After 36 years, through Adopted.com, we were able to find our son's child. We were not allowed to view any information about the adoption from our state and this was the only way we had a chance for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
What an awful way to trick people into paying up. I am helping my wife search for her birth mother, we have all very specific information about her mother and entered all the required info to be... Mehr ansehen
Unternehmen hat geantwortet
I was able to connect with a half sibling who used Adopted.com to find our shared biological parent who then helped us reunite and put us in contact! I was unsure how to even start looking for a sibli... Mehr ansehen
Unternehmen hat geantwortet
I was an Aunt looking for my niece, a situation requiring caution, so I'd not searched recently. However, Katherine & her team on knowing my niece had possibly found me & left unanswered messages, my... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Where people come to reunite instantly!
Kontaktinformationen
11407 SW Amu St, 97062, Tualatin, Vereinigte Staaten
- (786) 490-2222
- clientcare@adopted.com
- adopted.com
3,8
Gut
78 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Parents Found!
I joined Adopted.com to find my birth parents. I was adopted out 59 years ago.
With thier help and someone I met online through Adopted.com, I was able to find my birth parents and connect with cousins I did not know about.
4. März 2025
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Thank you for taking the time to share your positive experience on Adopted.com!
We are so pleased not only that you found your birth parents, but also that you now have new family members you previously didn't know about.
Congratulations, and thank you for your trust in the Adopted.com team!
I was an Aunt looking for my niece
I was an Aunt looking for my niece, a situation requiring caution, so I'd not searched recently. However, Katherine & her team on knowing my niece had possibly found me & left unanswered messages, my contact details changed, went above & beyond to contact me privately & have united me to my niece. I am tearful with overwhelming gratitude to Katherine for the support, kindness & happiness this site has enabled my family. A million thank you's & love to you all at Adopted.com xx🤗😚😘❤️
22. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Lin thank you for your feedback!
We are thrilled you have now made contact, and are so honored to have been a part of your journey.
This is a terrific testament to the effectiveness of our matching system, and also to the support we provide to our valued members.
Regards and respect from the entire Adopted.com Team
Horrible matching system
The algorithm they use for searches/matches is ridiculous. After I signed up and filled in my info I received a couple dozen "matches". My info was quite detailed and specific so I was excited. I eagerly checked my so called matches only to find the matches were nonsense. The system matched me to the wrong province, date, sex and even country!!. It would match me to girls (im a boy) adopted in the wrong country and call it a "strong" match.
25. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Hi Jon,
We are so sad to see this review! Your experience matters very much to us.
I'm going to make sure I provide a really clear reply for you, as well as for our broader audience who may be interested to learn more about how our matching system works.
Today I was able to locate your profile on Adopted.com as we aren't receiving a reply from the email address you provided. I see that your use of our search tool was in fact many years ago, and that you haven't subscribed at all recently. I think it's likely you were using a different site more recently and have confused it with us, based on what you are describing (terminology that doesn't relate to our service), however I can take this as an opportunity to share some information about how we do matching!
I'll note that in your account with us (in your publicly visible profile) you don't have any close possible matches for your search. We don't use the term of a strong match that you noted in your review, so again I am considering you might be mixing up our service with another company, if you are having a more recent experience than the one you had on our site many years in the past.
The negative review you posted here was on Christmas day, and I did reply to you that same to day to the email address you provided to make sure you didn't have to wait, but I haven't been able to have a reply from you at all.
Regardless, I'm looking forward to explaining how the matches work, since this is the most important thing here!
Our members answer the same 10 questions about their adoption situation (birth parent, family member, or adoptee) and our system checks for matches among our 1.2 million profiles.
Rather than saying 'Yes' or 'No' in response to your querie, we show you the closest possible profiles to yours based on all factors.
This is one of the things that sets our service apart from others, the fact that we provide all of the close profiles for you to make a determination for yourself using a very smart system.
