Spam, Spam and More Spam...
I have tried to stop this company spamming me for months. All I get is unwanted and seriously daft emails from the new owner.
The software doesn't work too well and some figures are so bad you would do better to take a guess. Sales per month for instance are at least half the reported figures. To compare, I checked our own brand ASINs where we have real data. When installed the Chrome extension falls over on Amazon pages, making things far more difficult with the extension than without. As a result, you end up turning it on only for spoecific enquiries and then disabling it again.
Nevertheless, I have lived with it and paid a monthly subscription for a few years. When they started sending spam, spam and more spam which had little or nothing to do with the software, I kept asking to be taken off their mailing lists. Not easy as some mails use a no reply address and unsubscribe links simply don't work.
Eventually I gave up and cancelled my subscription and even took the time to explain why.
I am still being spammed even after opening support tickets.
Since cancelling my subscription, I have used an alternative that works well and has improved listings and therefore sales as a result.
My advice don't touch this outfit.