Acumatica Bewertungen 

12
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TrustScore 3.5 von 5

3,5

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Unternehmensdetails

  1. Softwareunternehmen

Vom Unternehmen geschrieben

Technology Leadership on a Future-proof Cloud Platform: Acumatica offers best-in-class functionality for small and mid-sized businesses. Built on a modular, adaptable platform with open APIs for rapid integrations, Acumatica is designed for how modern businesses operate. Its flexible architecture allows for low-code or no-code customization. Built-in AI and ML put automation and data-driven decision-making in customers’ hands. Best in Class Business & Industry Functionality: Propel your business forward with accurate data collection, financial analyses, and precise forecasting. Acumatica serves as a centralized data repository, gathering information from every department under a single pane of glass. All processes are clearly organized. Users have access to the same, real-time data—anytime, anywhere. Ethical Business Practices: Acumatica’s licensing model, data policies, and support have been designed with customers in mind. Pay-as-you-go, consumption-based licensing charges for resources used, not per user, so it grows or shrinks with each business’s fluctuating, or even seasonal, needs.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

12 Bewertungen

5 Sterne
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2 Sterne
1 Stern

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3,5

Alle Bewertungen

(12)

7 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

This system is NOT meant for a GC

This system is NOT meant for a GC or any type of Construction accounting. It is terrible but was sold as it can be used for anything. Once we went live in this horrific system, the people who had almost lived at our office for a year, just magically went away. Wish we could go back to our old system.

1. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We’ve had a very positive experience…

We’ve had a very positive experience with Acumatica. It’s a powerful system with a lot of capabilities, but it’s still relatively easy for users to navigate and learn. One of the biggest benefits for us has been the flexibility of the system and the ability to integrate with other platforms and adapt it to our business processes.

The reporting capabilities are also a major strength. There are a lot of options for getting information out of the system, customizing reports, and having better visibility into the financial and operational side of the business.

Like any ERP system, there is a learning curve and getting the setup right is important, but overall Acumatica has given us much more flexibility and functionality as our business has grown.

29. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Acumatica

Hi Lindsay!

Thank you so much for the thoughtful review! We’re thrilled to hear that Acumatica has been a positive experience for your team, and that its flexibility and integration options have helped you adapt the system to your business processes. It’s great to know the reporting capabilities are giving you better visibility into both the financial and operational sides of the business.

You make a great point that getting the setup right is key, and we’re glad Acumatica has continued to support your growth.

We appreciate you sharing your experience and being part of the Acumatica community!

Bewertet mit 2 von 5 Sternen

An hvac propspective

Having worked as both an hvac technician and project manager, this program is terrible for a service tech. Simple things like what is the site address involves multiple steps. Equipment inventory and work history is nonexistant. Clunky and bloated to say the least.

27. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Acumatica

Hi JB,

Thank you for taking the time to share your perspective as both a service technician and a project manager.

We’re sorry the experience has fallen short, especially for simple tasks like finding a site address and for tracking equipment inventory and work history. We’ve reached out to you for a few more details so we can better understand your workflow and see how we can help and hope to connect soon.

Bewertet mit 3 von 5 Sternen

Very flexible, but complex setups need serious investment

I’m the lead developer on an Acumatica implementation serving 1,500+ users across 13 companies in a single tenant, so this review is from the technical side.

The good: the platform is genuinely extensible. Graph extensions, BQL and the customization framework let us build almost anything we need, from custom modules to third-party integrations over the REST API. Generic Inquiries are powerful, and once they’re tuned properly they give users solid reporting without a developer for every request.

The not-so-good: multi-company setups take a lot of extra work. Keeping CRM data separate between companies in one tenant isn’t available out of the box, and the security model (user types, roles, restriction groups, branch access) has so many layers that we’re redesigning ours from scratch. On our multi-node setup we’ve hit intermittent errors on one node that only clear after an application restart, which has meant repeated support cases. The Modern UI migration is a screen-by-screen job for a heavily customized site, and smaller quirks, like GI functions returning unexpected data types, add up.

