennie explained to me what was actually going on with my hearing, before making some really great recommendations. Her expert knowledge was absolutely clear, but her empathetic and professional manner was a true breath of fresh air. Armed with this new information, I am fully prepared to get my hearing sorted, starting with proper medical attention. After which I will not hesitate to quickly return to see Jennie so that she can help with my learning problem, and I just know that she will do her upmost best to give me back the opportunity to live my life without impairment. Thank you Jennie!
Most impressed
I was most impressed by the quality of service I received at the Leigh on sea branch . The hearing aids made me realise what I had been missing for some years . The quality of the sound is excellent . The friendly staff made me feel at ease the whole time I was in the branch . Nick, the audiologist was very patient and guided me through the hearing test process . I also saw Jen the audiologist who made some adjustments and was very helpful. I was welcomed by the receptionists Su and Keely, who very kindly made me a hot chocolate in the few minutes before my appointment time . All in all a very good experience.
Great customer services
I was very impressed with the whole experience. I was seen promptly and the whole experience was quick and professional
Great service
Great service, and my family think its fantastic that I can hear and join in conversations again.
I would recommend them to anyone who needs to get there hearing sorted. I wasted so much time with the NHS.
She was a good listener
She was a good listener.
She was very accommodating and patient.
Excellent service
Excellent service! Got a cup of tea on arrival and chatted with friendly receptionist. Jennie did my hearing test, absolutely lovely lady. Very thorough and talked me through each test as we went along. Highly recommend!!
Professional, empathetic and effective service.
I was anxious before the micro suction procedure. I was immediately put at ease by Wendy who was kind, considerate and very professional. I saw before and after photographs and the experience was painless. I fully recommend the service and will be returning if the situation arises again.
Very helpful and experienced
Very helpful and experienced. Learnt so much spoke to me as I was important
Excellent service and very friendly
Professional and skilled
Wendy at the Leigh on sea branch was very patient and professional. Also highly skilled at her job.
Hidden Hearing
All the tests confirmed what I already suspected. The Hearing aids do everything I could have wished for. The audiology examination and advice on what to expect was excellent. Thanks to Jennie's testing and advice I no longer think my wife is mumbling!
Many Thanks
Consultation and wax removal
I’ve been thoroughly impressed with my treatment at Hidden Hearing. They are very professional and caring. I left feeling much more positive.
Jennie Canham and receptionist were…
Jennie Canham and receptionist were very welcoming and professional. The tests and results were explained well,can not recommend highly enough!
A job well done…
Saw Wendy at Leigh who was very thorough. She explained what was going to happen and updated me as it was happening. I had to come back for a second appointment but having taken her advice regarding preparation everything went smoothly. Made a huge difference
No longer deaf after 30 years
I initially went for an ear wax removal appointment with Wendy, who was very welcoming and explained the process in detail before doing the work. She advised I have a free hearing test a few days later, which I did but was reticent as I have been almost completely deaf in my right ear for 30 years. I saw Nick Dean who tested both ears and surprised me when he said my right ear was showing signs of life. Now 2 weeks later I have hearing aids and unbelievably can hear 'in stereo' again which is something I was told years ago would not be possible. Technology has advanced of course, and thanks to Nick I am now able to enjoy conversations in all environments. The team is very friendly and very courteous, it was a privilege to meet them!
The level of care understanding and…
The level of care understanding and professionalism from the staff was truly amazing
The ear care practitioner (Wendy Green) of Hidden Hearing Leigh On Sea…
The ear care practitioner (Wendy Green) explained exactly what she was going to do to remove the ear wax build up. She showed pictures of my ear canals before and after the micro suction treatment. She also advised that I keep water out of my ears for a minimum of 48 hours to prevent any infection. Thank you Wendy for such excellent customer service and painless treatment.
Neil Payne
I have been a client of Hidden Hearing …
I have been a client of Hidden Hearing Leigh on Sea for many years and during that time they have been very honest and helpful and reliable.
I am now profoundly deaf and Jennie Canham goes that extra mile to help me as she did today.
Hidden Hearing staff are wonderful and speak clearly to you. Thank you very much.Patricia Gregory.
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