It is extremely common (in our 20 years of experience) that very often there is misinformation on at least one of the 10 factors we match on, on at least one side of the search. This means that if we show you who is close, you can browse through and tag which profiles are a good or poor lead based on your very unique situation. Additionally you can ask questions of the other party(ies) as you progress.
I hope that helps to understand more about what we do and why. You can always reach us by clicking Support on the bottom of any page of the site if you want support with your personal search - that's what we are here for!
I hope that soon we will be able to earn more stars from you Jon.
Regards and respect from the entire Adopted.com Team
Valuable and informative
I've been a member for about a year, tho I didn't find my birth family in this site, I have found them. This site was a great way to gather info and know what to do to begin my search, the messages you can share with other members is valuable and informative...the best thing to remember is dont give up...join as many sites as you can, one is surely bound to be the magic one!
9. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Kelly thank you for taking the time to share your feedback! We are honored to have been a part of your search.
We do get feedback from our members that they have often located clues in their search on our site, so we agree that the best approach is to create a search profile so we can connect you with those whose search is very close (or a full match!) to yours.
Wishing you a wonderful reunion Kelly, and thank you again for taking the time to share your feedback. We work hard for it!
Just help me…thanks😥 - Update 😀
I am so ….
This is my problem: Dear Katharine,
am writing to you from my work email - just for info.
It's not the e-mail I'm writing from, that's the problem :-)
I have created a profile on your page Adopted. A super nice page. But now I
have a problem. When I log into my page, it says that my e-mail
m…….( This was filled out) is not active. This is not correct, this email is
working fine, and I hope you will check this up, so I can log into my
profile again.
- profile name: M……(This was filled out)
- Email: m……..(This was filled out)
I hope to hear from Kind regards 🫣
Thist was the answar Got from adopted.
Thank you for your message!
Communication with our community is important to us, so please use the botton below to continue to your support request.
To provide you the best service possible, all inquiries are tracked and managed through our online system. Once you start an inquiry you will be able to reference your support request and get the help you need.
They clearly did not read my e-mail
- After I made this reveiw, I Got some feedback, and it was very helpfull.
Thanks a lot. I will change the number of start from 2 to 4. I am back on the site.
3. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Hello Marie-Line, and thank you for your updated feedback!
Your email address was hard-bouncing at your email provider, so the system was requesting an updated email address. We have resolved this together now and we can focus on helping you with your reunion.
We care about the experience of every single member, so again thank you for communicating with us!
Regards and respect from the Adopted.com Team
Think twice
Hopefully others who use adopted.com will have a better communication experience than I did. There were some issues in regards to their website functions and I can not recommend this company.
8. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
I am so sad to see your post JMB!
Please reach out to us directly by clicking the Support button, which is available on every page of the site to make sure you can reach us easily and comfortably.
We reply to all support requests quickly, and we are here to help everyone with their search!
At Adopted.com it is a core value for us that nobody's concerns ever fall through the cracks.
Every inquiry we receive is given our full attention. Every feature request is considered for implementation, and every concern is addressed until we have an outcome that is satisfactory to our members.
Our site is at this time operating with 100% uptime, with all functions from profile matching to DNA comparison operating smoothly for our over one million members.
Please - if we can support you, do not hesitate to reach out.
Regards and respect,
Katharine
Founder of Adopted.com
lovely people
lovely people, so helpful, such a refreshing change than most websites.
29. September 2024
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Claire thank you for taking the time to share your experience on Adopted.com!
People are often surprised when we reply quickly and persist until we find a solution to anything our members reach out for.
Thank you for your kindness, taking the time to acknowledge our effort!
From the Adopted.com Team
I believe that Adopted.com has good intentions, but…
I believe that Adopted.com has good intentions. And I’m sure, at times, they produces results. But I feel that most people will be wasting their money.
When Adopted.com informs you, that you have a 10/10 match, it doesn’t mean much. The matches are so basic. Might as well be, ‘Do you have 2 hands’, ‘Do you breath air? Okay, a little over-the - top, but not far from reality.
