Ashley Ann Bewertungen 

656
TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

First rate service from everyone concerned, from the design team who really knew what they were doing, through to the fitters who were went above and beyond.

Bewertet mit 5 von 5 Sternen

Scott from Ashley Ann, Glasgow designed our kitchen and utility room. Scott was incredible and is clearly talented. He designed the spaces perfectly to fit our needs and our budget. All the staff in t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I am delighted with my new kitchen from AshleyAnn Glasgow. The designer Scott Wilkie gave me as much time as I needed to make decisions about every aspect of the kitchen and came up with a design that... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Kirsty and Pushpa were extremely kind , helpful and patient and listened carefully to my needs and requests. My kitchen was delivered on time and when the fitter noticed a small issue with one of the... Mehr ansehen

Unternehmensdetails

  1. Innenarchitekt
  2. Badezimmerrenovierung
  3. Schlafzimmermöbelgeschäft
  4. Möbelgeschäft
  5. Fachhandel für Küchenbedarf

Vom Unternehmen geschrieben

Ashley Ann is a family owned and run business which has been successfully operating for over 30 years. Based in Wick in the far north of Scotland, we’ve always focused on combining superb design and high quality manufacturing, with outstanding levels of customer service for our kitchen, bedroom and bathrooms offer. We have showrooms right across Scotland, with our expansion into England including the acquisition of the long-established English Interiors business in Leak, Staffordshire.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

656 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,6

Alle Bewertungen

(656)

57 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

An Excellent Kitchen - Eventually

Beth from the Edinburgh office was straightforward and took the time to produce a thoughtful design for our new kitchen.

The quality of the installed units, the plumbing, electrics & tiling are all excellent.

There were more minor issues than you expect from a premium company. The installation took 7 weeks rather than the stated 3 weeks. There was almost no communication from the Ashley Ann fitters during this extended period. Some snagging not adequately addressed. Post-installation photoshoot (optional) made a mess, etc.

23. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

Hi Phil

We're happy to hear you had good service from our Edinburgh showroom and are happy with the quality.

We take all feedback into consideration and will certainly look further into those issues.

Bewertet mit 1 von 5 Sternen

Terrible

Poor customer service and it felt like they treated people differently. The final product did not match the original design. There were delivery delays and missing or broken parts. The poorly fitting door was explained away by the fact that it was just our imagination. The "specialist" who came to check it was rude in our own home. They were unable to fix the fault and only agreed to check again after a formal complaint procedure. It turned out to be their fault (wrong door hinges) and they finally fixed it and apologised, but the whole experience was awful. Would not recommend this store. Compared to what we received from Hammonds previously, the difference is like heaven and earth.

9. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

At Ashley Ann, we are committed to making sure your experience is as seamless as possible. We are sorry to hear that you experienced some issues with your recent purchase. While we strive to prevent such occurrences, unforeseen circumstances do arise from time to time and we try to rectify these as quickly as possible.

We hope that the remedial actions we took helped to improve your experience. We want you to be happy with your new furniture and enjoy it for many years to come. Thank you for choosing Ashley Ann.

Bewertet mit 5 von 5 Sternen

The whole Perth team was so professional

Several years ago I had a double wardrobe installed in my main bedroom by Ashley Ann and I was delighted by the quality of the units and the professionalism of the company. When I needed a second double wardrobe and bookcase for the back room I didn't think twice about going back to the Perth team. All were so friendly and helpful and
John, the installer, did an amazing job and cleared up beautifully after the work was completed.

27. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

Hi Sally

We love hearing about returning customers, there is no bigger compliment to us. Thank you for taking the time to leave a lovely review.

Bewertet mit 5 von 5 Sternen

Scot from the Glasgow branch of Ashley…

Scot from the Glasgow branch of Ashley Ann has been extremely helpful from start to finish on our order. So much so we used the Glasgow branch over our local one in Stirling. Attention to detail and communication with our fitters was fantastic not to mention how happy we are with our new kitchen. Very happy customers and would highly recommend.

1. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

Hi Jordan

We're delighted to hear you had a great experience with our Glasgow branch. We hope you enjoy your kitchen for years to come.

Bewertet mit 5 von 5 Sternen

Allyson was very good in both the…

Allyson was very good in both the design phase of the kitchen and helping us to resolve any issues during the kitchen being fitted.

The quality of the kitchen was excellent I would definitely recommend Ashley Ann, a great product and service.

15. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

Hi Phillip

We're glad you're happy with the service you received from Allyson and the quality of your kitchen. Thank you for taking the time to leave a great review.

Bewertet mit 5 von 5 Sternen

Stunning new kitchen from a great company

Maria at Ashley Ann was very helpful and very patient as the design of my kitchen changed several times for various reasons including cost, hidden problems with my old kitchen, and my stubbornness over giving up my long-desired American-style fridge-freezer due to space limitations. However I was really pleased with the final design and, post installation, it looks stunning.

Many thanks too to Sara and her team at 168 Interiors who did the fitting. Again very patient with me over the changing design - even coming out with Maria on a Sunday in order to finalise it. Brilliant job.

Perhaps a bit more time could have been spent with me on things like additional cupboard fittings as, post installation, one or two cupboards could do with some form of pull-out storage - as an inexperienced kitchen buyer these were some of the things I hadn't thought of and maybe needed a bit more guidance. However I can revisit those in a year or two as I need to buy a new hob and oven - two of the items I'd omitted in order to keep costs down - and I will certainly be going back to Ashley Ann for help with that.

6. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

Hi Gordon

We're so glad to hear you are happy with your final installation and that you had a good experience with us, we certainly take on board your points for improvement. Looking forward to working with you in the future.

Bewertet mit 5 von 5 Sternen

Matching units to our existing kitchen.

We chose Ashley Ann because our existing kitchen had been fitted by you so we wanted the new units to match. We had very helpful advice from Beth Blair regarding the new matching units and about how they would fit in. Now that everything has been installed we are delighted with the outcome. The original design by Cala was for it to be a dining kitchen but we wanted a working kitchen with a breakfast bar and that is now what we have.

6. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

Hi Vivien

Thank you so much for taking the time to leave us a lovely review. We're glad Beths wealth of knowledge served you well. Enjoy your kitchen.

Bewertet mit 5 von 5 Sternen

Very high standard

The level of guidance and care shown to meet customer needs exceptional.

11. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

Hi Eleanor

Thank you for taking the time to leave us a great review.

Bewertet mit 5 von 5 Sternen

Excellent Service & Quality

Sophie at AA was lovely to deal with. Knowledgeable, efficient and good at communicating. The kitchen units are excellent quality and the appliances are exactly what we wanted.
The only flaw is with the delivery company they use - I would recommend triple checking the timings but other than that, go to Ashley Ann!

27. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

Hi Emma

Thank you for your constructive feedback we take everything into account. We're glad you had such a good experience with Sophie.

Bewertet mit 5 von 5 Sternen

Amazing media wall

Having had Ashley Ann install all the kitchens in our Cala home/estate 9 years ago, they’be subsequently done additional work over the years including a kitchen upgrade, fitted bedroom wardrobes & just recently, a media wall. Jill knocks it out the park each time with her designs, tweaking along the way (multiple times!) to get the end result to the budget each time. Workmen on site are always spot on and know what they’re doing.

1. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

Hi Joe

We are ecstatic to hear that you have trusted us time and again with your home renovations. Thank you for taking the time to leave us such a great review.

Bewertet mit 5 von 5 Sternen

Great kitchen for a good price

Maria from the Edinburgh office designed our kitchen. She was incredibly helpful and lovely throughout the entire process, and everything was taken care of swiftly.

We decided to go with Ashley Ann after meeting and receiving quotes from multiple kitchen suppliers. Ashley Ann were the most pleasant to meet with, and did not use aggressive sales tactics to try and get us to commit. They have very reasonable prices for much higher quality materials and workmanship.

We absolutely love our kitchen - thank you to Maria and the Ashley Ann team!

5. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

Hi Emily

We're glad to hear you had such a positive experience with our Edinburgh showroom and are so pleased with your finished kitchen. Thank you for taking the time to leave a lovely review.

Bewertet mit 5 von 5 Sternen

Great quality and design

On our first visit to Ashley Ann in Aberdeen Joanne promised to give us a kitchen we would love.

She listened to what we wanted and presented her design. We made some changes with appliances along the way and she redesigned to accommodate this and was on hand to help with all aspects of our kitchen.
Our fitter, Harry and his team were great, very professional and never forgot that they were working in someone’s home. We had a small issue with our worktops and Joanne and Harry got the company to come back and fix the problem very quickly.
Great quality kitchen and manufactured in Scotland which also helped us make our decision to have an Ashley Ann kitchen.

Going back to the beginning, Joanne delivered on her promise, we absolutely love our kitchen and would recommend Ashley Ann to anyone.

15. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

Hi David

Thank you for trusting Ashley Ann Aberdeen with your kitchen renovation. You were in safe hands with Joanne. We hope you enjoy for many years to come.

Bewertet mit 5 von 5 Sternen

ur experience with Ashley Ann kitchens…

Our experience with Ashley Ann kitchens in Inverness was just the best.
Everyone we spoke to were so lovely and helpful.
The person we were dealing with was Brodie, he is such an amazing young man and could not do enough for us. Nothing was ever a bother for him.
We are delighted with the quality of our new kitchen, we would highly recommend Ashley Anne kitchens Inverness.
David&Mona

23. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

Hi David and Murdina

Thank you for taking the time to leave us a wonderful review we're happy to hear Brodie was such a great help.

Bewertet mit 5 von 5 Sternen

Top quality service from start to finish

From the minute we walked into the showroom and were introduced to Jill, we have been delighted with the quality of service and product. Communication throughout was first class, the advice and suggestions were well thought through and spot on the the installation team suggested by Ashley Ann were brilliant.

21. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

Hi David

We are delighted to hear that Jills expertise was so valuable to you. We appreciate the lovely review.

Bewertet mit 5 von 5 Sternen

Ashley Ann proved the perfect partner…

Ashley Ann proved the perfect partner for our kitchen redesign.
Our designer Scott impressed us with his advice and creative solutions to maximising the amount of storage space and work top area. His addition of a peninsula workstation to the plan solved a long-standing issue with the kitchen.
Installation was straightforward and of a very high standard, the fitters solving any issues that arose quickly and without fuss.
The units and worktops are of very high quality, and the overall finish was to a very high standard.
We can't recommend Ashley Ann highly enough for anyone considering a large scale redesign of their kitchen.

15. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

Hi Craig

We are thrilled to hear that Scott's expertise contributed to the success of your kitchen design project. Thank you for taking the time to leave such a great review.

Bewertet mit 5 von 5 Sternen

What a great team Ashley Ann at North…

What a great team Ashley Ann at North Berwick are to work with. The whole process from the initial meeting with Sophie to discuss my ensuite design, to the designing of it and the installation was dealt with in a friendly, professional. Excellent communication throughout. Colin Law's installation team were a pleasure to have working in my house. Their attention to detail is second to none, nothing was a bother. Delighted with my new ensuite. Can highly recommend Ashley Ann North Berwick and Colin Law FM services.

21. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

We appreciate your lovely review and are delighted to hear that you had a wonderful experience.

Bewertet mit 5 von 5 Sternen

Highly Recommend

Highly Recommend. Was recommended ashley ann by a family friend and I am so glad we did. Gavin went above and beyond to design and provide our dream kitchen. We gave him our budget and he kept it within that and nothing was ever too much. We had some minor issues with appliances and they were fixed instantly no hassles. If you are wanting a high quality kitchen I would definitely recommend Ashley Ann.

15. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

Thank you very much for your wonderful review Kirsty.
We’re glad you’ve had such a great experience.

Bewertet mit 5 von 5 Sternen

Delighted with our new Ashley Ann kitchen

After a period of over thirty years we finally decided it was time to replace our old pine kitchen. Visits to a range of kitchen suppliers over several months followed and we eventually decided on Ashley Ann. We were impressed not only by the high quality of workmanship and the wide range of units, worktops and appliances on display, but also the help and guidance offered by staff. We particularly thank Peyton for her professional advice in design and planning, and John for expertly and carefully installing the units and providing additional advice. We are absolutely delighted with our new kitchen and would highly recommend Ashley Ann.

27. März 2023
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Antwort von Ashley Ann

Hi David

We're so happy you chose us to carry out your home renovation. Thanks for the lovely review that means a lot.

Bewertet mit 5 von 5 Sternen

High quality kitchen and service - Stirling

We have recently had an Ashley Ann kitchen fitted which we are absolutely delighted with! We were recommended Ashley Ann by our architect and when we visited the Stirling showroom we were impressed with the quality of their products. We also liked that Ashley Ann is a family run, Scotland based company with much of the manufacturing undertaken in Wick. Carrie Ann’s design was brilliant and she gave very attentive customer service. The fitters Jonny (and his team) were fantastic to work with, and showed great attention to detail. Would highly recommend Ashley Ann if you are looking to get a new kitchen!

5. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Ashley Ann

We are delighted your architect put you in touch with us. Enjoy your new kitchen.

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