Analogue Wonderland Bewertungen 

6.943
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Superb customer service, particularly on a recent order where both Tom and Hakeem really went over and above to help. Really competitive prices on a wide range of film and easily ordered online or via... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Efficient and prompt service, no problems whatsoever. My films were processed with no issues other than perhaps being a little over developed, the negs are a tad dense - but I am being a bit "picky".... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Wonderful experience ordering with Analogue Wonderland. I just moved to the UK from the U.S. and couldn’t find a film lab or a brick-and-mortar shop that sells 120 film in my smaller area. I disco... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had an issue with shipping where there was a real risk that Royal Mail lost / couldn’t get me my order in time for a trip - customer services were super helpful and understanding - the advisor p... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fotoservice
  2. auch in
  3. Fotolabor
  4. Fotoladen

Vom Unternehmen geschrieben

Started by Paul and Mary in 2018, Analogue Wonderland has grown to be a leading online retailer and photo lab for photographic film: we exist to make film photography fun and accessible for everyone! We stock over 200 different films, so there's always lots for analogue photographers to explore, and we support the small independent film manufacturers who are working hard for the future of the industry. We are still a small family-run business, operating from our Buckinghamshire base, so your feedback and reviews are invaluable to help us understand and improve our service!


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

6943 Bewertungen

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4,8

Alle Bewertungen

(6.943)

860 Bewertungen in den letzten 12 Monaten

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Bewertet mit 2 von 5 Sternen

The processing time was far too slow

The processing time was far too slow. I dropped off 2 rolls of film on 7/9 and while writing this it is the 25/9. 15 "working days" after my film was received. I am aware the lab is currently going through a big overwhelm of orders due to "the summer" however when the website says it should take 12-13 days to develop and upload scans I expect this to be the case as this is already far too slow for a couple rolls of 35mm film? I emailed their help desk and received an automated message saying they've received my message and that I should check FAQ's but nothing else. I'm very disappointed as I have been a customer for some years now and have never had an issue - quite the contrary. I've typically been very pleased with the service. This, however is just not good enough unfortunately. I will be using other companies from now on... Still haven't received scans.

25. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Efficient and prompt service

Efficient and prompt service, no problems whatsoever. My films were processed with no issues other than perhaps being a little over developed, the negs are a tad dense - but I am being a bit "picky". Having said that, they have scanned well. Would I use AW again, then yes with no hesitation.

18. September 2026
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Antwort von Analogue Wonderland

Hi John! No harm at all in some honest feedback! I'll pass this on to our darkroom tech so we can get it perfect for next time! Thanks so much for the lovely review!

Bewertet mit 5 von 5 Sternen

Great film choice

Great film choice
Free delivery over £50

17. September 2026
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Antwort von Analogue Wonderland

Hi Arthur, thanks for leaving a review! We love to give the people what they need, lots and lots of options!

Bewertet mit 5 von 5 Sternen

Summer rush saw the developing time…

Summer rush saw the developing time extended a bit, however I appreciate that Analogue Wonderland stayed in touch with updates and explained why the delay. I will hopefully use this service again for my Lomography exploits! Thank you!

23. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Analogue Wonderland

Hi there, thanks so much for the lovely review! We look forward to receiving that film!

Bewertet mit 5 von 5 Sternen

Good website

Good website. Easy to navigate. Prompt fulfilment of orders and despatch.

11. September 2026
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Antwort von Analogue Wonderland

Thanks for taking the time to leave a review Nic!

We're glad we could provide the service we're proud of!

Bewertet mit 5 von 5 Sternen

Very good service

Very good service. Ordering is very straightforward. I'm fortunate enough to have a film lab near me, so I don't rely on AW's developing service, but when I've used it in the past they have been brilliant, satisfying any additional requests I gave them.

28. August 2026
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Antwort von Analogue Wonderland

That's what we're here for! It's great to support local labs, it all helps to keep film alive, but it's also great to know that we've got your back for anything you might need in the future!