In addition, most of the searchers’ don’t help things any! There is a message portion, at the bottom of the member’s profile, where they can add a personal message. Most people add nothing, or say something useless like, “I’d like to find my son.” WOW, how helpful! This is where people need to add any detail they can think of. But so often - they don’t!
So after 2 months of absolutely nothing useful…I cancelled!
24. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Mr. Vaughn, thank you so much for your feedback.
We value all input tremendously!
First, you are correct that we have good intentions! For 20 years we have been building and refining our registry to the extent that now people easily find who they are seeking on the very day they register, when the other party is registered with us as well. This easy mutual consent format was my dream when I started the site, and we have realized this goal!
I can assure you the matches are not basic. We ask everyone the same 10 questions, based on things that everyone knows about the adoption situation. This helps us find matches for people even with just the rudimentary information they have. That is what makes our service powerful! It might feel basic, but that is the strength of it - our intelligent system is designed to find a pool of close matches and then you can determine if they are the person you are seeking, using whatever information you have.
I'll share that I might not agree with you that people's choice of personal message is useless if they only share a thought or feeling, but we can all have our own view of this, of course.
If you'd like some support with your search, please don't hesitate to click on the Support button (on any page of the site) to reach us directly. We love helping our members with their searches!
Regards and respect,
Katharine, Founder of Adopted.com
I joined in the uk paid £14.99 the…
I joined in the uk paid £14.99 the problem is you can’t really search properly for someone it’s not just directed for your country so the lists of possibles are from other countries unless someone. Is doing the same as you it’s most likely your not going to find them there’s no work done by adopted.com I think I would probably be a lot better off paying a private investigator as I think if I stay on here for endless time nothing will occur as I have a lot of information about family locations dates and none of that really is any good on here
24. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Hello Dan24hr,
We are so sorry to see your 2 star review!
Dan please know that Adopted.com has many reunions in the UK, so we're disappointed if you are not one of our success stories - yet!
I can see you would like to use the search filters to search on in the UK, so we can certainly show you how to use those filters.
Regarding there being no work done by Adopted.com, I can assure you that over the past 2 decades we have done a tremendous amount of work, from building and continuously refining our search algorithm that finds matches where you might not look for them, to our vast community, and the free DNA file matching we still offer at this time.
Additionally, the names of locations and family you noted you have on hand are in fact very relevant to your search, as you can check for them against more than a million profiles to find all of the profiles that indicate the same names or other keywords!
There is so much you can do, that I think you haven't tried on our site yet. If you would like some help learning about those features we would love to have the chance to earn more stars from you!
I hope we hear from you in our Support area very soon! You can connect with us from right inside your account where we can view and interact with your search. There is a Support link to us at the bottom of each page of the site.
With respect,
Katharine
Founder of Adopted.com
They say sign up free than say you have a mtch and pay to see
They say sign up free. Than send email saying you have a match and than asks for 19 dollars a month. It is disgusting what they are doing. I'm a professional psychologist and am so disappointed of that behavior.
11. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Laurie I'm so sorry that you are having a poor experience of Adopted.com!
I will provide some information about our service that I think will help.
Many services charge hundreds to thousands of dollars up front to work on an adoption reunion search. We have created a wonderfully different way to connect you with family members that you're separated from due to adoption - that is a mutual registry that has been built over the span of almost 20 years!
All of the profiles on our site are member-generated. Each one was created by someone who is searching. There are currently more than 1 Million active search profiles.
When you create a new profile, we show you if there is a strong match for you, before you subscribe to the paid features.
You have the option to leave your profile posted (100% for free) or you can subscribe to use our paid features. The cost is very low, and we have continuous reunions (people finding long lost family for a fantastically low cost) as we are the largest registry of adoption records in the world.
Some things that we provide to you fully at our own cost right now are:
- FREE comparison of your DNA files to look for leads
- FREE always there is no cost to reply to messages, ever
I think you will find that we offer an amazing service, including out of this world search support, and that you won't find very many services where the founder is involved in daily operations and replies to your concerns directly.
