Atlas FM Bewertungen 

Met up with one of the people from Atlas fm, she seemed nice enough, apart from having a bit of a dig at another company I worked for, which seemed a little unprofessional. Then told I had the job and to start the following week. She needed my documents and to email them over which I did. Sent a follow up email and messaged her to make sure my documents had been received, no response whatsoever. Then deleted the email after no communication, as I felt dubious about emailing personal information. A very baffling scenario.

I completed a full maintenance job for a USPS facility on October 3rd on behalf of this company. The work included tree trimming, tree removal, mulch installation, bed cleanup, and general grounds maintenance. I was told payment would be issued in 7–14 days.

After the job was completed, I was told payment couldn’t be made until I provided additional banking information — which I sent immediately. It has now been over 43 days, and I still have not been paid.

Voicemails are full, calls and messages are ignored, and no one will give a straight answer. As a small family-owned business, this delay has caused real financial 1 star
This company is refusing to pay me for a job I completed 43 days ago at a USPS facility. They promised payment within 7–14 days, then changed it to “net 30,” and now they won’t answer the phone.

Cliff Van Anthony Segovia personally requested my banking info after the job was completed, and since then it has been excuses, delays, and silence.

Voicemail boxes full. No callbacks. No payment.
They used my small business to get the job done and are now ignoring me.

If you are a contractor, DO NOT work with this company unless you want to risk being burned.

These people live on their own bubble where respect means nothing. For example, they give you an appointment for an interview and they don't show up, to cover their mistakes they fill reality with their lies and excuses, they invent conversations that never happened about new appointments, they probably have this kind of conversation in front of a mirror. They are so unprofessional that makes me wonder why people use their services...
PS: June Robb was so rude and unprofessional that when I contacted Atlas to speak about it they just told me: we have to cancel your interview!
An interview that nobody mentioned to me and that I never agreed to. So they canceled something that didn't even exist. But nobody apologized for their unprofessional behaviour.
And they also want to cancel this review as I received an email saying: you have to add more info because atlas fm need to check if you are saying the truth otherwise we have to cancel it.
I hope you are satisfied now.

Where to start with Altas FM? Well, how about how bad their cleaners are at cleaning residential buildings? Or maybe how they employed cleaners from Hi Spec Facilities Services (who they also own), or how often they come out to clean, blaming a lack of staff.

Well, all the above. In fact, for starters, Altas FM (company number: 06883247) is owned by the same people who own Hi-Spec (company number: 04373379), who also have overdue accounts, and the same directors from looking at Companies House.

For us, our problem started over 6 years ago when Hi-spec took over the cleaning contracts, and even though there were regular with the cleaning, the cleaners were very lazy, they would miss the corners of the floors, forget to clean or mop over the skirting boards, and even vandalise residential front doors, and only spend 6 minutes cleaning 3 floors and 2 stairwells.

Cut to July this year, and Atlas FM took over the cleaning contract. How did I know? Well, I made a complaint after our building wasn’t cleaned for 2 months and got told by Clarion Housing that they had taken over the contract from Hi-Spec.

So, on the 7th of September 2025, a whole 2 months after our building was last cleaned, two African men came and cleaned our building. They spent 7 minutes in our building cleaning, and by cleaning, I mean just lightly mopping 3 floors and 2 stairwells, in just 7 minutes.

After they had left, I inspected the cleaning standards. I have worked as a cleaner before, so I knew what to look out for, and checked all 3 floors, and 2 of them were extremely dirty. The reason why the ground floor wasn’t too bad was that I (a resident) had been cleaning it weekly for the past month, so the dirt from 2 months ago was still visible on the top and middle floors, and the stairwell connecting them.

So, cue to today, where after making another complaint, they sent 2 more cleaners, this time a young man and a older woman, who were just as lazier as the other two they had previously sent. They spent 5 minutes just mopping the floors and again missed the corners of the ground floor. Again, I inspected their work and took photos whilst the floor was still wet to show how they missed areas, including the skirting board and how they just mopped dry dirt to residents' front doors. I then reported this again to Clarion Housing, as this was an extreme example of very poor cleaning standards.

From seeing how both Hi-Spec and now Atlas FM train their cleaners to clean (I’m guessing they just show them TicTok videos on how to clean floors quickly), they pretty much clean at the same standard. I have been told that Clarion Housing are going to review their cleaning contracts with them now that they have been made public.

Also, not sure what they are playing at running two different companies with the same directors, and I’m sure trading standards will be looking into them and their accounts more closely.

Overall, I would advise anyone whose buildings (residential or commercial) are being cleaned by them to rethink their contracts with them before this becomes another company that gets struck off Companies House and replaced by another poor cleaning company.

Genuinely enjoy working for this company, has great values and ensures everyone is cared for and supported, all work is completed to high standard everyday!

