ARC Consultants Ltd Bewertungen 

161
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Alaur was amazing to work with for the Level 3 survey carried out on the property. He was able to fit us in sooner than expected and called me right after the survey to talk through the main findings... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I am extremely satisfied with the service provided. The communication was impeccable; I was informed of every process as it happened. I was given an oral summary of the visit and a very thorough repor... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We were really happy with the Level 3 survey carried out by Alaur. One of the most important things for us was having a report that we could actually understand, without lots of technical wor... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We cannot recommend Alaur and his company enough for your surveying needs. He was efficient, prompt and the best thing was he was in contact with us throughout the process. Usually we’ve heard that su... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geprüfter Sachverständiger
  2. Bauberatung
  3. Baugutachter
  4. Bausachverständiger

Vom Unternehmen geschrieben

ARC is a niche and independent practice of Chartered Building Professionals based in Leicester providing property advice to clients across Leicester, Wigston, Oadby, Blaby, Lutterworth, Market Harborough, Loughborough, Leicestershire villages and surrounding areas such as but not limited to - Northamptonshire, Coventry, Rugby, South Nottinghamshire. Our local knowledge means we understand common issues in properties across the area; from 1930s semis to modern developments. Independent & honest advice, and we are not a volume-driven surveying firm. That means - No pressure to upgrade unnecessarily. No generic reports. No call centres. Just straight forward, professional advice focused on helping you make the right decision. Our reputation is built on being dependable and providing transparent advice from our team who have over 25 years’ experience leading to a broad knowledge base of domestic dwellings. Our surveyors are experienced in compiling reports, defects assessments, assessing subsidence related damages etc. Our proactive approach is based on being forward thinking and devising innovative strategies, ensuring we deliver success for every client. ARC’s clients include, but not limited to, local authorities, private individuals, companies, insurers and adjusters. Homebuyer Surveys & Building Surveys When purchasing a new home, there are three types of surveys available on the market. ARC Consultants Ltd provides all levels of RICS HomeBuyer Surveys in Leicester, across Leicestershire and surrounding areas with quick turnaround and clear, thorough reports. clear advice, fast reports and no upselling. Subject to the level of report, we will provide you with a detailed, easy-to-understand HomeBuyer Report within 24–48 hours, plus a same-day call with your surveyor so you know exactly what you’re buying. Level 1 Homebuyer Survey Report (Formerly Condition Report) Level 2 Homebuyer Survey Report Level 3 Homebuyer Full Building Survey Report Why buyers choose ARC Consultants ✔ Reports delivered in 24–48 hours ✔ Same-day verbal summary after inspection ✔ Speak directly to your qualified surveyor ✔ No upselling or unnecessary recommendations ✔ Clear, jargon-free reports you can actually understand ✔ Post report support with a video call service FAQ - How long does a HomeBuyer survey take? Reports are typically delivered within 24–48 hours of inspection. Can I speak to the surveyor? Yes — we provide a same-day verbal summary and are happy to discuss the report. Do I need a Level 2 or Level 3 survey? We’ll advise you honestly based on the property, even if that means recommending a cheaper option. Insurance Claims At ARC we have many years working within the insurance industry and, as consultants, directly for insurers. This has led to us being experienced in understanding the processes involved in dealing with insurance reinstatements for all major perils including subsidence, fire, flood and escape of water. Contrary to popular beliefs, insurers are there to help affected homeowners with empathy, providing indemnity appropriately to the level of cover under the policy. Insurers will often utilise experienced and knowledgeable suppliers in order to reach that objective. Unfortunately, sometimes due to exceptional circumstances and/or differing opinions, further support could be required. The policyholder is often allowed to instruct an independent building surveyor to act on their behalf to provide the necessary support and oversight of the reinstatements. Under the terms of the home policy, the fees (often worded as “professional fees”) forming part of the claim. At ARC, we differ from claims assessors, who will want to involve their own suppliers which can then lead to protracted discussions and the associated unnecessary delays. We fully understand the challenges that can be faced for both the homeowner and the insurer, and in acknowledgement, we would only work alongside the insurer and their appointed suppliers, ensuring both parties are fully supported throughout the period of reinstatement. We find working with the appointed adjuster, their preferred surveyor and/or their approved panel contractor often provides the most optimum route. Subsidence can take place when the ground beneath your property’s foundation moves down, leading to the structure to move. Have you noticed tapering cracks diagonal in appearance? Have they appeared suddenly whether internally or externally? If you are unsure or suspect your property is suffering from subsidence, the cause of the damage will need to be identified and a report provided. Should subsidence be confirmed, this report can then be forwarded to your insurers for their further review, with a view to accepting a valid claim, subject to an applicable excess. The cost of the report would usually form part of the claim. Your insurers can then take the lead who will appoint various specialists (adjusters, site investigation team, mitigation team etc) who will manage the claim ensuring your property is made safe from continuous movement, along with the appropriate repairs. We have over 25 years experience dealing with properties suffering from subsidence, we therefore have the knowledge to guide you on the process.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

161 Bewertungen

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4,9

Alle Bewertungen

(161)

128 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Exceptional Service

From the very first phone call to obtain a quote through to receiving my Homebuyer Report, the entire experience was seamless and genuinely impressive. The level of professionalism and care throughout stood out immediately. Communication was excellent at every stage, I was consistently kept informed, with clear updates that made the whole process feel transparent and well-managed.