When you are on Adopted.com, please click the Support link (at the bottom of any page) to reach Nikki and me directly, any time you need to.
I hope so much that we can earn more stars from you Laurie!
It matters a lot to us.
With regards and respect,
Katharine, Founder of Adopted.com
Best Support & Positive Outcome
I used this service in order to try to find my dad’s biological family. While only 1 match came up, the person was unresponsive, but support did everything they could to get us connected and in the end, I was able to make connections and actually meet some of his relatives. They never knew about him! I would highly recommend adopted.com as a tool to utilize in searching for your biological family.
8. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Christina thank you so much for your feedback!
We are thrilled that our persistence resulted in the connections you were seeking with your biological family.
We wish you all the best for an amazing reunion!
Katharine,
Founder of Adopted.com
Found all my biological family!
Found my biological mother thanks to this site. It was years after I made my profile (and honestly forgot about it, because I didn't want to pay to search for people). However, I'm thankful she paid because she found me right after making her profile! She messaged me, found my biological father on Facebook, and now I have a whole second family, including 6 siblings.
21. April 2023
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
This is wonderful news! Thank you for sharing your story. How incredible to find 6 siblings and a whole second family.
We are so happy to have been the answer to your search.
Our whole team is wishing you the best reunion imaginable!
Katharine,
Founder of Adopted.com
8 adopted siblings reunited
I found a few of my birth siblings and we were able to connect within 24 hours. Many of us live in the same City. To think we would have never known. There are 8 of us in total. This site is a blessing. Please don’t give up the search.
3. April 2023
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Justice thank you for your wonderful feedback!
Finding those you are seeking within 24 hours is a great testament to how effective Adopted.com can be.
We are wishing you a wonderful reunion, and many years ahead of enjoying your newfound family members.
Katharine, Founder of Adopted.com
Found my birth mother!
I had been looking for information about my birth mother on and off for years, after finding Adopted.com I joined and posted up a profile, I found a match the following week, after all these years, thank you Adopted.com
10. September 2023
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Rob we are thrilled to see your feedback here!
Finding your birth mother within a week is a great testament to our core philosophy - this search can be comfortable when we use an approach where both parties simply put up their hands and say 'Let's connect'.
Thank you for trusting us to support your journey to reunion, and for taking the time to share your success with us.
Katharine, Founder of Adopted.com
Nikki is brilliant and I cannot thank…
Nikki is brilliant and I cannot thank her for her advice and support and just for caring. It is great to have a person there to help, whenever you need it. Thank you again Nikki. Just hope tomorrow brings all of us at #TeamBen the news we have been waiting for, for such a long time. The good guys have to win sometimes x
27. November 2023
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Thank you sincerely for taking the time to share your thoughts!
Your feedback means a lot, and I truly appreciate you sharing your story and search journey with me. I look forward to continuing to support you on Adopted.com!
Nikki, Director of Client Care
Grateful for a whole family.
I was able to connect with a half sibling who used Adopted.com to find our shared biological parent who then helped us reunite and put us in contact! I was unsure how to even start looking for a sibling whose birth information I really didn't have, meanwhile he was out there already doing the work. I'm grateful services like this exist to help make these reunions possible.
5. November 2023
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Thank you for sharing your wonderful outcome, and for recognizing the value of Adopted.com to quickly make contact with your birth family!
We are honored and thrilled that we were able to be a part of your happy story.
Katharine - Founder of Adopted.com
Your help was most appreciated
Your help was most appreciated. It gave me the necessary tools to investigate.
20. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
John thank you for your kind feedback!
We take client care very seriously at Adopted.com, and we look forward to continuing to support you.
Katharine, Founder of Adopted.com
what does in mean when you have a…
what does in mean when you have a number in the community box please
2. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Thanks so much for your inquiry Mr. Springer!
When you are signed in on Adopted.com, please click Support at the bottom of any page and we will be able to review your account with you and guide you through any questions you have.
At first glance it sounds like you have messages waiting, if there is a number indicated there. Please sign in and click Support and then we can look at it together!
