The quality of the jeans I ordered was great. I did have a slight issue with the time taken for me to receive the items - it took a day or two longer than stated on ordering, but when I contacted Cust... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Quick to order via the chatbot, not so quick to access to human beings. Heavily reliant on AI including weekends where access to chat bot is closed. Refunds have to be undertaken online. Poor timescal... Mehr ansehen
Unternehmen hat geantwortet
First time shopping with A Farley and Five Star service from Freya and the team. Although the shoes were not right for me, Freya provided excellent customer service throughout making what could hav... Mehr ansehen
Unternehmen hat geantwortet
The boots themselves are gorgeous! Really sturdy and feel good quality. I removed a star because after a week my order had still not been dispatched so I got in touch just to check if anything was wro... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Geschäft für Outdoor-Kleidung und ‑Ausrüstung
- Stiefelgeschäft
- Bekleidungsgeschäft
- Herrenmodengeschäft
- Schuhgeschäft
- Damenmodengeschäft
Vom Unternehmen geschrieben
Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.
Kontaktinformationen
77 Harborough Road, Kibworth, LE8 0RF, Leicestershire, Vereinigtes Königreich
- support@afarley.co.uk
- afarleycountryattire.co.uk
4,2
Gut
2344 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
This is my second time of ordering from…
This is my second time of ordering from A Farley. I had an issue of a sizing on a pair of Ariat Boots. Spoke to Livvy who went the extra mile to resolve the problem with outstanding product knowledge and practical options. An efficient swap was organised by Livvy on behalf of A Farley. Really grateful for the help, and based on this service will for sure use this company again.
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you so much for taking the time to leave such a lovely review!
We’re really pleased to hear that Livvy was able to help resolve the sizing issue for you and get everything sorted smoothly. She has fantastic product knowledge and always goes the extra mile, so your kind words will mean a lot to her.
We truly appreciate your continued support and are so glad to hear you’ll be shopping with us again. If you ever need any help in the future, please don’t hesitate to get in touch.
Kind regards,
A Farley Country Attire. 😊
Great company
Great company to deal with. Fast and efficient communication and solved my query about Jersey deliveries super quick.
Great product range too!
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you so much for taking the time to leave such a lovely review! We’re really pleased to hear that your query about Jersey deliveries was resolved quickly and that you found our communication helpful. It’s also great to know you’re enjoying our product range – that really means a lot to us.
Kind regards,
A Farley Country Attire. 🙂
Order never delivered and the worst customer service I've ever experienced
I purchased some items (in the £000s) from this company before the new year, and I would have paid for the quickest of their three shipping options, but when it came to check-out only their slowest delivery option (7 working days) was available. It turns out even that window was over-ambitious for them. It's now 15 business days since ordering (over 22 actual days) and it appears that they haven't even shipped the order. I've tried to email customer support to ask them what is happening, and after being fobbed off the first time, subsequent emails are just being ignored. Their chatbot is useless and they have disconnected their phone line. Not exactly the "exemplary levels of customer service" they claim to pride themselves on. I can't even get a point of contact to ask for a refund. A quick search of their accounts on Companies House tells the story of the direction they are going. I'll be claiming my money back. Avoid.
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you for taking the time to leave your review.
We’ve looked into this carefully but unfortunately we’re unable to locate any orders under the username details provided.
To allow us to investigate this properly and resolve it as a priority, please could you contact our Customer Service Manager, Emmie, directly on emmie@afarley.co.uk with your order number or the email address used at checkout. She will be more than happy to look into this for you and get everything sorted as quickly as possible.
We do take all feedback seriously and would really welcome the opportunity to review this for you once we have the correct order details.
Kind regards,
A Farley Country Attire. 😊
Livvy provided brilliant Customer…
Livvy provided brilliant Customer service, very helpful and friendly! I had a question around delivery and in less than an hour my query was resolved and my delivery was shipped. Thankyou Livvy
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you so much for taking the time to leave such a lovely review! We’re absolutely delighted to hear that Livvy was able to help so quickly and get everything sorted for you — she’ll be thrilled to read this. Providing friendly, efficient service is exactly what we strive for, so it really means a lot to us 😊
Kind regards,
A Farley Country Attire
Purchased a Vessel cleaning brush
Purchased a Vessel cleaning brush, must thank Livvy Elliot for the wonderful service and help provided .. would definitely use A Farley again …
Many thanks.
