Animehood Bewertungen 

224
•
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Exceptional service ! I ordered my sons Halloween costume, Tanjiro from demon slayer, the quality is brilliant, 100% cotton & very think. It was delivered the next day, I was kept up to date with all... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I have ordered here two times and it is a very good shop to buy from, good pricing on the ichiban kuji figures and the shipping is really fast too. my only slight problem is that I had a discount code... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Item was good went back to buy something else but the discount code in my box didn't even work and there was two of them that both had the same code

Bewertet mit 5 von 5 Sternen

My address didn't fully auto fill when I placed a last minute order for my little sister's birthday so royal mail could not deliver the item and sent it back. I was very worried it wouldn't arrive in... Mehr ansehen

Unternehmensdetails

  1. Anime-Club
  2. auch in
  3. Figurenladen
  4. Geschäft für Modeaccessoires
  5. Geschäft für Streetwear
  6. Sammlergeschäft
  7. Taschengeschäft

Vom Unternehmen geschrieben

Animehood is a UK anime merchandise platform. Animehood supplies innovative, official merchandise for all the biggest and best names in Japanese anime. Focusing on bringing the latest and vintage anime merchandise into the UK. Working with brands such as Bandai, Hashbro, Megahouse, Good Smile, Bioworld. Kotobbukiya and many more. The Anime Maiden Merchandise section is made up of a network of multiple anime custom design teams across the globe, focusing creating fan art merchandises for fans in the UK and rest of the world. Our vision is to bring Japanese anime into the general market and local communities within the UK. We despatch all our products directly from our headquarters in Glasgow and aim to get our products to our anime fans within 24hrs-48hrs.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

224 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(224)

19 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great products, fantastic service!

My son wanted a tshirt for his birthday that he could originally only find from the US. I found a similar one he liked on here, for a great price with no risk of added customs charges on top. It was delivered incredibly quickly as well, with a couple of bonus postcards which he’ll love. Highly recommended!

22. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

At last a great anime retailer! Exceptional customer care.

I hunted and hunted for a reliable anime merchandise site in the UK and Animehood exceeded my expectations. Their customer service is almost instant they respond so quickly and they use RM 24hr delivery. When RM didn't deliver in the time frame they'd give me, Animehood's Tony promptly investigated and let me know exactly when I could expect it. When the hoodie was too small and I needed to return it, they were again super efficient in processing my return and sending me the next size up. They truly do have amazing customer care and I will certainly buy from them again. :)

20. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fast delivery

Fast delivery, item exactly as ordered, perfect fot

13. Mai 2023
Animehood-Logo

Antwort von Animehood

Thank you for the review. Feel free to shop with us again. Take care.

Same day dispatch (Mon-Fri). Royal Mail Tracked 24hr delivery.

Bewertet mit 5 von 5 Sternen

i had ordered a gift and emailed about…

i had ordered a gift and emailed about the delivery date as it was a gift. they were extremely helpful and provided me with all the information i needed in a very timely manner. i will definitely be ordering again

5. Mai 2023
Animehood-Logo

Antwort von Animehood

Thank you for the review. Feel free to shop with us again. Take care.

Same day dispatch (Mon-Fri). Royal Mail Tracked 24hr delivery.

Bewertet mit 5 von 5 Sternen

Excellence product

Excellence product, Daughter loves it. And fast delivery.

1. Mai 2023
Animehood-Logo

Antwort von Animehood

Thank you for the review. Great to hear that your daughter loves it. Feel free to shop with us again. Take care.

Same day dispatch (Mon-Fri). Royal Mail Tracked 24hr delivery.

Bewertet mit 5 von 5 Sternen

Great company

My daughter loves her new hoodie, great prices and received it within a couple of days!
Although wish the sizes were bigger as she prefers them to have lots of room. Overall highly recommend!!

24. April 2023
Animehood-Logo

Antwort von Animehood

Thank you for the review. Great to hear that your daughter loves it. All our size charts should be uploaded on the listing. Feel free to shop with us again. Take care.

Same day dispatch (Mon-Fri). Royal Mail Tracked 24hr delivery.

Bewertet mit 1 von 5 Sternen

Ordered item out of stock

Following my order I was contacted and advised that the item is out of stock. I was asked if I would like something else or a refund. I have asked for a refund and have still not received this.

The item I ordered and was informed is out of stock is still showing as available to buy now on the website.

Edit: This item was showing as still in stock when you were advising me that it is not in stock. Please don't act like it has just come back in stock.

Edit: This was not a system error. I have an email where you advised you forgot to update the system to show it was out of stock. When I sent an email responding to you asking for a refund you ignored me until I wrote a review. Then asked me to take the review down which you said is not reflective of the service because you forgot to respond to me and that's not the companies fault. This is reflective of the service I received and offering someone a free t-shirt that I don't want does not replace what actually happened here. I don't want free things. I just wanted to leave an honest review so other people know to be cautious. I did not expect to feel pressured to take a true review down. I wonder if this is why you have all good shiny reviews as you offer all the bad reviews free t-shirts.

Ultimately, you failed to update your site. You continued to have it showing as available throughout and this has never shown as out of stock. You failed to respond to an email. You attempted to pressure and bribe me to take a true review down. I ended up buying this item from Zavvi.com where I had fantastic service.

23. April 2023
Animehood-Logo

Antwort von Animehood

Dear Customer. Sorry for the delay. Your refund has been issued. You should receive your funds shortly. Confirmation of refund has been sent. There might be delays over the bank holiday weekend. Once again. Full Apologies for the delay. If you have any issues, feel free to contact us anytime.

You have received your refund. We have apologised for the matter. And offered a free t-shirt to compensate your bad experience. Despite you haven't bought anything from us. Our staff member has also sent you an email, and apologised for the delay.

We dispatch all orders via Royal Mail Tracked 24hrs. Same day dispatch (Mon-Fri).

Bewertet mit 5 von 5 Sternen

Fantastic online find!!

Super fast delivery , excellent prices and quality. My daughter is going to be over the moon with her birthday presents. Had an extra gift added too. Will definitely shop here again!

19. April 2023
Animehood-Logo

Antwort von Animehood

Thank you for the review. Hope she had a great birthday. All the best.

Same day dispatch (Mon-Fri). Royal Mail Tracked 24hr delivery.

Bewertet mit 5 von 5 Sternen

Figure is beautifully designed

Figure is beautifully designed. Packaging was super secure and easy to unbox. Delivery and service was absolutely amazing. Will definitely be getting all my collectables from here!

17. April 2023
Animehood-Logo

Antwort von Animehood

Thank you for the review. We will continue to package all our products very carefully. Feel free to shop with us again.

Same day dispatch (Mon-Fri). Royal Mail Tracked 24hr delivery.

Bewertet mit 5 von 5 Sternen

Excellent

Excellent. Will come back for more.

15. April 2023
Animehood-Logo

Antwort von Animehood

Thank you for the review. Feel free to shop with us again. Take care.

Same day dispatch (Mon-Fri). Royal Mail Tracked 24hr delivery.

Bewertet mit 5 von 5 Sternen

Quick Delivery

Quick Delivery. Happy with my purchase :)

13. April 2023
Animehood-Logo

Antwort von Animehood

Thank you for the review. We are glad that you are happy with the purchase. Feel free to shop with us again. Take care.

Same day dispatch (Mon-Fri). Royal Mail Tracked 24hr delivery.

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