It’s a strong foundation if you have in-house development capacity, but expect to invest heavily to make it fit a complex organization.

20. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Acumatica

Hi Ronak!

Thank you for such a detailed and candid review. It’s great to hear that the platform’s extensibility, from Graph extensions and BQL to the REST API and Generic Inquiries, is giving your team the flexibility to build what you need.

We also appreciate you being upfront about the challenges. Multi-company CRM separation, the layered security model, the intermittent multi-node errors, and the Modern UI migration for a heavily customized site are all valuable feedback, and we’re sharing it with our product and support teams.

We’d also like to make sure your open support cases get the attention they deserve, so please reach out to us directly and we’ll work to get you connected with the right people.

Thanks again for your insight and for being part of the Acumatica community.

Bewertet mit 5 von 5 Sternen

Acumatica is a great ERP

Acumatica is a great ERP. It has a lot of automation capabilities, Has a very easy to navigate UI, and has helped our team keep up with our workload as we've had retirements and people move on, without having to hire replacements. We have been enabled by Acumatica to do things much more efficiently than our previous ERP. I highly recommend considering Acumatica for your next ERP!

19. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Acumatica

Hi Mark!

Thank you for such a thoughtful review, and for recommending Acumatica to others! We’re so glad the automation capabilities and easy-to-navigate interface are helping your team do more with the resources you have, especially through retirements and staffing changes.

Hearing that Acumatica has made your team more efficient than your previous ERP is exactly what we hope to deliver. We appreciate you being part of the Acumatica community and wish you continued success!

Bewertet mit 5 von 5 Sternen

Awesome!

Using Acumatica has been such an improvement from what we used bore. Even when I am having issues, the support is quick to respond and help me out.

16. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Acumatica

Hi Misty!

Thanks so much for your kind words, and for taking the time to share your experience!

We’re thrilled that Acumatica has been a big improvement for your team, and it means a lot that our support team has been there when you’ve needed them. We’ll make sure they hear your feedback. If there’s ever anything else we can do, please don’t hesitate to reach out.

Thanks again for being part of the Acumatica community!

Bewertet mit 5 von 5 Sternen

Modern Powerhouse ERP That Is Designed For Every Business In Mind.

Acumatica ERP has become one of the best business decisions the company I work for has made. We used to rely on the AS400 MS-Dos system, which was fine. I grew up using it and so it's familiar. But upgrading to Acumatica was like upgrading from a landline to a smart phone. Acumatica connects as the point of truth for everything from brick and mortar retail locations with ACUPOS to centralized warehousing. With a few connections of your choice, you can add in programs you may already be using like shipping or E-commerce. Real-time visibility across all locations has reduced stockouts by roughly 70% creating a more accurate account of our inventory. Financially month-end closing dropped from 10 days to 3-4 days. As a user, Acumatica does have some customizable screens, to where certain users in the company can only access screens they need, keeping the IT staff to work on other projects instead of networking the entire company through terminals and servers. This makes it easy for anyone to implement and as a user you can create your own dashboard favorites to access everyday screens faster. All in all this is one of the best cloud based ERP implementations I have had the pleasure of being on the team to implement. I have been on 3 and this one was by far the easiest.

13. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Acumatica

Hi Mike!

Thank you for such a thoughtful and thorough review! Results like a roughly 70% reduction in stockouts and a month-end close that went from 10 days to 3-4 are exactly what we hope Acumatica delivers, and we're thrilled your team is seeing them.

It's also great to hear that ACUPOS, centralized warehousing, and your connected apps are working together as a single source of truth, and that role-based screens and personal dashboard favorites are making everyday work faster for your users. Coming from someone who has led three ERP implementations, calling this the easiest one is high praise.

Thank you for taking the time to share your story, and please reach out anytime as your business continues to grow.

Bewertet mit 3 von 5 Sternen

Very difficult getting support for…

Very difficult getting support for custom reports.

