It was ok. I had to call customer service regarding changing my address and it was a bit frustrating because they couldn’t simply change the address on their end. They had to cancel the order and I ha... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Return and refund process is monotonous tedious and slow. Days and weeks after the receipt of your goods I still have not received a refund. A bunch of meaningless emails and no action. Worst I have... Mehr ansehen
I have been purchasing all of my lingerie exclusively from AdoreMe since 2013. The sizing, fit, and quality of their bras, panties, and lingerie is amazing. I've had many of their pieces for yea... Mehr ansehen
Overall the clothes fit properly and will suit my purpose. I had no issues with the order or shipping process. The larger orders I purchased arrived in two weeks while the smaller, single-item purchas... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Adore Me is an online subscription-based lingerie boutique, selling high-quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and sleepwear from XS-6XL, these gorgeous styles are rocking the intimates industry. Our Story: http://www.adoreme.com/our_story.html How The Membership Works: http://www.adoreme.com/how_it_works Questions, comments? We want to hear from you! Live chat on site 1-800-433-2367 (8:30-8:30 M-S EST) www.adoreme.com
Kontaktinformationen
Vereinigte Staaten
- 1 (800) 433-2367
- adoreme.com
3,8
Gut
13.920 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 59 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Adore Me
Hello Jennifer,
We absolutely love hearing from you, especially when you share positive experiences!
It helps us understand what we're doing well and encourages us to keep delivering products and services that you love. Knowing we've met your expectations truly makes our day.
I've already shared your kind words with the relevant team. We're always striving to make things even better for you in the future!
If you need assistance with anything else, please don't hesitate to let me know. We're always here to support you!
Best,
No hay fecha de entrega
No hay fecha de entrega. Mi número de pedido 12018. Me siento estafada
1. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Adore Me
Gracias por tomarse el tiempo de escribir este comentario.
Sentimos mucho las dificultades que ha encontrado.
De hecho, los retrasos son muy lamentables, sobre todo porque este no es el tipo de servicio que pretendemos, ni la impresión que queremos que tenga hacia Adore Me.
Siempre deseamos garantizar una gran experiencia al cliente y minimizar al máximo cualquier incomodidad.
Aún así, como cualquier otra empresa, lo hacemos siguiendo ciertas políticas internas que se han puesto en marcha para ayudar de forma eficiente a nuestros clientes.
Hemos echado un vistazo a tu cuenta para entender mejor el problema y hemos comprobado que ya has recibido asistencia sobre el estado de tu pedido.
Siempre garantizamos la asistencia pase lo que pase con su paquete.
Si hay algo más en lo que podamos ayudarle en este momento, por favor, háganoslo saber.
Un cordial saludo,
hola@adoreme.com
Sizes are always different
Sizes are always different. I have favorites i wear every single day then order another in the same size and it ends up fitting horribly.
19. Juni 2025
Antwort von Adore Me
Hello Melissa,
Thank you so much for taking the time to review us.
We apologize for any inconvenience the sizing of our products may have caused.
Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
Please let us know if there is anything further we may do to help.
We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards,
Adore Me help@adoreme.com
Always a good quality product and…
Always a good quality product and pretty fast shipping. I would like to see more bras that clip in the front. That’s the reason I started buying originally. You can hardly find any now
18. Juni 2025
Antwort von Adore Me
Hi Shane
Thank you for reviewing Adore Me!
We are delighted to hear that you enjoyed your new lingerie set.
Crossing our fingers, we’ll bring it back again soon. Our most popular styles often come back or get reintroduced in new colors—but until then, we hope you find something you love from our newest drop!
Did you also know we have a new lingerie collection every month? Check back soon for more cute lingerie!
Best,
Adore Me help@adoreme.com
Curated, confident, + easy!
I love this company!
The curated boxes include a great mix of items. They make it easy to return (you literally use the same box and label!) so whatever you don’t want to keep you simply send back!
Plus, it’s fun! My husband is thrilled because I constantly have fun new lingerie and I feel confident because I have items that work perfectly for my body and style. It’s a win-win!
19. Juni 2025
Antwort von Adore Me
Hi Leighellen,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie sets in your box and that to date you've enjoy the overall Elite experience.
We want you to know that we'll do our best to offer more variety with your future boxes. We wish and we'll strive to always offer you a great Elite experience!
Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Kind regards,
Adore Me
help@adoreme.com
Great experience
Everything is exactly what is advertised I haven't had a disappointment about the merchandise
19. Juni 2025
Antwort von Adore Me
Hi Cathleen
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
Did you also know we have a new lingerie collection every month?
Share the great news with friends!
Best,
Adore Me help@adoreme.com
I love everything I have purchased
I love everything I have purchased. Great fit..its just hard to choose when some of my bra sizes is not available.
9. Juni 2025
Antwort von Adore Me
Hi Ellen,
We’re always glad to hear from shoppers—thanks for the review!
The love is mutual. Thanks for shopping with us
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO, Adore Me help@adoreme.com
I have been purchasing items for…
Mzpeach. I have been purchasing items for sometime now and have not had one complaint about my choices.