Warm regards,
Katharine, founder of Adopted.com
Useless
Paid for a month subscription to see matches only to find that not a single one contained the key match of ‘country’ origin. Cancelled subscription same day to ensure I wouldn’t be inadvertently charged another month and cancelation was effective immediately so I didn’t even get my month.
Might be fine for those adopted from westernised countries but don’t bother for any more unique or non English speaking places as it seems the subscription numbers from there are minimal.
Edit 28/09/23*** I acknowledge your contact and have attempted to reply but seems I am limited to 400 characters. On that note, my view is that your technology and interface of the website is dated and clunky. Certainly not user friendly and not what a person of this generation would expect to see from a user interface. Perhaps 10 years ago it would have been acceptable.
Appreciate your monthly refund but maintain that my access to all functions was removed after I cancelled. Upon attempting another search I received a notification to the effect of "please subscribe to access this function".
Also maintain that the database served no successful matches for my place of birth and place of adoption - being Taiwan. Zero matches.... And my view is that to expect people to continue to pay the monthly fee of circa $28 AUD per month to maintain the ability to be contacted is a farce and an absolute waste of money.
My view is only my view and my experience - best wishes to those who have success from the site. My advice if asked however would be to save up on what would be the monthly subscription fee for a few years and just pay for a private investigator to track down your family if your search is so important to you.
30. August 2023
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Hello Lysa,
This is Katharine. I'm the founder of Adopted.com.
Lysa I'm struggling a bit to reply to your review. I want to be as helpful as possible, and every member on my site truly matters to me, so I'm putting a lot of thought into it.
It's tough to read someone write that my life's work is useless, a farce, a waste, and not what your generation would expect from me. Maybe you are right - our generations might have different standards in a lot of ways.
However I have been operating Adopted.com for close to 19 years (almost half my life) during which time I am involved in member support on a daily basis. I don't know which generation you are referring to, but I believe all generations deserve kind respect, and humanity.
From our community of over 1.2 million members, the compliment we receive most often is about our interface. People enjoy how user friendly it is, and I've refined it over the years to make sure it stays approachable while also being up to date. Is designed to be simple to use on purpose, so that it is useful for all generations. Not just yours.
We keep up with technology in other very important ways as well, including developing DNA comparison services that we still offer completely for free, among many other things.
I agree with you - we don't have a lot of members currently based in Taiwan. If you didn't find your match there, I understand. As you noted, we provided a refund to you when you requested it.
You have suggested people should save up for an investigator rather than use our mutual registry, and of course this is an option, however almost daily now I receive a new message to report a match that was done in only a few minutes on my site.
This is one of the reasons people continue to find so much value in Adopted.com, along with our member community and many other supporting services.
Some of the things you commented on, such as our having a message limit on initial contact, protects our members from others spamming them - but there is no opportunity for me to go through your concerns with you, as you have declined to communicate with me when I reached out to you to offer support.
So, we will have to live with your 1 star review.
Please know, though, the damage that a very poor review such as yours does is to divert people whose match is waiting on Adopted.com, from connecting with them. If your match is not on the registry I am honestly disappointed about it, but I don't want that to result in others missing their opportunity.
My team and I hope so much that your search is successful soon Lysa, so you can have the reunion you are seeking and that you deserve.
With respect,
Katharine
Adopted.com helped us get the correct…
Adopted.com helped us get the correct surname as for 7 years we had been given the wrong one and had been searching the wrong one. Adopted.com put us on the right track and we are greatful for that. i hope everyone else finds who they are trying to track and get a hold of. thanks again MattyandKat
5. August 2023
Bewertung ohne vorherige Einladung
Antwort von Adopted.com
Matthew thank you for your post!
We are happy that we were able to help you identify the correct married surname of the person you were trying to locate.
If you require any further support with your search, please know you can always click on Support, at the bottom of any page of Adopted.com, to reach us directly.
We love to help, so we are glad to see your note that we were helpful in your search!
Katharine
Founder of Adopted.com
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