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you so much for your kind words and for taking the time to leave a review. We’re delighted to hear you’re happy with your Vessel cleaning brush, and we’ll be sure to pass your lovely feedback on to Livvy — she’ll be thrilled to hear it!
We really appreciate your support and look forward to welcoming you back to A Farley again in the future.
Kind regards,
A Farley Country Attire 🙂
Avoid if you want a quick delivery
Ordered socks well before Christmas as a gift and I still don’t have them despite chasing several times and false promises and now they have closed their phone lines! Avoid this company if you want your order any time soon!
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you for your feedback.
I’m really sorry for the frustration caused. Our customer service manager Emmie has been in touch with you directly via email to look into this and help resolve the issue as quickly as possible.
Kind regards,
A Farley Country Attire.
Never received my item which I ordered
Never received my item which I ordered. The company have disabled there phone lines so they don't have to speak to you.
They don't respond to emails, I have sent 3 over the last 18-20 days !
This crowd quite clearly want you money, but don't want to deal with any issues or problems that arise (SCAM ), or maybe it's just run by John Wayne's relatives!!!! 🤠🤠🤠
Save you time and money and use other supplies !!
If you hadn't made it impossible to speak to anyone, by disabling your phone lines, and blanking emails this issue might of got resolved without having to put a bad review
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you for taking the time to leave your review.
We’re genuinely very sorry for the inconvenience caused — unfortunately, this order was lost by Royal Mail, which we completely understand is frustrating, even though it was outside of our control. Please accept our sincere apologies for the experience this has caused, however we are glad to see that you have now received your order.
Emmie, our Customer Service Manager, has already been in touch to help resolve this for you. If you could kindly get back to her, that would be greatly appreciated so she can ensure everything is fully sorted for you as quickly as possible 😊
Kind regards,
A Farley Country Attire.
I brought a pair of lovely boots from…
I brought a pair of lovely boots from this company and unfortunately there was a fault with them.. customer service was amazing I dealt with a lovely girl called Livvy Elliot who was very professional and very quicky dealing with the problem and I would really recommend this fantastic company. Thank you so much
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you so much for taking the time to leave such a kind review.
We’re really sorry to hear there was an issue with the boots, but we’re so pleased that Livvy was able to get this resolved for you quickly and professionally. I’ll be sure to pass on your lovely feedback to her — she’ll be thrilled. Thank you again for your recommendation and support, it truly means a lot to us. 😊
Kind regards,
A Farley Country Attire.
The place to buy
The place to buy! Great value, good customer service, quick dispatch and delivery! Whats not to like
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you so much for your lovely review! We’re really pleased to hear you were happy with the value, service, and quick delivery — that’s exactly what we aim for. We truly appreciate your support and hope to welcome you back again soon!
Kind regards,
A Farley Country Attire.
Thank you Livvy Elliot from A Farley…
Thank you Livvy Elliot from A Farley for sorting out my delivery of order and resting my mind. You were efficient and also respectful for my confusion of the delivery date. This means a lot to me and other customers you must deal with as makes more people want to shop with A Farley even if delays are coming as knowing customer service will sort out without delay as many companies out there do not give the same service as you guys and dolls. Thank you again!!
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you so much for taking the time to leave such a kind and thoughtful review 😊
We’re absolutely delighted to hear that Livvy was able to help resolve your delivery and put your mind at ease. We’ll be sure to pass on your lovely feedback to her — she’ll be so pleased to hear it. Providing clear, respectful and supportive customer service is incredibly important to us, especially when delays happen, so it really means a lot to know this made a difference for you.
Thank you again for your understanding and continued support — it truly is appreciated 😊
Kind regards,
A Farley Country Attire.
Product return
I had an enquiry recently that was handled by Livvy Elliot. This dealt with extremely professionally and with a highly satisfactory outcome. Great company and staff.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you very much for taking the time to leave this lovely feedback 😊
We’re so pleased to hear that Livvy handled your return enquiry professionally and that you were happy with the outcome. Your kind words mean a great deal to both Livvy and the wider team, and feedback like this really does encourage us to keep delivering the best service we can.
Thank you again for your support
Kind regards,
A Farley Country Attire.
Excellent service
Excellent service. Ordered new wellies and arrived the next day. So fast, excellent packing and great boots. And an additional discount at lurchaee point. Highly recommend. Thank you
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you so much for taking the time to leave such a lovely review 😊
We’re really pleased to hear your wellies arrived so quickly and that you’re happy with the boots, packaging, and the extra discount too. Your recommendation truly means a lot to us.