16. Mai 2025
Antwort von Adore Me
Error fetching data: You must provide either email, memberId, or mobileNumber
Order was severely delayed
Order was severely delayed. Finally got notice that order had shipped and four days later it was "undeliverable". One day after that my 2nd shipment that I place almost a month after the delayed one was delivered. Refund for the "undeliverable" one was partially given until I emailed asking about the delayed order when I was issued a store credit foe the rest of the balance. Unfortunately that does not replace the products I can no longer purchase nor the free sets that were used on the order. Very disappointed in customer service and how I was treated as a repeat customer and an almost $300 order.
21. Mai 2025
Antwort von Adore Me
Hi Jenn,
Thank you for reviewing us!
We are very sorry that your order took too long to be delivered. We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.
However, please note that we only provide an estimated delivery date for orders. Even though we do our best to ensure that we provide 1-2 business day processing time and 3 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.
We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration. Please let us know by email if there is anything further we may do to help.
Our customer service is available to answer any questions you may have.
Kind regards,
Adore Me help@adoreme.com
Good for the most part
I like the sales and variety of products. I do get frustrated when stuff is advertised but I come to find it is out of stock in the size I’m looking for
16. Juni 2025
Antwort von Adore Me
Hi Maxwell,
We’re always glad to hear from shoppers
Thanks for the review!
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Great special sales buy 2 get 4 free…
Great special sales buy 2 get 4 free and other sales merchandise is fantastic
9. Juni 2025
Antwort von Adore Me
Hi Yazmin,
Thank you!
We’re happy to hear you had a great experience with us and enjoyed our promos. Hope we can impress you again and again!
Let us know if you have any questions! We’re always happy to help.
Best,
Demora en entrega
Realice un pedido desde el 3 de Jun, no había tenido una actualización de mi pedido, pero me comunique al área de servicio y me comentaron que tenían demoras en la entrega y me explicaron el motivo, el día de hoy me llegó y todo bien en buen estado tal cual lo pedí, se tardó un poco pero si me llegó.
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Adore Me
Hola,
Gracias por tu comentario.
Su satisfacción es de suma importancia para nosotros, y estamos agradecidos por la oportunidad de aprender de sus comentarios y hacer las mejoras necesarias en nuestros productos y servicios.
Si necesitas ayuda con cualquier cosa, por favor házmelo saber. Estamos aquí para ayudarle.
¡ Cuídate y que tengas un excelente día !
Membership Scam
Sign you up for a membership without your knowledge then charge youre card for a monthly membership fee. Absolute scam, do not purchase from here
10. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Adore Me
Error fetching data: You must provide either email, memberId, or mobileNumber
Satisfied
I have been satisfied with Adore Me. I love that they offer free shipping/exchanges/returns. Shipping is fast. The credit never expires and I can pause my subscription when I get overloaded with intimates.
9. Juni 2025
Antwort von Adore Me
Hi!
Thank you for reviewing us.
The love is mutual. Thanks for shopping with us. Stacie, don't forget that we’re always here if you need us. XO.
I love the bras and matching panties…
I love the bras and matching panties set. But I do not like when you have a BoGo sale. Bogo mean buy 1 set get 1 free but everytime I try it says I have to buy another pair to get 1 free. That's not a BoGo sale then and it very frustrating. I really would like if u have a peachy color for summer colors please
9. Juni 2025
Antwort von Adore Me
Hello Jennifer,
Thanks for sharing your feedback with us. We appreciate it!
We love feedback! It helps us hear the truth about our products & services directly from you, our valued customer.
We apologize for not living up to your expectations. I shared your feedback with the relevant team for review.
- We aim to better cater to your needs in the future!
If you need assistance with anything else, please let me know. We're here to support you!
Best regards.
Some of it was the wrong size
Some of it was the wrong size. Some of it just wasn’t my style. Then there were two bra and panties sets that I kept but after wearing the second set I have found it to be a bit too big. Maybe I need to try a size smaller
5. Juni 2025
Antwort von Adore Me
Hello Lisa,
Thank you so much for taking the time to review us.
We apologize for any inconvenience the sizing of our products may have caused. Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
Please let us know if there is anything further we may do to help. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards.
The ease in ordering the speed in…
The ease in ordering the speed in delivery the quality of the item
6. Juni 2025
Antwort von Adore Me
Error fetching data: You must provide either email, memberId, or mobileNumber
I absolutely love the items but the…
I absolutely love the items but the lack of customer service when I email is frustrating.
5. Juni 2025
Antwort von Adore Me
Error fetching data: You must provide either email, memberId, or mobileNumber
Order an item a month ago
Order an item a month ago, order has not even processed and they are refusing to cancel or refund order
20. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Adore Me
Hi,
Thank you for your feedback! It is truly important for us to know your opinion regarding our products and services.
We are very sorry for any inconvenience the shipping of your product may have caused.
Your satisfaction is of the utmost importance to us, and we are grateful for the opportunity to learn from your feedback and make the necessary improvements.
We would want to look into your case specifically. Therefore, in order for us to better assist you, can you please clarify the nature of your concern by email or phone?
You can reach out to us at 1.800.433.2367 Monday – Sunday 8:30 a.m. – 8:30 p.m. (EST) for more info or by emailing us to the attached email address.
Best,
Adore Me
help@adoreme.com
Original was lost but quickly replaced…
Original was lost but quickly replaced and the fit is perfect.
30. Oktober 2024
Antwort von Adore Me
Error fetching data: You must provide either email, memberId, or mobileNumber
Error fetching data: You must provide either email, memberId, or mobileNumber
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.