A birthday gift (tote bag) was sent…
A birthday gift (tote bag) was sent back after speaking to Olivia, letting her know it was not wanted and a refund would be preferable. Olivia came back via email and couldn't do enough to solve the problem. We agreed to send the item back to the supplied address. Evri was the chosen courier. As soon as the tracking was sent to Oliver to confirm shipment, i had a reply saying they were going to process the refund straight away. It takes a few days to appear in your bank, I have no doubt that this will take place. So I can only give a five star for this company.








