Works With AiDot Bewertungen 282

TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I purchased all the Enhulk 58V power tools (blower, weedwacker, saw) with two batteries less than 2 years ago. They worked great but one battery failed so I reached out to them. Evidently they don’t e... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

AiDot lights are a game-changer for my Halloween haunt setup. The color range is rich—perfect for eerie purples, toxic greens, and blood-red strobes. I synced them with Alexa and DMX triggers for fl... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Installing my new Smart bulbs was a cinch, but the manual doesn't include pairing two in the same fixture. I used the chat to ask how to do this,but it was after five and the live support was already... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

AiDot has wonderful products, they have been honest and prompt with all promised products and gifts. The water sensors connected easily to my current wall WiFi/Bluetooth device allowing me to place th... Mehr ansehen

Unternehmensdetails

  1. Beleuchtungsgeschäft

Vom Unternehmen geschrieben

AiDot Enhance your home with the latest smart lighting technology. Browse our collection of smart light bulbs today and discover a new way to illuminate your space with style, convenience, and energy efficiency.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

282 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 93 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

The WORST customer service

I purchased all the Enhulk 58V power tools (blower, weedwacker, saw) with two batteries less than 2 years ago. They worked great but one battery failed so I reached out to them. Evidently they don’t even support them anymore. All the reviews are true about their customer service. I will NEVER buy another product from them. Now all the tools are junk because they don’t produce batteries for them anymore.

31. Mai 2026
Bewertung ohne vorherige Einladung
Works With AiDot-Logo

Antwort von Works With AiDot

Hi there,
Thank you for taking your time to leave your honest feedback, and we sincerely apologize for the frustrating trouble caused by your faulty 58V battery and unsatisfactory after-sales communication. We fully understand how upsetting it is when one dead battery renders your entire set of blower, weed trimmer and chainsaw unusable after less than two years of purchase.
We never intend to stop supporting our existing tool users. Our after-sales team keeps spare compatible batteries in stock for this 58V series for replacement service. Kindly message us your original order number via our official support email. Our dedicated agent will check your purchase record immediately and arrange a proper battery solution for you as soon as possible.
We take all customer complaints seriously and will optimize our after-sales notification to avoid similar misunderstandings in the future. Looking forward to your message to fix your issue promptly.
Best regards,
Enhulk Support Team

Bewertet mit 1 von 5 Sternen

The entire system goes haywire with the…

The entire system goes haywire with the smallest change. Not a good product.

19. Mai 2026
Bewertung ohne vorherige Einladung
Works With AiDot-Logo

Antwort von Works With AiDot

Dear Customer,

Thank you for your honest feedback, and we are truly sorry to hear about your experience.

It sounds incredibly frustrating that even small changes cause the system to malfunction. This is certainly not the level of stability we want any of our customers to experience.

We take your feedback seriously and would very much like to investigate what went wrong. Could you please contact us directly at[support team with your order details and a brief description of the changes that triggered the issue? Our technical team will prioritize your case.

We would also like to offer you a full refund or a replacement, whichever you prefer, as our sincere apology.

Your satisfaction is important to us, and we hope to have the chance to make things right.

Best regards,
Customer Service Team

Bewertet mit 1 von 5 Sternen

I have not received the package I…

I have not received the package I purchased a month ago. No reply to the email I sent customer support

2. April 2026
Works With AiDot-Logo

Antwort von Works With AiDot

Dear Customer,

We are truly sorry to hear you haven’t received your order placed a month ago and that your email to our customer support went unanswered—this is absolutely not the experience we want you to have, and we sincerely apologize for the inconvenience and frustration caused.

We will immediately look up your package status, investigate the delivery issue, and get back to you with a full solution as soon as possible.

We take every customer’s order seriously and will resolve this matter for you promptly. Thank you for your patience and allowing us to make this right.

Best regards,
Customer Support Team

Bewertet mit 1 von 5 Sternen

EnHulk is not a good company

EnHulk is not a good company. Bought a weekender last July had a 2 year warranty. I went to charge battery and it would not charge. Been getting ran around for a month now and all we get is the same email worded differently. Was hoping the company would standby there product. All I ask was replace battery or give me a refund. Amazon is my next step since EnHulk don't believev in there self
Or care about customers. Very POOR service.