Integration with Outlook requires manual addition of every email. Now it appears that making the connection has failures that make linking the Acumatica with Outlook periodically not possbile and the manual copying of emails into the ACTIVITES is hugely inconvenient.

ACUMATICA runs 3rd party support, so ACUMATICA avoids the brunt of the complaints as their 3rd party support entities buffer what the customers think from ACUMATICA, hence my hoping that they watch this site.

Also the recent update has created time lags, where just opening the ACUMATICA program and then trying to find a business by name in the BUSINESS ACCOUNT list can take 30+ seconds, these time delays are counter intuitive with the speed of savings.

Also the OPPORTUNITIES is pretty Robust and many of the robust features are missing from Projects??? No CONTACTS, CONTACT DATA, TASKS LINKED TO TOP OF ACTIVIES all key features in OPPORTUNITIES mode are missing when you are in PROJECTS.

i hope ACU sees this.

Perhaps they should tunew

19. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Would fully agree with Mr A

The software is overpriced, far from user friendly and every process is needlessly long winded. Avoid at all costs. Possibly developed in the 1980's and never updated for the 2020's.

22. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Acumatica

Thank you for sharing your feedback. We're sorry to hear that your experience with Acumatica did not meet your expectations.
At Acumatica, we are committed to delivering a modern, flexible, and user-friendly cloud ERP solution. While we understand that every business has unique needs and workflows, we continuously invest in enhancing our platform based on customer feedback and evolving industry standards. Our user interface, automation tools, and open architecture are designed to streamline processes and improve efficiency.

We’re proud to support thousands of successful organizations around the world across a wide range of industries. Many of our customers have shared positive experiences about how Acumatica has helped them grow, adapt, and innovate.

We’d welcome the opportunity to learn more about your specific challenges and see how we might assist. Please feel free to reach out to me directly at ashley.spence@acumatica.com.

Thank you again for your input—it helps us improve.

Bewertet mit 1 von 5 Sternen

Nice people, terrible business model and terrible software

Acumatica uses a network of Value Added Resellers (VAR) to sell their software. The resellers create templates for their niche market and try to sell the software as a ready made solution. All of that without actually learning about the workflow of their clients. That's what happened in our experience.

The resellers themselves, beside being nice and knowledgeable about the software, provide no added value whatsoever.

Acumatica is marketed as an advance and well built software, with a high price tag. In reality it's very poorly designed - appalling UX/UI and no attention to details, extremely overprices, bloated to the max, and built to make it as hard as possible to make changes on your own (you basically need to learn a LOT and spend hours in order to make simple changes).

It essentially looks like it was initially developed by a bunch of mid level programmers with zero design skills to fulfill a specific company's need, and from there it grew to the terrible software that it is today.

29. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Beware! Terrible Experience

Beware! Recruiting and HR team have no idea what they’re doing and will cut you loose without warning for little to no reason. Recruiting Manager, Sonia sent me an offer and I accepted. She then asked for references but gave no timeline as to when they were needed. I provided the references 5 days before my start date, which apparently wasn’t soon enough for her comfort. She contacted me and immediately began threatened to retract my offer. Extremely rude and unprofessional. Not sure if she was having a bad day or what was wrong because all previous interactions with her were great. But don’t let that kindness fool you! She will pull the rug out from under you quick and without warning! On the call, she stated that I had until noon the next business day to provide the requested information. She kept referring to a “legal document”, no idea what she was talking about, but I don’t think she did either. About 2 hours later she emailed me, without warning, and pulled the offer with an explanation that I failed to meet the reference check requirements outlined in the offer letter. The same references she had just told me that I had until the next day to provide. So in short, stay far away from this company and if you are fooled into working for them, definitely don’t resign from your current position until you actually start. Oh, and apparently HR is run like it’s the 1980’s so just get your friends to pretend to be your references. Apparently as long a human talks to them and tells them good stories about you, you’re golden.

12. November 2021
Bewertung ohne vorherige Einladung

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