Delivery was pretty quick, took a week and jeans fit like a glove. Great quality and definitely recommend at least having one pair of motel rocks jeans in your wardrobe!
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Motel changed their jeans. I ordered the indigo jeans last year and loved them beside them being super long! So when I went to re order I did and the colour is completely different and the lengths hav... Mehr ansehen
Unternehmen hat geantwortet
It is absolutely insane that you do not help with covering the cost for returns! I had to pay nearly $50 to send my jacket back to your UK address from Australia. I was recommended this brand and was... Mehr ansehen
Unternehmen hat geantwortet
I live in Australia and ordered a pair of jeans using your size guide. They were too short so I went to return them and it was going to be $48 AUD which was almost half of the price of the jeans. I’ve... Mehr ansehen
Unternehmen hat geantwortet
2,7
Mangelhaft
231 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The quality or the clothes and the time…
The quality or the clothes and the time it took even though there was flooding.
10. April 2026
Antwort von Motelrocks
Hi Sarah, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again soon!
Motel x
I haven’t got the product yet
17. April 2026
Antwort von Motelrocks
Hi Ben, I am very sorry to hear that you have not yet received your order - please make sure to reach out to the customer service team so that they can provide you with any further available information. I apologise for the inconvenience caused.
Motel x
Delivery delayed
Delivery delayed? No reason provided. Incredibly slow. I still haven’t received goods and I placed order weeks ago now!
17. April 2026
Antwort von Motelrocks
Hi Charlotte, I am very sorry to hear that your delivery has been delayed - please make sure to reach out to the customer service team so that they can provide you with any further available information. I apologise for the inconvenience caused.
Motel x
I am aware that you guys said this…
I am aware that you guys said this could be sent before the arrival of my package. But, I placed an order on the 16TH of April and still have not received it. It’s now may and I just was wondering why it’s taking so long. I’ve ordered from you guys before and I absolutely love your stuff but yea just abit upset either way how long it’s taken. That’s all.
17. April 2026
Antwort von Motelrocks
Hi Brielle, I am very sorry to hear that you have not yet received your order. Please make sure to reach out to the customer service team so that they can provide you with any further information - I apologise for the inconvenience caused.
Motel x
Wow I honestly was DISGUSTED at the…
Wow I honestly was DISGUSTED at the quality of clothes that arrived. I spent $270 and I’d say all the items were like shein qualiry. Returning them all and I have to pay for return postage what a joke
14. April 2026
Antwort von Motelrocks
Hi Sevda, I am very sorry to hear that you have not been happy with your items and your feedback regarding the quality will be passed on to the relevant teams - I apologise for the inconvenience caused.
Motel x
We are yet to receive our product!!
13. April 2026
Antwort von Motelrocks
Hi Brad, I am very sorry to hear that your order has not yet arrived - please make sure to reach out to the customer service team so that they can take a look into this further for you. I apologise for the inconvenience caused.
Motel x
Taken too long to deliver
13. April 2026
Antwort von Motelrocks
Hi Claudia, I am very sorry to hear that you were not happy with the delivery service provided and your feedback will be passed on to the relevant teams and our courier. I apologise for the inconvenience caused.
Motel x
completely wrong colour
completely wrong colour, jeans were beige with a yellow undertone tried to email multiple times to get it sorted and they took to long to reply so now I am out of the return time bracket. Also $30 to return when I am not at fault ?
13. April 2026
Antwort von Motelrocks
Hello, I am very sorry to hear that you have experienced an issue with your jeans - I can see that you have contacted our customer service team and we do advise to allow up to 72hrs for a response, please wait for the team to take a look into this for you as they will get this resolved as soon as possible. I apologise for any inconvenience caused.
Motel x
I bought the low rise baggy jeans
I bought the low rise baggy jeans. They are way too long and drag on the floor. Make sure you buy the shortest length
13. April 2026
Antwort von Motelrocks
Hi Alyssa, I am sorry to hear that you had an issue with the fit of these jeans - please always reach out to the customer service team if you have any questions on sizing as they will be happy to help out!
Motel x
INSANE return shipping price
When the order came and wasn’t the right size I looked into returning the item, only to see that it’s $30!!!!! That’s insane.
