appwrite.io Bewertungen 4

Appwrite deserves one star — pure bait-and-switch. They slapped "projects will never be paused" on their pricing page (while Supabase was already pausing inactive projects after 7 days), then quietly remove that label and started pausing projects themselves. Again now they're moving to bill free-tier users on April 30th, 2026? Absolute scam.

Appwrite has truly been a blast to use! They make hosting backend and working with the backend really good, quick, and fast. With an easy-to-use UI. The only issue I have is with Auth, I feel like it should be documented better, as many actions that you do that need database+auth are a bit buggy. Other than that, its been a blast to use

Hello,

On November 4, 2025, my card was charged $25 by Appwrite (appwrite.io) for a Pro plan I did not knowingly subscribe to and have not used for about a year.

Your support team claims that:
– I “signed up for the Pro plan back in December 2024 using credits”;
– My credits “ran out in February” and invoices have been generated since;
– I allegedly received “over 150 emails of failed payments” and “failed to downgrade” my subscription.

I strongly dispute this:
– I did not intentionally upgrade to a paid Pro plan or consent to recurring card charges after my credits expired.
– I have not actively used your service for roughly a year and did not expect any paid subscription to be running in the background.
– If any notice emails were sent, they were not clearly marked as urgent billing/collection notices and did not reasonably inform me that you would keep trying to charge my card after so long.
– In the current interface, I am not able to remove my card details from your system, which is unacceptable from both a user rights and a data protection perspective.

You are now refusing a refund based on an internal refund policy that:
– does not change the fact that I did not knowingly agree to a long-term paid subscription;
– is applied retroactively after a year of inactivity;
– is being used to justify keeping money for a service I am not using and did not intend to pay for.

I am requesting the following:

A full refund of the $25 charged on November 4, 2025.

Immediate cancellation of any current and future Pro or paid plan on my account.

Removal of my stored card details from your system, with written confirmation.

If this issue is not resolved promptly, I will have to dispute this transaction with my bank/card issuer as an unauthorized or non-transparent recurring charge and will provide this correspondence as evidence.

I expect a clear response and resolution within a reasonable time frame.

Appwrite, the free, open-source, self-hosted firebase alternative, a dream just a docker command away. It is an amazing software to use, the only issue I have with it is the fact that their sdks are bit more complicated to use then firebase's. In rest, amazing product that should be used as a default back-end by everyone. A literal One-stop-shop for everything you might need. If you need more, just run some functions :)