Amarae Bewertungen 

72
TrustScore 3.5 von 5

3,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Website was very easy to navigate, there was a large range in colours and everything was in stock. Customer service is incredible and all items are very reasonably priced! Thank you

Bewertet mit 5 von 5 Sternen

I’m really happy with these shorts! They look exactly like the pictures, the quality is great, and they are very comfortable to wear. The fit is flattering and they feel really nice on. I’m very pleas... Mehr ansehen

Bewertet mit 5 von 5 Sternen

All aspects of this purchase were superb, from using the website through to delivery! And most importantly, the quality of the hooded coat I bought for my Wife is amazing! A beautiful garment, ready f... Mehr ansehen

Bewertet mit 1 von 5 Sternen

At this moment in time I would not rate this company even the one star above. It is of course easy to navigate buying their products but that is where it ends. The actual quality and sizing is a jok... Mehr ansehen


Kontaktinformationen

3,6

Akzeptabel

TrustScore 3.5 von 5

72 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 84 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,6

Alle Bewertungen

(72)

71 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Pretty much same as everyone else

Pretty much same as everyone else. Checked ‘LuneLondon’ had ok Tristpilot views, ordered 2 pairs of shoes, expensive too so wasn’t suspicious about cheap dodgy items. Arrived too small & cannot contact to return

25. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Rebecca
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 1 von 5 Sternen

Bogus site - I cancelled within 3 min of ordering-…

I cancelled within 3 min of ordering- no acknowledgment or refund. This site is bogus and the cancellation policy is a 5 min window!

24. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Vicki
Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and improving your experience.

Bewertet mit 1 von 5 Sternen

Terrible. Not serious seller.

Terrible. No communication and no replies to questions and the moment I filed a complaint through PayPal the shoes were delivered 2 days later. Shoes size one size too small, too short the shoes quality very poor, smell like a dead animal. They refused to provide return details as shoes too small and of very poor quality.

20. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Katina
Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and improving your experience.

Bewertet mit 1 von 5 Sternen

Do not use this company

So many reviews with the same experience. Ordered a hat from Lune London, fully thinking it was a UK based company. My order dispatched and I could see it was being sent from China. After 2 weeks and the event I ordered it for passing, the hat arrived. It had been completed squashed and was so badly misshaped, that it was unwearable and therefore faulty, mainly because they put it in a bag not a box to send it. After some lengthy research, I discovered Lune London had shut down and it was now Amarae - how suspicious! I contacted Amarae the day after receiving the item and have fought back and forth with them for 2 weeks with them offering partial refunds or 100% credit notes to buy something else (I will never shop here again). After advising them several times that their refund policy is illegal in the UK and contacting my credit card company, I have finally received a full (minus postage) refund. Do not order from this company under any circumstance!!

5. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 1 von 5 Sternen

SCAMMERS THAT SHOULD ROT IN THE DEPTHS…

SCAMMERS THAT SHOULD ROT IN THE DEPTHS OF HELL!!!!

Ordered a floral denim jacket from Lune London (now scammer AMARAE) on 23 July, paid £62.95. When it arrived, the quality was nowhere near what was shown in the listing, cheap material that felt like it would fall apart quickly.

I tried to return it and found lunelondon.co.uk completely down. I emailed the support address on my original order confirmation, supportlunelondon.co.uk, and it bounced back with a domain not found error.

As soon as I requested a chargeback, I got a fraudulent looking email asking about the problem with my order. When I replied, that also bounced back.

Later that same afternoon I discovered they’d already relaunched under a new name, Amarae, at amarae.uk, selling the exact same stock. My husband pointed out this looks like a rug pull, where the business disappears the moment there’s a wave of chargebacks, then resurfaces under a different name to keep going.

Neither lunelondon.co.uk nor its support email work, and it seems very likely this will happen again under yet another name. I haven’t been caught out by something like this in a long time and feel pretty stupid for not checking reviews first.

You are THIEVES AND I WISH NOTHING BUT HELL ON EARTH FOR YOU!!!

17. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 1 von 5 Sternen

I received a bikini that wasn’t…

I received a bikini that wasn’t stitched round the edges so the lining was out and on show. I didn’t realise this was a Chinese import otherwise I would not have purchased. Expensive cheap copy. They do not want to refund even though the item is defective and unwearable. They are unwilling to accept a return. Beware do not buy from this site!!

13. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 1 von 5 Sternen

I bought a T-shirt which was far too…

I bought a T-shirt which was far too tight and not near the size I ordered which was medium.I didn't realise that it was sent from China, fully believing this was a UK based company. Trying to return it was almost impossible and I discovered I would have to send it to an address in Canada and pay for it myself. No guarantee I would see that money again or the refund. It fitted a friend so I was happy to let her have it. The item itself is fine, if a bit overpriced. I can't believe I fell into this trap. I should have checked the reviews first. Don't touch them.

27. Juli 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Trish
Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and improving your experience.

Bewertet mit 1 von 5 Sternen

Absolutely awful company

Absolutely awful company. This company is a scam. The products are not as listed and it's impossible to return items without paying for international shipping. DO NOT BUY!

10. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 1 von 5 Sternen

Do not buy from this company.

Do not buy from this company.
BEWARE - scam
Not U.K. based.
Same company as Lune London which has been dissolved from U.K. Companies House.
Not based in UK - does not deliver products - charges £25-30 for returns.
Cheap Chinese poor quality. Often doesn’t deliver products - I never received mine.

6. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Sharon'Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and improving your experience.

Bewertet mit 1 von 5 Sternen

Scam company, see Lune London…

See other review and see Lune London reviews - Lune London was the same company now operating as Amarae. We bought some trousers, they are nothing like what we thought they would be, went to return them to find Lune London doesn't exist as a website anymore but the exact product is on Amarae and it looks like the same set up. Be aware do NOT order from this company. It's a scam.

4. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Rachel
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 1 von 5 Sternen

Was previously trading as Lune London

Was previously trading as Lune London. Buyer beware. Read Lune London reviews before you purchase from this company. I learnt the hard way. This website appears U.K. company, but it isn’t, it’s a smart façade. You can buy same products much cheaper from other websites.

31. Juli 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Sam
Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and improving your experience.

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