Absolutely amazing company

I’ve worked at Atlas Cleaning Company in Newport for 8 years, and it’s been a really positive experience. From day one, the management team has been supportive and approachable, always making sure staff feel valued and listened to. The training and guidance provided are excellent, and there’s a strong focus on maintaining high standards while creating a friendly and welcoming atmosphere. Over the years I’ve been given opportunities to learn and grow, and I’ve always felt like a trusted member of the team. Atlas is a company that genuinely looks after its employees, and I’m proud to be part of it. I’d highly recommend it as a great place to work.

best company I have worked for by far, everyone is treated as family, all members are looked after well and listened to, highly recommend to anyone!

Excellent company to work, true family morals. Always happy to lend a hand or a listening ear.
Couldn’t wish to work for a better company.

As a school governor, I have had the pleasure of observing the exceptional support provided by Atlas to our school community. Their team is consistently helpful, reliable, and approachable, going above and beyond their cleaning duties to support school events and activities.

From assisting during school functions to ensuring all areas of the school are maintained to the highest standard, their professionalism and dedication are evident in everything they do. They are not only thorough in their work but also demonstrate a genuine commitment to the wellbeing of our pupils and staff.

It is reassuring to know that we have a cleaning partner who understands the unique needs of a school environment and consistently supports us in creating a safe, clean, and welcoming space for learning. I wholeheartedly recommend Atlas for their outstanding service and collaborative approach

Horrible Company to work for, was TUPE over. wage slips are more likely done by a child and the pay was short contacted payroll via email while cc’d area and regional managers had no response, sent several emails and going in to second month still waiting for a reply even an acknowledgment. Initial assessment was that these guys are like a family and look after everyone they can’t be bothered to check on welfare’s, I’ve had no visits during nights and even missing check calls through the night and no one is checking if I’m still alive. Waiting for these cowboys contract to be over and hopefully a new company wins the bid so I can TUPE over again. Definitely don’t recommend working for these bunch of cowboys worst company I’ve ever worked for.

Terrible at doing the basics. Tried to get the toilets cleaned properly for the several months and they seem unable to manage their team or get proof that any work has been completed. More interested in knowing someone has visited site rather than actually what they've done. Many many better FM companies out there.

Unprofessional, Unresponsive, and Deeply Disappointing

I rarely leave reviews, but this experience was too poor not to share. I contacted this cleaning company for a quote and was met with silence. After chasing them, I had to re-explain our requirements, only to receive a quote that was completely wrong and unrelated to what I had asked for.

I followed up again and spoke to a polite staff member who promised to escalate it to the manager. A week passed—still nothing. When the manager finally called, she was unfriendly and dismissive, insisting I had asked for what was quoted (I hadn’t). I explained everything again in detail and was told a new quote would follow. Again, this was not the case and I had to chase the company.

After yet another follow-up, I finally received a second quote—5 to 6 weeks after my initial enquiry—and it was still incorrect.

To make matters worse, I emailed their central support team twice and received a read receipt showing my message was deleted without being read. I then tried calling their 0800 number, which is no longer in use.

After checking their Trustpilot reviews, I saw similar complaints from former employees about rude management and poor professionalism—something I unfortunately experienced first-hand.

I won’t be chasing this company any further and strongly advise others to look elsewhere. A complete waste of time.

Awful company worked at a office was let go over so called complaints from the office I never got a signal complaint from the staff I did what was required when I was let go my area manager pretty much turnt up to my street on a 15 minute notice which I find to be very unprofessional had all morning to msg or call me to sort something out never even told me I was being Leto go till he got to mine came out with some made up complaints thing I asked to see these complaints came out with I can't show you asked got my badges said I can give you cover work never got back to me turns around and lies to hr saying I handed a verbal notice in obviously he doesn't know the meaning for the word verbal i never handed such notice in I was specifically the office wanted me gone if you enjoy being lied to for a living then atlas is for you avoid this company

The area manager is rude talk like dirt always too busy not appreciate for what u do i wish I never went back just pack broken promise dont believe word they say

Well I was talking to Someone called Maria Costa and she said she would love to talk to me and invited me for a interview and then never heard back she said she was going to send me all the details and then never heard back.

No training given , staff totally taken for granted , holiday cancelled at short notice , no pay rise in 5yrs.

Awful company spent 7years with them b4 I transferred to securigroup was held back by Mike zeebroek as well as Ben slater once I transferred 2 a new company after they lost contract I was given lots of responsibility and shown my worth Emprise Atlas avoid

Invited me for an interview at a café, spoke an hour before confirming. To then only stand me up, waiting 45 minutes, with no response. Just to then block my phone number... Awful, unprofessional agency with no care for others.

I can't recommend this. It's not the company itself, but some of the people who work here. You give your best effort, but in the end, your colleague will take advantage of your work time, and your manager won't properly pay your salary multiple times.