The report itself was incredibly detailed, but also presented in a way that was clear, structured, and easy to understand; something that is often overlooked but makes a significant difference.

ARC Consultations came highly recommended, and having now experienced their service first-hand, I can confidently say that the reputation is fully deserved. Efficient, professional, and reassuring from start to finish, I wouldn’t hesitate to recommend them myself.

A genuinely first-class service and one very happy customer.

15. April 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you for taking the time to leave your really kind words, it is really appreciated

We're glad that you were happy with our service, and thank you for your recommendations

We wish you all the best

Bewertet mit 5 von 5 Sternen

Alaur was prompt in his responses

Alaur was prompt in his responses, easy to get hold of and easy to talk to. His survey was thorough, even my estate agent was happy to have met him

8. April 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you very much for your kind words, we really appreciate it

We wish you all the best going forward

Bewertet mit 5 von 5 Sternen

We would highly recommend ARC…

We would highly recommend ARC Consultants. Alaur was quick to respond to all of our questions and happy to help with everything - he was informative, thorough and friendly! The whole process was incredibly quick and efficient and we would highly recommend to anyone needing this service!

15. April 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you for taking the time to leave your review with your really kind words, we really appreciate it

We're glad you were happy with the service, and appreciate your recommendation

We wish you all the best

Bewertet mit 5 von 5 Sternen

Friendly, professional and amazing attention to detail

ARC Consultants were fantastic from the first phone call. Alaur is friendly, easy to talk to and really cares about his work. The price quoted for our Level 2 Homebuyers survey was really reasonable, and Alaur's manner instantly put us at ease as we knew we were in good hands.
We were able to raise any things we were particularly worried about and stay in touch with Alaur throughout.
What we did not expect was just how fantastic the survey was. The attention to detail was incredible, and Alaur spent a long time on the phone talking us through each item on the report, answering questions and giving us insight that we just could not have got elsewhere.
I would recommend Alaur to anyone and everyone looking for a home buying survey. Thank you so much!

27. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for your review, we really appreciate it.

Thank you again for trusting us with your survey and for the recommendation, it honestly means a lot. Wishing you all the very best in your new home.

Bewertet mit 4 von 5 Sternen

Good clear communication during the…

Good clear communication during the whole process with advise and tips once I move in.

3. April 2026
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Antwort von ARC Consultants Ltd

Thank you for taking the time to leave a review, we really appreciate you taking the time to write it.

We're glad you found the communication, advice and tips helpful, and if there’s ever anything more we could do to make the experience even better in future, we're always open to feedback.

Thanks again, and all the best with your new home

Bewertet mit 5 von 5 Sternen

Excellent Surveyor

The process of finding a surveyor to undertake our homebuyers survey was overwhelming! Luckily we came across Alaur at ARC Consultants Ltd. Alaur's communication from the start was excellent. The survey was carried promptly and we received an immediate call following the survey with immediate feedback. The full report followed promptly within days. We highly recommend Alaur.

31. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you very much for leaving this review, and your kind words. We really appreciate you taking the time to leave your review.

It was pleasure working for you, and we wish you all the best

Bewertet mit 5 von 5 Sternen

Alaur was incredibly helpful

Alaur was incredibly helpful, knowledgeable, and supportive throughout every step of the process. If I am honest, he was even more helpful than my solicitor. I truly appreciated his guidance and would highly recommend him.

2. April 2026
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Antwort von ARC Consultants Ltd

Thank you very much for your kind words. We aim to be as supportive as possible, so we're glad that came through on our approach

We wish you all the best

Bewertet mit 5 von 5 Sternen

Outstanding RICS Level 2 Survey Experience

I'd highly recommend Alaur. We instructed him for a RICS Level 2 Survey, and from start to finish he was fantastic to work with.

Extremely professional, organised, and responsive. He managed to carry out the survey earlier than scheduled, which was a great surprise.

His knowledge and attention to detail really stand out. The report itself was comprehensive and covered everything (and more). It’s clear he has many years of experience and genuinely takes pride in his work.

