SCAM !!! purchased juicer from this site . Had repeated delays in delivered and when I did finally received my order the Juicer plug is not compatible with Australia. I have tried repeatedly to c... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
HomeLoft Australia is a bizarre on-line seller. After CHECKING TRUST PILOT, they were positively reviewed. NOTHING COULD BE FURTHER FROM MY EXPERIENCE. I ordered an expensive Hans Holbein print from... Mehr ansehen
Great and easy to use website. Many wonderful products Very happy with purchase. Excellent quality utensil holder. Highly recommend Seller.
Customer service is fantastic with this company, which is very rare these days. Even though the item I ordered was not available anymore they were so helpful, courteous and pro active in responding to... Mehr ansehen
3,6
Akzeptabel
126 Bewertungen
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Completely disgusted
Homeloft Australia….. sending appliances without Australian wiring. Ridiculous!! Don’t waste your time or money.
22. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von HomeLoft Australia
Hi Andrea,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Broken mirror. No replacement or refund
I purchased a mirror for $425. The mirror took 1 month to arrive and when it did, the corner of the frame was severely damaged.
I sent images to homelofts customer service and they said I needed to return it in the condition it was sold or no refund would be given. This is not possible considering the mirror was damaged.
Very very disappointing experience. Buyer beware.
21. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von HomeLoft Australia
Hi Olivia,
We understand that you were not happy with the product delivered to you. We have proceeded to carry out a fpartial refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Dish cloths
I love the dish cloths I bought. Would recommend definitely. Initially I was wary about the authenticity of the site and when I didn’t receive any tracking information I was very concerned. However, to my joy they arrived!
16. November 2023
Bewertung ohne vorherige Einladung
Good customer service
My purchase arrived on time as promised. However while giving a top rating the lamp shade was broken and awaiting a phone call from Homecraft for a replacement shade.
16. Dezember 2023
Bewertung ohne vorherige Einladung
The product I bought was exactly what I…
The product I bought was exactly what I wanted and delivered within the timeframe.
13. Dezember 2023
Bewertung ohne vorherige Einladung
Frustrating experience, poor quality can opener
I received an item which was sub standard so I returned it via post with a tracking number. Much later upon chasing up i was told that it was not received even though Australia Post confirmed it had been received and signed for. I even sent a copy of verification but Home lofts comment was the same" we have checked the warehouse and its not there" Not my problem. It was only when I insisted that my enquiry should be escalated that someone with a brain took control after 30 emails.
31. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von HomeLoft Australia
Hi David,
We understand that you were not happy with the product delivered to you. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Good price.
Good price.
Product quality seems good.
Delivery could be better.
7. Dezember 2023
Bewertung ohne vorherige Einladung
A quality product and excellent…
A quality product and excellent customer communication/service.
I was contacted twice to inform me of progress on delivery but when my purchase hadn't arrived after 15 days (pre-Xmas postage) I became concerned and contacted Homeloft. My enquiry was answered immediately and, as it happened, my parcel arrived the next day. I feel very confident to recommend Homeloft to others. Jo Crothers
1. Dezember 2023
Bewertung ohne vorherige Einladung
Homeloft is professional
I received the Tupperware that I wanted. The original colour I ordered wasn't available but Homeloft emailed me to confirm that and alternative colour was acceptable. Due to these emails it did take a little longer than expected for the order to arrive but it has arrived now.
23. November 2023
Bewertung ohne vorherige Einladung
Very happy
The delivery was tracked all the way. It was a delicate piece of glass sculpture and it arrived safe and sound.
24. November 2023
Bewertung ohne vorherige Einladung
Absolute scam
Absolute scam, refuse to refund me. Poor communication. Avoid at all costs!!!
23. November 2023
Bewertung ohne vorherige Einladung
Antwort von HomeLoft Australia
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Product is as advertised
Product is as advertised. Speedy shipping and delivery.
22. November 2023
Bewertung ohne vorherige Einladung
Good products but uncertain delivery…
Good products but uncertain delivery times and tracking didn’t work
22. November 2023
Bewertung ohne vorherige Einladung
I'm happy with the product
I'm happy with the product, it's price and sellers communication.
10. November 2023
Bewertung ohne vorherige Einladung
Great service
10. Oktober 2023
Bewertung ohne vorherige Einladung
Would of been good to know where parcel…
Would of been good to know where parcel was being posted from
Thought from aus warehouse but came from the US.
So took a lot longer than expected for delivery.
1. November 2023
Bewertung ohne vorherige Einladung
goods arrived safe & sound in a timely…
goods arrived safe & sound in a timely manner
2. Oktober 2023
Bewertung ohne vorherige Einladung
Your customer service team gave great service team me…
Your customer service team gave me great support when my item was not received and you gave me a full refund
9. September 2023
Bewertung ohne vorherige Einladung
The item was as described
The item was as described and was used to replace one that got broken, however when it arrived, the glass was broken.
23. August 2023
Bewertung ohne vorherige Einladung
Antwort von HomeLoft Australia
Dear Customer,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Rotation Grater
Love my Italian family made & designed rotation grater thank you.
8. November 2023
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.