G

4. Juli 2025
Bewertung ohne vorherige Einladung
Works With AiDot-Logo

Antwort von Works With AiDot

Dear Customer,
Thank you very much for sharing your feedback on Trustpilot. We are deeply sorry to hear about the poor experience you recently encountered with EnHulk. The charging issues and lack of communication regarding after-sales service that you described fall completely short of our standards for customer service, and we sincerely apologise for this.

We place great importance on the trust of every customer and stand fully behind our products. Regarding the battery failing to charge and the subsequent delays in resolution, it is clear that our service procedures failed to effectively resolve the issue, causing you a month of inconvenience and distress – which was certainly not our intention.

To resolve this matter as quickly as possible, we would like to address it immediately. Please provide your order details and contact information via private message or our customer service email. Our after-sales specialist will proactively contact you to prioritise your request for a battery replacement or refund. We will thoroughly investigate the service shortcomings in this case and optimise our internal processes to ensure such situations do not occur again.

We understand your consideration of providing further feedback via the Amazon platform, but we would still like the opportunity to resolve this matter directly for you. If you are willing to give us another chance, we will do our utmost to regain your trust through our actions.
Once again, we sincerely apologise for this unpleasant experience and look forward to your reply so that we may take immediate action.
The EnHulk Customer Service Team

Bewertet mit 5 von 5 Sternen

Installing my new Smart bulbs was a…

Installing my new Smart bulbs was a cinch, but the manual doesn't include pairing two in the same fixture. I used the chat to ask how to do this,but it was after five and the live support was already closed. The next day, there was an answer waiting for me that included the vital missing piece of app information; the + key in the top right corner gave me everything I needed to complete the programming. Thank you Aidot, and the support person who helped with my question.

4. März 2026
Bewertung ohne vorherige Einladung
Works With AiDot-Logo

Antwort von Works With AiDot

So happy to help you

Bewertet mit 5 von 5 Sternen

In the process of trying out 2…

In the process of trying out 2 products. So far they are great!

3. Januar 2026
Works With AiDot-Logo

Antwort von Works With AiDot

Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent product fast shipping

3. Januar 2026
Works With AiDot-Logo

Antwort von Works With AiDot

Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!

Bewertet mit 5 von 5 Sternen

Bulbs, outlets and curtain lights

We have purchased bulbs, curtain lights, and plugs from them. They all work great and connect very easily. App is easy to navigate.

Products are good and shipping was as expected. I will plan to buy my smart stuff from them moving forward.

2. Dezember 2025
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Antwort von Works With AiDot

Thank you for taking the time to share your experience! We’re so happy our product and service met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!

Bewertet mit 5 von 5 Sternen

AiDot is amazing in their product selection and customer service!!

AiDot is amazing! I had an issue with a purchase.. possibly the product I got from them got damaged during shipment. They were very good in analyzing my issue and sent me replacement!

2. Dezember 2025
Works With AiDot-Logo

Antwort von Works With AiDot

Thank you for taking the time to share your experience! We’re so happy our product and service met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!

Bewertet mit 5 von 5 Sternen

Best purchase I’ve ever made

The smart bulbs work excellently with Alexa. I have these bulbs all throughout my house so I never have to walk into a dark room again.

2. November 2025
Works With AiDot-Logo

Antwort von Works With AiDot

Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!

Bewertet mit 5 von 5 Sternen

Very happy customer

I bought a product there was a question about an issue they took care of it right away I was very happy I turned around and bought another product

13. September 2025
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Antwort von Works With AiDot

Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!

Bewertet mit 4 von 5 Sternen

Good app

Good app. Never scammed me yet!👍

22. September 2025
Works With AiDot-Logo

Antwort von Works With AiDot

Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!

Bewertet mit 5 von 5 Sternen

Love the ease of use

27. September 2025
Works With AiDot-Logo

Antwort von Works With AiDot

Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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