Communication was excellent throughout, via email, telephone, and a video call, where Alaur really took the time to walk me through everything in detail without rushing, which I really appreciated.

What made the biggest difference though, was how friendly and approachable Alaur was. He made it easy to ask candid questions and gave honest, knowledgeable advice without hesitation.

Overall, a brilliant service and absolutely worth the price!

25. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you very much for leaving your review! We really appreciate you taking the time to do this and we're really glad you were happy with our overall service.

It was a pleasure working with you and thanks again for the recommendation, it means a lot. If you ever need anything in the future, we're always here to help.

Bewertet mit 5 von 5 Sternen

Excellent job

Excellent job. Very responsive. Clear communications throughout process. Very professional. They were referred by a relative to us and we would recommend them too. Very pleased indeed.

23. März 2026
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Antwort von ARC Consultants Ltd

Many thanks for taking the time to leave your review, we really appreciate it.

We wish you all the best with the move

Bewertet mit 5 von 5 Sternen

⭐️⭐️⭐️⭐️⭐️

Alaur was brilliant from start to finish. He carried out our homebuyer survey quickly, professionally, and explained everything clearly. The report was thorough and really helped us feel confident with our purchase. Highly recommended!⭐️⭐️⭐️⭐️⭐️
Thank you again Alaur!!!

18. März 2026
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Antwort von ARC Consultants Ltd

Thanks so much for taking the time to leave your review.

We're really glad you were happy with us and really appreciate your kind words, thank you again

We're always here if you ever need anything! 🙌

Bewertet mit 5 von 5 Sternen

Would recommend

Alaur has been extremely helpful, the homebuyer report was thorough and clear. He explained everything clearly and has been prompt with all communication. Would definitely recommend.

10. März 2026
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Antwort von ARC Consultants Ltd

Thanks so much for the review, we're really glad you are happy with the report and it was no problem at all talking everything through with you.

Really appreciate the recommendation, and if you ever need anything else, just give us a shout

Bewertet mit 5 von 5 Sternen

Fantastic service from start to finish…

Fantastic service from start to finish with Arc consultants. Alaur was a breath of fresh air, delivered on everything he said he would and even sooner than the agreed timescales. He was on hand to discuss and explain feedback from our homebuyers survey and was clear and honest at all times. The survey itself felt very thorough and comprehensive with clear descriptions and photographs of the property that clearly evidenced his report. The price we paid for the survey was also very competitive. I'd recommend Arc to anyone!

14. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for taking the time to leave this review.

We're really happy to hear you had a positive experience and it means a lot to know that everything felt transparent.

We really appreciate the recommendation too and if you ever need anything in the future, we're always here to help.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Easy to book, pay for and arrange a date.

The surveyor complete the survey on time and was very efficient. Report issued within 48 hours.

Really great service

10. März 2026
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Antwort von ARC Consultants Ltd

Thank you so much for the great review, we're really happy with the overall service.

Really appreciate you taking the time to share your experience, and we're always here if you need anything in the future

Bewertet mit 5 von 5 Sternen

Our experience with ARC was brilliant

Our experience with ARC was brilliant. Alaur was very officiant with getting our level 2 survey booked in. We received our survey results promptly and in detail.
Would definitely recommend ARC to my friends & family.
Thankyou Alaur

2. März 2026
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Antwort von ARC Consultants Ltd

Thank you so much for the review

We're really glad to hear everything went smoothly for you and you found the report clear and detailed.

We really appreciate your recommendation, it means a lot. Thank you again, and we're always here if you need anything in the future.

Bewertet mit 5 von 5 Sternen

Alaur was very professional

Alaur was very professional, and quick to respond in his replies. He was very transparent prior to instructing him advising me to research services and other quotes to compare against his services. He was very organised and fast in liaison with the vendor to complete survey. And produced an extensive report and spent quality time via phone talking me through it and best options, of how to action the changes needed. Also offering any further counsel if need to go through any of it again via teams call. Absolutely great service and very approachable. Thank you

6. März 2026
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Antwort von ARC Consultants Ltd

Thank you so much for your kind words.

We really appreciate you taking the time to leave the review, and we’re glad the process felt supportive from the start. We always want people to feel confident and never pressured.

We're pleased the report and follow‑up call helped you understand the findings, and of course, we're always happy to chat again on the phone or via video if you ever want to go over anything in further detail.

Thanks again, it was a pleasure working with you.

Bewertet mit 5 von 5 Sternen

Excellent Service

Alaur was very helpful and efficient. Communication was first class and the price was very competitive. I found ARC through a comparison site and Alaur was the least pushy, independent and local all of which helped sway my decision. I have no hesitation in recommending ARC for a highly professional service.

