Terrible customer service.
Terrible customer service.
Wanted to know a couple of simple questions about tatami matts regarding border materials (cotton or polycotton).
No consideration for my interest in the product or any type of customer service shown. I asked three times and kept getting one liners back 'we don't ship to UK due to brexit'. Obviously they are quite sore about it making the point over and over, even though I wanted to ship to Paris. Terrible service and business sense, guess they don't want my custom!