Bewertet mit 5 von 5 Sternen

Service and choice.

Service and choice.
I have received my orders quickly and packed properly.
My first film that I had processed a while ago was fantastic. So I have sent more.
Price, you get the full package or more choices are available, you buy what you want and no more.
Good place to take part in analogue photography.
Prices range to suit everyone.

11. September 2026
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Antwort von Analogue Wonderland

Hi Bryan! Thanks so much for this review - we appreciate it loads!

Bewertet mit 5 von 5 Sternen

Went above and beyond

I had an issue with shipping where there was a real risk that Royal Mail lost / couldn’t get me my order in time for a trip - customer services were super helpful and understanding - the advisor personally made sure what i ordered was packed labelled and re-shipped in time.

Their lab is also excellent - and I’d use it way more it it was a little cheaper <3

Can’t thank Hakeem and team AW enough

17. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Analogue Wonderland

Matthew! Thanks for leaving this review!

We're really glad we were able to get that film out to you before your trip, the last thing we want is for you to be filmless in the perfect photo spot!

Have a great time!

Bewertet mit 5 von 5 Sternen

Very fast turnaround on my processing order

Excellent service from Analogue Wonderland. My 35mm colour negatives were processed quickly and I had them back faster than expected. The results were great and the whole process was easy.

3. September 2026
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Antwort von Analogue Wonderland

Hi Nigel! That's really great news, thanks so much for the review!

Bewertet mit 5 von 5 Sternen

Excellent results from 4 off throwaway…

Excellent results from 4 off throwaway cameras from 2004( when my kids were young). Easy to follow instructions. The price was excellent. It took a bit longer than expected to view the results but after 22 years I wasn't in a rush. Well done.

10. September 2026
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Antwort von Analogue Wonderland

Hi John,

I'm really glad those photos came out well! Expired film can be a bit of a mixed bag but it's great to hear you were happy with your results.

We're really proud to develop and scan our customers most treasured memories. We're always reminded how there's nothing "throwaway" about a good photograph!

Bewertet mit 2 von 5 Sternen

Took over a month to complete an order

Took over a month to complete an order. The excuse was not enough staff at hand to cut the negatives. Putting newer orders first to release scans quicker. This is not an acceptable reason for the delay. I probably won't use the service again.

10. September 2026
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Antwort von Analogue Wonderland

Hi There,
We completely understand it can be frustrating to have to wait a long time for negative return. For us, it makes sense to prioritise getting scans back to people so they can alleviate some of the stress that comes with shooting film and not knowing how your photos came out.

We're working hard to get our turnaround time down, and finding ways to deal with larger quantities of orders later down the line - so we hope we can get that sorted soon!

Thanks for the review and keep your eyes peeled for updates regarding our Lab!

Bewertet mit 5 von 5 Sternen

Fast

Fast, reliable and friendly service that give nice and frequent updates on your order, aswell. I was and still am very pleased with my digital photos and prints, they were everything I had asked for and amazing quality for a real decent price. I will most definitely use again in the future, thank you!

3. September 2026
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Antwort von Analogue Wonderland

Hi Malayna! I'm so glad to hear that, you deserve the best photos!

Bewertet mit 5 von 5 Sternen

Fabulous

Fabulous! Great service

3. September 2026
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Antwort von Analogue Wonderland

That's what we're going for Tracey! Thanks a million for the review!

Bewertet mit 5 von 5 Sternen

Fair price

Fair price, quick delivery and helpful information on the website about the film I am buying.

1. September 2026
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Antwort von Analogue Wonderland

Hi Adam! We're glad the website had everything you needed - if there's ever anything else we can advise on, never hesitate to send us an email! We've got a few lifetimes worth of experience between our team and we're all ready to help you take the best photos you can!

Bewertet mit 5 von 5 Sternen

Good communication

Good communication, used them a few times now & will continue to do so.

2. September 2026
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Antwort von Analogue Wonderland

If your film shop ain't broke don't... buy from amazon? Yeah we'll go with that. Thanks so much for the review John!

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