Kind regards,
A Farley Country Attire 🙂
Proactive and professional customer…
Proactive and professional customer service backing up a terrific offering
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you very much for your kind words 😊
We’re really pleased to hear you found our customer service proactive and professional — that’s exactly what we aim for. Your feedback truly means a lot to the whole team.
Kind regards,
A Farley Country Attire 🙂
Ordering was simple
Ordering was simple, great price and arrived well packaged within 48 hours - perfect all round!
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you so much for your lovely review 😊
We’re really pleased to hear that ordering was simple, the price was right, and your order arrived quickly and well packaged. Feedback like this means a lot to the whole team — thank you for choosing to shop with us 😊
Kind regards,
A Farley Country Attire.
Meyer mid grey Chicago trousers
Ordered Meyer trousers on Thursday 11pm, trousers arrived Saturday before midday by Royal Mail. Easy to order, quick service, very happy, many thanks
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you very much for your great review 😊
We’re so pleased to hear you’re happy with your Meyer trousers and that they arrived quickly with Royal Mail. It’s lovely to know you found the ordering process easy and the service quick — we really appreciate you taking the time to share your experience. Many thanks for shopping with us 😊
Kind regards,
A Farley Country Attire.
From ordering to delivery
From ordering to delivery, everything was excellent. The order was picked up and shipped the same day, and I received the product within 24 hours. Worthy of 5 stars.
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you so much for your fantastic 5-star review 😊
We’re delighted to hear that everything from ordering to delivery was excellent and that your order was picked, shipped, and delivered so quickly. Feedback like this really means a lot to the whole team — thank you for taking the time to share it.
Kind regards,
A Farley Country Attire.
Excellent customer experience
Had an excellent customer experience. Purchased shoes pre- Christmas. Easy process, great selection and prompt delivery. Unfortunately shoes didn't fit so I've now arranged an exchange for an alternative size. Customer support team were lovely, helpful and very efficient. Overall I'm v happy with service, will definitely be back and would recommend to a friend. Thank you.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you so much for your lovely review 😊
We’re really pleased to hear you had such a positive experience, from ordering through to arranging your exchange. It’s great to know you found the process easy, the delivery prompt, and that our customer support team were helpful and efficient in getting everything sorted for you.
Thank you for your recommendation — we truly appreciate it and look forward to welcoming you back again soon.
Kind regards,
A Farley Country Attire.
Vessel golf bag
On the 12th December I ordered and paid for a vessel golf bag for my sons birthday on 22nd December , on the day of his birthday the bag had not been delivered so I rang the company to find out what had happened as I had not received it they informed me over the phone that I would receive on the Wednesday Christmas Eve ok not a problem I thought, so we gave my son what we bought him for Christmas for his birthday and visa versa. Come Christmas Eve still hadn’t received the golf bag so I rang again only to be informed that they would ring me back,they didn’t ring but sent me an email which I didn’t pick up till late afternoon to be informed they were out of stock and awaiting a delivery, so this eleventh hour response was far to late to get him a replacement or present for Christmas.So why tell that they had sent it and I would receive it at the latest Christmas Eve. I’ve read all the reviews about this family run business and how professional and how happy customers are I can only beg to differ on the lack of professionalism and lack of communication on even letting me pay for the golf bag when they obviously were out of stock so I urge any one wanting to use this company not too touch them with a barge poll and that I’m still awaiting a refund and apology from this unprofessional of companies
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you for your review.
I am sincerely sorry for the issues you experienced and the frustration this caused, particularly around such an important occasion. Our customer service manager Emmie has been in touch with you directly to discuss this further and would really appreciate you getting back to her so she can help resolve this for you.
Kind regards,
A Farley Country Attire. 🙂
Excellent
Excellent, ordered new wellies came next day. Will definitely order again 5+stars
6. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you so much for your excellent review.
We’re really pleased to hear your new wellies arrived next day and that you were happy with the service. We look forward to welcoming you back again.
Kind regards,
A Farley Country Attire. 🙂
Spoke to Livi having previously…
Spoke to Livi having previously requested a returns label which never came. She sent instantly.
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von A Farley Country Attire
Thank you for your feedback 😊
We’re glad Livvy was able to get the returns label sent over straight away and get this sorted for you promptly. We’ll be sure to pass on your kind words 👍
Kind regards,
A Farley Country Attire. 🙂
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