Bought some light up door strips, they arrived weeks later, later than I was told and they were printed wrong! They ask your car model and this was printed on them along with Ford and the Ford logo! T... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Only one magnetic cover gor two trackers. Trackers set up ok. Delivery time took a bit longer than expected. Overall ok but wouldnt use again even though no problems.
Somewhat misleading in their advertising regarding "real time GPS". Their "AnyTrack Pro" simply uses Bluetooth Crowd Sourcing from other cell phones very near where the vehicle is you placed... Mehr ansehen
Unternehmen hat geantwortet
the equipment is reasonable priced and is easy to connect and set up. the only real criticism I have is promotional videos and social media posts show a magnetic holder being used mount the tag. th... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Redefine Your Ride. Shop the newest Custom LED Door Sills, AnyTrack Pro GPS Trackers & more premium car accessories. Instant upgrade—installed in minutes with no tools. Easy DIY for all. Worldwide Shipping.
Kontaktinformationen
Vereinigte Staaten
- support@add-ondesign.com
- add-ondesign.com
2,3
Mangelhaft
74 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 45 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
""THIS IS A SCAM""
""THIS IS A SCAM""
THEY DONT FIT DESPITE GIVING SPECIFIC MAKE/MODEL AND REFUND/RETURN REFUSED.
DO NOT USE THEM !
27. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Add-On Design
I apologize for the frustration, Kenneth. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
Stay away from this company the…
Stay away from this company the customer service is horrendous and will not let you do any sort of return even for unused/unopened products
24. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Add-On Design
I apologize for the frustration, Lisa. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
Poor service and product
Refused refund despite their policy promising to refund on an incorrect item. Cheap and rubbish product shipped from China and takes ages.
24. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Add-On Design
I apologize for the frustration, Mr Warnes. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
After installing them on my doors
After installing them on my doors, they did not function until I physically interacted with them. I reached out to the company for assistance, and while they suggested various troubleshooting steps, none of them resolved the issue. When I requested a replacement or a refund, they stopped responding altogether. This is clearly a scam company, and I strongly advise against making any purchases from them.
24. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Add-On Design
I apologize for the frustration, Lb. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
Flashing Door Sills
I ordered a pair of light up door sills for my sister to put on her car. They arrived 5 working days after ordering. Are light and super easy to charge with the enclosed USB lead with easy to follow instructions and look great with their flashing colours. I’m sure my sister will love them. Highly recommended
13. Januar 2025
Bewertung ohne vorherige Einladung
Good customer support
Customer support if good and product is delivered as described.
15. Januar 2025
Bewertung ohne vorherige Einladung
Door sill lights
Came within 2 weeks, put the lights on my car sills yesterday. Easy to install, had to use velcro to secure them as didn't want them falling off. They work brilliant. Really set my car off
18. Januar 2025
Bewertung ohne vorherige Einladung
Amazing Experience!
Got this product for my husband for Christmas and he absolutely loved it! Fast delivery and great customer service! Would 100% recommend!
22. Dezember 2024
Bewertung ohne vorherige Einladung
Truth thought it was to true to be good…
Truth thought it was to true to be good . Looks great. For the price highly recommend
5. Januar 2025
Bewertung ohne vorherige Einladung
A really great product
A really great product, very well made and looks fantastic
5. Januar 2025
Bewertung ohne vorherige Einladung
Avoid !!!!! They are in china and lie about delivery times !!!
Ordered on 6th December delivery timescales on website said would be in time for Christmas 5-15 days... they still haven't sent it and guess what ... they are in China !! Would be surprised if anyone has literally ever received in 5 days ! Told them to cancel and refund as will be no good to me after Xmas but they keep thanking me for my patience which ran out quite a few emails ago !!!! DON'T LIE AND YOU WONT GET BAD REVIEWS ! Scammers !!! Out of principle I would massively avoid !!!!
6. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Add-On Design
I apologize for the frustration, Hayley. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
Made an order 15 days ago
Made an order 15 days ago, still not even been shipped!
Their website clearly states 24 hours to ship and 5-14 days to receive.
5 days ago they blamed it on the courier not collecting and escalated it - and here we are, still no update and the ‘courier’ hasn’t collected!
Note: I do have a tracking number but for 15 days it has said ‘Parcel info received’ and that’s it - so somewhere along the line there is miscommunication or just plain incompetence if it has also happened to others…
6. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Add-On Design
I apologize for the frustration, Corey. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
Awful company avoid
Awful company , charge for express delivery , still NOT received 7 days later , still waiting !!!,, they blame courier when you finally get a response .. heads up , most items anyway are available on ebay / amazon half the price!!
disgusting customer service / refuse to issue credit ... Beware - and purchase elsewhere !!
would you belive this ...took 2 years.. yes 2 years for a response
Reply from Add-On Design
Updated 2 days ago
I apologize for the frustration, SenShi. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to addondesigninternationa with your order #. I’d like to resolve this for you personally.
4. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Add-On Design
I apologize for the frustration, SenShi. We take product quality and customer service very seriously. We haven't been able to locate your order details here, so please reach out to Support@add-ondesign.com with your order #. I’d like to resolve this for you personally.
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