Atom tickets provided me help and support even when my inconvenience was not their fault at all. They made me feel supported and heard. They made my rescheduling experience much better after I had to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The promotional email about 50% off on Good Luck, Have Fun, Don't Die lacks detail about how to redeem, not to mention it did not work. Although I was told that it should work via the Fever app, it st... Mehr ansehen
Unternehmen hat geantwortet
This is the second time my ATOM gift card did not work at my local movie theater. They do take ATOM there, but for whatever reason, the gift card number....never been used(!) was invalid and I misse... Mehr ansehen
Unternehmen hat geantwortet
Although for me - an old school/non tech person - the app/email part has been a little hard to navigate (which is what caused my issue to begin with); the ‘people’ at Atom have been extremely helpful... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Atom Tickets is movie-going for the 21st century. Find the perfect movie & showtimes, buy your tickets, select seats, & order concessions all online, today!
Kontaktinformationen
Colorado Avenue 2700, 90404, Santa Monica, Vereinigte Staaten
- atomtickets.com
3,9
Gut
95 Bewertungen
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
nobody resolved my issue and that he…
nobody resolved my issue and that he gave me the link for giving the feedback
5. September 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Simranjeet,
Thank you for your feedback. We’re very sorry to hear that your issue wasn’t resolved as expected. This is not the level of support we aim to provide.
If you still need assistance, please don’t hesitate to contact us again and include request ID 16419075 as a reference, our team will be happy to help further. We truly appreciate you taking the time to share your experience and hope to provide you with a better one moving forward.
Kind regards,
Antwort von Atom Tickets
Hello dear guest,
Thank you so much for having such a positive opinion of Atom Tickets, we hope to see you at the movies soon!
Was just venturing
Was able to resolve my dilemma in a very short amount of time! And finding a. movie and location was easy reserving was easy and you can even reserve your seats just be mindful of what you are doing and agreeing to. alls well ends well!
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello there,
We're glad you were able to solve your dilemma! Thank you for choosing Atom Tickets, see you at the movies!
Response was quick
Response was quick, friendly, unique and able to solve my problem.
25. August 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Angelic,
Thank you so much for updating your rating. I'm the person who responded to you and I'm really glad I was able to help with your issue (see? we did turn the honmoon golden!). I hope you give Atom another chance and, if you have a problem with anything, reach out to us. We have many more solutions than the automatic responses from the app. Best wishes!
Great service and wonderful customer…
Great service and wonderful customer support. I truly enjoy the Atom Tickets service.
23. August 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Glenn,
Thank you for your review! We're so glad to hear you are enjoying Atom. We hope to see you at the movies soon!
Customer support was very helpful in…
Customer support was very helpful in reactivating my account
21. August 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Linda,
Thank you for your review! We're so glad to hear you are enjoying Atom. We hope to see you at the movies soon!
Agent wasn't helpful for second…
Agent wasn't helpful for second question I had. Which is why im I receiving an error message when I order food on the app. Been getting the same error message since yesterday.
21. August 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Issamar,
I'm sorry to hear you're experiencing difficulties using our app.
We would be happy to assist you with this; please reach out to us at customer.satisfaction@atomtickets.com with 16239243 in the subject line and we can investigate further.
Thank you!
Great Service
From the prompt response I received, to the explanation of what they did to correct the issue. When I logged back in, everything was perfect.
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Rad,
Thank you for your review! We're so glad to hear you are enjoying Atom. We hope to see you at the movies soon!
Problem wasn’t resolved .
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Zareth,
Thank you for your review!
It looks like our Support Team was able to assist you in ticket #16204524. If you need further assistance, please feel free to respond to your ticket again, and we would be happy to assist further. Otherwise, we look forward to hearing about your next experience via an updated review!
Thank you,
Live rep chat on a Saturday evening!
I had a question about senior pricing and was able to connect to a live representative in the app on a Saturday evening at 6:15 p.m.! And, the representative answered my question quickly.
16. August 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello David,
Thank you for your review! We're so glad to hear you are enjoying Atom. We hope to see you at the movies soon!
Antwort von Atom Tickets
Hello, Barbara,
Thank you for your review! We're so glad to hear you are enjoying Atom and we'll pass your feedback to Antonio. We hope to see you at the movies soon!
Elisa was so helpful
Elisa was so helpful! Fixed my issue very quickly.
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Adi,
Thank you for your review! We're so glad to hear you are enjoying Atom, we'll let Elisa know. We hope to see you at the movies soon!
Good service
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Datla,
Thank you for your review! We're so glad to hear you are enjoying Atom. We hope to see you at the movies soon!
Helpful and made my day to go to the…
Helpful and made my day to go to the movies
27. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Bobby,
Thank you for your review! We're so glad to hear you are enjoying Atom. We hope to see you at the movies soon!
Overall Review...
The Pricing. The T-Mobile Tuesday $5 Discounts. The Atom Customer Service being helpful repeatedly. The type, range, and genre of films to select from to watch from the Atom App! I can go on and on and on...Thank You for all You All do!! ❤️❤️
19. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Sandeep,
Thank you for your review! We're so glad to hear you are enjoying Atom. We hope to see you at the movies soon!
Customer service amazing!
The customer service is always amazing!
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Dez,
Thank you for your review! We're so glad to hear you are enjoying Atom, we'll share your comment with our customer service department. We hope to see you at the movies soon!
Extremely satisfied
I am very pleased with Atom customer service. It definitely exceeded my expectations. Thanks for prompt resolution.
3. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Gunel,
Thank you so much for your kind words! We're thrilled to hear our team exceeded your expectations and was able to support you quickly and effectively.
Hope to see you at the movies again soon!
Great customer service and follow through
Although for me - an old school/non tech person - the app/email part has been a little hard to navigate (which is what caused my issue to begin with); the ‘people’ at Atom have been extremely helpful and quick with their response. They’ve definitely made me feel that my issue, no matter how small, is important. They seem to value good customer relations - which is a great, yet very rare, quality. Thank you.
28. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Eric,
Thank you so much for your kind words! We're really glad our team could make things easier for you and that you felt supported every step of the way. We truly value users like you, and it means a lot to hear that the human side of our service stood out.
Thank you for using Atom!
I got an email telling :Our team…
I got an email telling :Our team recently completed your request - 15724157" without completing the request. Which is misleading. I had follow up again for refund to be intiated.
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Puneeth,
Thank you for your feedback, and we're truly sorry for any confusion caused during your support experience.
We’ve checked your case and can confirm that your request has been approved and processed by our team.
If you feel your experience has improved, we’d truly appreciate it if you’d consider updating your Trustpilot rating. Your feedback helps us continue to improve and support our users better.
Thank you for using Atom!
They helped me fix MY mistakes
They helped me fix MY mistakes! Best support!!
2. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Atom Tickets
Hello Tommy,
We’re so happy to hear that! Everyone makes mistakes—what matters is finding fast and friendly solutions, and we’re glad we could help with yours. Thanks a ton for the great review!
Thank you for using Atom!
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