13. April 2026
Antwort von Motelrocks
Hi Charlotte, I am sorry to hear that you have not been happy with the returns service we currently offer - your feedback will be passed on to the relevant team and I apologise for any inconvenience caused.
Motel x
$30 to return and item is crazy
The product is of good quality but buy in a store . If your size is wrong it costs you $30 to return it ( which is crazy as you could use $12 post bag ) with most companies doing free returns i won’t be buying online again
13. April 2026
Antwort von Motelrocks
Hi Belinda, thank you for your feedback regarding our current returns service - this will be passed on to the relevant team and I apologise for any inconvenience caused.
Motel x
Always knew what was happening with my…
Always knew what was happening with my order and when I could expect to receive it. Query I had was dealt with efficiently
13. April 2026
Antwort von Motelrocks
Hi Jennifer, thank you for leaving a review. I am so pleased to hear that you have been happy with the service provided and I hope to see you shopping with us again soon!
Motel x
jeans were way too big
jeans were way too big, sizing was very confusing. they were a very nice colour though.
2. April 2026
Antwort von Motelrocks
Hi Lilly, I am sorry to hear that you have experienced an issue with the sizing of your jeans - please make sure to reach out to the customer service team who will be able to provide you with any information you need regarding the jeans sizing!
Motel x
Blue dress
The dress is lovely, fabric feels nice and it matches the photos on the website well. Shipping did take a lot longer than expected, maybe a note about international shipping times could be good!
31. März 2026
Antwort von Motelrocks
Hi Sophie, thank you for your review. I am glad to hear that you have been happy with your order. I am sorry that your shipping took longer than was expected and this feedback will be passed on to the relevant teams - make sure to reach out the the customer service team if you notice any delays so that they can provide any further details. I apologise for any inconvenience caused!
Motel x
Two of the 5 just didnt fit me properly for me
Tw of the 5 just didnt fit properly or work for me . have to return these items again. Main problem is sizing isnt consistent across styles.
9. April 2026
Antwort von Motelrocks
Hi Karen, I am sorry to hear that you have experienced an issue with the sizing and this feedback will be passed on to the relevant teams - if you need any further details of the sizing of specific items please reach out to the customer service team who will be happy to help! I apologise for any inconvenience caused.
Motel x
Cost to exchange
Tried the jeans on in a store and then ordered online to get a different colour.
When they turned up the sizing was different to what I had tried on.
Can’t believe I need to pay $30 to return or exchange them.
Don’t think I would order from here again, such a pity as I was looking forward to wearing them.
10. April 2026
Antwort von Motelrocks
Hi Darren, I am sorry to hear that you have experienced an inconsistency with the sizing of your jeans - please make sure to reach out to the customer service team as they will be happy to help you out with this! I apologise for any inconvenience caused.
Motel x
Antwort von Motelrocks
Hi Nola, thank you for leaving a review. I am so pleased to hear that you have been happy with the service provided and I hope to see you shopping with us again soon!
Motel x
Jeans are not true to size at all and…
Jeans are not true to size at all and the same size in different colour of the same jeans fits completely different size listed is not accurate at all
6. April 2026
Antwort von Motelrocks
Hello, I am very sorry to hear that you have experienced an issue with the jeans you have you received - please reach out to the customer service team so that they can take a look into this further for you. I apologise for the inconvenience caused.
Motel x
SLOW SHIPPING
Your Delivery System is very slow …I haven’t received my jacket yet …it’s very disappointing…!!!
6. April 2026
Antwort von Motelrocks
Hi Jane, I am sorry to hear that your order has not yet arrived - please reach out to the customer service team so that they can take a look into this further for you. I apologise for any inconvenience caused.
Motel x
Terrible customer service and shipping time frame
Ordered over two weeks ago and zero communication or shipping updates.
I have emailed customer service twice and no one has responded.
I still don’t have my products I purchased.
Terrible delivery time frames and non existent customer service
7. April 2026
Antwort von Motelrocks
Hi Vanessa, I am sorry to hear that you have experienced a shipping delay with your order - I can see that you have reached out to our customer service team and they will be in touch with you shortly. I apologise for any inconvenienced caused.
Motel x
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