Airthings Bewertungen 55

Don't be fooled, this is just another disingenuous company who lie to your face and steal your money to avoid any risk for themselves.

Made a first batch pre order (before 16th April) for the new View Plus, with delivery estimated beginning in June. Just to be clear here I have NO problems with delays, but still expect to be keep informed of such.

August, with no contact whatsoever after an email stating they began shipping units as expected, I contact support to see what's happening, only to be told that there are NO delays, that everything is great, that units are sent first ordered, first received and my pre order will be sent right when they promised me. All the while still they selling pre-orders for the month of August on their website.

So I wait some more, and after some digging find on their FAQ a page stating orders after 16th April (which I had) will begin shipping in September. While at the same time they are now selling pre orders stating SEPTEMBER as the shipping date. Once September rolls around get ready for OCTOBER pre orders everyone (*first ordered, first sent meaning we will ship it within the next 10 years?)

Then to this "first ordered, first received" statement is also highly suspect, because great, that means you can get an average of how many units you process a day, look where an order is in the queue, and like magic tell when to expect that specific order? No? Is that because they have manufacturing capability of 0? Or have they abandoned pre orders and preferring to process business orders? I found online a very reputable Electronics high street store which claim to have the View Plus in stock on the 31st August (and so far they have been 100% accurate on stock dates, because you know, its a simple concept, although I suspect Airthings have perhaps lied to them about delivery also)

How can you trust a product from such a company, who lie lie lie to your face, not willing to even write a simple apology regarding delays, willing to keep lying month after month after month selling pre orders with estimated shipping which they already KNOW they can not keep and a total LIE.

If you already pre ordered, CANCEL!
If you are thinking of pre order. DON'T!

See other reviews, stay away from Airthings as a company, wait for the View Plus to reach stores right on time in 2026(?) and hopefully by then a competitor will have appeared to wipe out this so called "company".

Ok bought air things Corentium Home it worked fine for six mounths. suddenly readings plunged. to under 1.0
avg for my city is 2.5.
I call Walmart for a return they said thirty days maximun so no help from who I paid. 171.70
They refered me to reseller for walmart
27 stores serial number recorderd (thats really the name).
They said due to quality issues they no longer handle the air things,
they refered me to the Manufacturer who is In NORWAY Worst customer service ever . they have asked for the same proof of purchase three times with two to four weeks between e mails my warranty runs out sept 25 2021.
Sam in customer service knows exactly what she is doing trying to run out the clock.
Hours of e mails to her and almost no response.
I bought a home radon test from Accu Star labs the home test was 2.5 the air things still registrars .048
it is non functional they refuse to take back or replace.DO NOT BUY THIS JUNK AND READ ALL THESE REVIEWS THE CUSTOMER SERVICE REALLY IS A JOKE.

OK Update sept 2021 Air Things did finally send a RMA and replacment unit .
So we all know they have the ability to follow their warranty.
Just want to be completely honest here .
I had bought a lab type test and the new Air things unit seems to be recording numbers that fall in line with the Lab numbers.
They now have my defective unit and hope that helps them find any flaws.

I just never wished to write this review, because i want this to work, but it just doesnt. It loses connection without anything telling you and then it just doesnt work. You have to reset it and then you will lose everything. This is the third time, and I’m tired of listening to support telling me to reset again.
On top of all my grief, they still does not support homekit. In 2021.
Don’t buy this product!.

There's a lot of room for improvement. I do not recommend Airthings.

pURCHASE A CORENTIUM HOME FROM WALMART
171.00 UNIT HAS FAILED AFTER 9 MOUNTHS.
LONG TERM AVERAGE IS NOW UNDER .25 IT WAS 5.2 LAST FALL............
SO i CALL CUSTOMER DERVICE 10 DAYS AGO
THEY HAVE DONE NOTHING BUT DELAY AND SO FAR REFUSE TO SEND A R.M.A. # SO I CAN RETURN OR EXCHANGE IT UNDER THE 12 MOUNTH WARRANTY.THEY REFUSE TO FOLLOW THEIR POLICY THAT SAYS CUSTOMER NEEDS PROOF OF PURCHASE , IT SAYS THEY CAN DO A RETURN WITH JUST THE ORDER NUMBER.
i HAVE BEEN WORKING ON THIS FOR NEARLY TWO WEEKS. YET NO RETURN NUMBER .
hIGHLY DISSATISIFED

"The government has measured (2 months) my Radon concentration and it is about 200 Bq/m3.
I bought your Corentium Home Radon detector and got the following short term average measurements (1 day): 215 - 260 -218 - 256 - 259 - seemed normal ... but this morning it was 1882 Bq/m3. This seems to me impossible
So there is something wrong with the detector!?
I explain:
suppose, what was my case, that the detector measures every hour (average) 250 Bq/m3 during 23 hours, then the 24th hour the measurement has to be 39418 Bq/m3 to get a short term average in 1 day of 1882 Bq/m3, what I got this morning

Proof: (23 x 250 Bq/m3 + 39418 Bq/m3) / 24 = 1882 Bq/m3

This is impossible because not realistic AND the upper display limit of the Detector is 9999 Bq/m3!

I contacted the Client Sevice (jennylyn.juanites) , but I got no satisfying answer.

Leo

At my birthday in November I got the Airthings Wave Plus. Now I have been testing it for a couple of month and it has been interesting to monitor the air quality and to be reminded to open the windows to get some fresh air inside. It does what’s promised and it is definitely the most advanced of the different air quality monitors in the market. The only downside is that I don’t get a notification on my smartphone at the moment without opening the app. It requires a hub to keep it syncing without a phone with the app opened. I have put in an order for the hub which I hopefully will receive soon.
The customer service has been easy to get in contact with through the online chat and they have been very helpful answering questions about the device and app.

I have two Airthings Wave Plus which only have bluetooth functinality - meaning you need to manually connect to these every single time to get data.

I received email from Airthings about introduction of a hub, which will enable ease the data access. In this email, there was a discount code. I used the discount code to order a hub and addtional wave plus. I received an order confirmation and money were reserved at my bank account. Suddenly, I could see the status on Airthings.com that my order is cancelled, without any email or phone call to me.

They are clearly not following the laws and seems to not have a professional approach. I should contact the Danish Forbrugerombudsmanden, but on the other hand, Airthings products are overpriced, so I think i am lucky not to have spend more money. Hopefully, they will cancel the reservation of money from my account.

Update:

The money reservation was deleted. However, it was really bad experience and I cannot recommend this company to others.

The product "Wave Plus" is really over-priced and does not work properly. it loses the pairing and when re-paired all your data is lost.

The company do not answer e-mail at all, I have tried for three months without an single answer..

I do not recommend this company to anyone who wants a working product or expects support.

Waste of money. Tested the wave plus for some weeks now. The sync between the app and the wave plus is slow and never up to date.

Haven't been able to get data from the wave plus for the last 24 hours... it is just a fancy useless brick with lights now.

Support are not really listing...

AirThings Wave is a product that is not ready for the market.

It looks good, the instructions are good and the app functions well. For a while, that is. After a few hours, days, weeks or whatever the data transfer from the device to the app stops, data/statistics are lost from restarts and trying to make the darn thing work as advertised. I am using a plain and standard Samsung S7.

Do read the PlayStore ratings for the Airthings App also before considering to buy the Wave unit.

My device is soon going to be returned if not yet another uninstall, reboot, new install, new pairing etc solves the problem.