4. März 2026
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Antwort von ARC Consultants Ltd

Thank you so much for your review, we're really happy to hear you found the service helpful an to your satisfaction.

We know how "spammy' the whole process can get when speaking to various surveyors, our objective is your comfort, so we really appreciate you choosing us.

Thanks again for the recommendation. It means a lot, and we're always here if you need anything in the future.

Bewertet mit 5 von 5 Sternen

Highly recommended

Cannot recommend enough, extremely helpful and friendly . Very knowledgeable and does what he says he’s going to do and promptly.
Thank you

3. März 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you for your kind review.

We're glad we could help you and wish you all the best

Bewertet mit 5 von 5 Sternen

Alaur helped us with our level 2survey…

Alaur helped us with our level 2survey and we are very grateful to him for his services. He was very professional and arranged everything very quickly. Also gave us feedback immediately after the visit and sent a very detailed report the next day. He is fab xx thank you

24. Februar 2026
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Antwort von ARC Consultants Ltd

Thank you so much for the review, we're really glad I could help with you and that everything felt straightforward for you. It was no trouble at all getting things arranged, and we're happy the follow up call was helpful.

You were a pleasure to work with, thank you again for your kind words. Really appreciate it.

Bewertet mit 5 von 5 Sternen

Look no further, you've found your surveyor!

If, like me, you have come to Trustpilot to check you've picked the right surveying company, look no further.

Firstly, ARC were the ONLY company who didn't incessantly hound my phone trying to get me to sign up. Massive GREEN flag. I got a wonderful email from Alaur, explaining what he does, what I'd receive and what the cost would be. What he did not make clear was just how far above and beyond he would go.

Alaur spent well over an hour just explaining to me what things meant in a Level 2 survey request. His confidence and evident knowledge set us at such ease, that we knew wherever we purchased - we would be hiring him. We spoke about the house we'd initially looked to buy, with his advice in part the reason we did not got ahead. This was BEFORE we'd instructed him, or paid a penny. Alaur seemed to just respond to our lack-of-knowledge with support like a Father. He identified red flags before we even got to instructing a solicitor and likely saved us hundreds if not thousands of pounds with no guarantee of a contract with us. He simply gave advice.

The house we have gone with, which is a beautiful place in South Derbyshire, was out of his catchment. However, he very kindly agreed to visit and complete the survey and charged us only a minimal contribution to his fuel. We received a phone call immediately afterwards with the "green light", he spoke through what he'd found and what his professional assessment was. Within 24 hours, we had the full report. It was detailed to an incredible level, highlighting in a traffic light system issues needing prompt attention to areas which had been assessed, and were of no concern. There was ongoing advice about house maintenance and care which we did not expect and will be utterly invaluable.

The support did not stop there. Alaur read and re-drafted various correspondence between us and the vendor to highlight areas which needed re-negotiation. He checked in to see how things were, and offered follow up videocalls if we had questions about the report in the future. See what I mean? OVER and ABOVE.

We are first time buyers, in a world entirely alien to us. Alaur made this part of the journey easy, smooth and understandable without making us feel like we were being stupid for asking millions of questions. He has been an incredible support and guide and we truly hope that this review gives you the confidence to reach out to him. If we ever move again, or hear of people moving in/around Leicestershire, we will be directing them to Alaur with every confidence they will receive the dedication we have. All at an exceptionally reasonable price for all that we received.

Thankyou Alaur. You have been phenomenal.

16. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for taking the time to write such an amazing review, it genuinely means a lot.

We're really happy of supporting you through the process, especially when buying first time; we know how overwhelming things can feel at the start, so we do always try to make sure everything is clear, honest, and never rushed. We're really pleased the early advice helped you avoid a potentially difficult first purchase, and that the survey on your new home gave you the confidence to move forward.

It was no trouble at all travelling out of area or spending the time explaining things in detail, we just want you to feel informed and supported every step of the way.

Thank you again for your trust, your kindness, and your incredibly generous words. It’s been a pleasure helping you, and if you ever need anything in the future, whether it’s questions, advice, or support with another move, we're always here.

Bewertet mit 5 von 5 Sternen

Incredibly impressed with the service I…

Incredibly impressed with the service I have received by Alaur. He was incredibly quick in terms of all aspects of the process and concluded a very thorough home report taking the time to explain in detail the areas of concern he had over the phone. I would absolutely recommend Aluar to friends and family. He was very courteous and also very fairly priced. I am indeed a happy customer.

19. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for the review

We're really glad to hear you were impressed with the service and that the whole process felt straightforward. It was no problem at all taking the time to talk through the areas of concern, we always want you to feel fully informed and confident before moving forward.

We really appreciate your recommendation and if you ever need anything else in the future, we're always here to help.

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