Altur Bewertungen 109

Unfortunately I am one of plenty as I see now who didn’t receive their packages and didn’t get any responce or refund from altur.co.
Ordered 2 bras, never seen them. Got a tracking number that showed absolutely different name, informed the company about this issue and got an idea they even don’t read what customer is writing, got an e-mail again with the same tracking number... First time ever in my life I have such a bad experience with ordering via internet. Now they even stopped answering me. Asked for a package or refund, never heard from them again. DO NOT ORDER ANYTHING FROM ALTUR.CO!
Just a quick update: 2 weeks later didn’t hear from the company or received package.
UPDATE: Received my package on the 16th of January. Better later than never, almost 3 months of waiting. Quality is quite ok.

I ordered two items in august. They only shipped one item. Then they sent me an E-mail that I received the item even though I didn't. It took about a week until it finally arrived and that was in october (almost 3 months of delivery time). The tracking didn't work at the start and then it told me I already received my item. The second item of 40$ I never received. I tried to contact them at least 5 times. First they replied but when it was about the second item I never got a response. I would NOT order from this website ever again! Bye 40$ for an item I never received.

Order never even arrived. Customer services were rude and blunt. Refuse to refund me even though I never received my purchase. £25 I'll never see again!

Sent our package to a different address but with my tracking number. Been waiting one week with ZERO response. DO NOT ORDER FROM THEM.

Altur SUCKS. I ordered three harnesses and a bra from them and the bra was never received and one of the harnesses I actually received was the wrong style. I contacted them FIVE times to try to return the order, get help tracking down the bra, get a refund, etc. given that they claim a money back guarantee on their website, and all they've done is ignore me. Super profesh guys! Seriously, garbage products made out of dental floss and even more garbage customer service.

I made a purchase. waited and waited for delivery. Wrote them an email - no answer.

Finally got an answer on Facebook, they figured out the things I bought were sold out - but they did not inform me about it. After contacting the support on FB, I managed to get my money back, but the whole experience was simply bad.

Looking how their FB and instagram are run I have a feeling this is a fishy company, possibly a scam.

The Harness I ordered is just a really, really cheap elastic band made in China. Defintily not worth the price, I'm really disappointed because the website looked so nice and I thought it would be shipped from the US. Really bad quality.

I was really excited to get this pretty, reasonably priced, embroidered bra when I ordered it. It took a full month for my order to arrive, and upon receiving it the quality is obviously poor and the fit is really awkward. This bra was not nearly cheap enough to justify how cheaply made it clearly is. Might work if your bra size is like a 32B or smaller, but if you want anything bigger than that I would stay away. Would not buy from them again.