I would give 10 stars if I could! I have used acre pharmacy for a number of years and they always go above and beyond for their customers! Never ever had any problems or issues and I get deliveries... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Sophie at ACRE has been so helpful and supportive with issues regarding our recent delivery. Being able to contact via WhatsApp is super helpful when you’re in and out with patients and can’t always... Mehr ansehen
Excellent service from Acre Pharmacy. Kate, my representative, is always incredibly helpful, knowledgeable and quick to respond. No query is ever too small, and she always goes above and beyond to... Mehr ansehen
Absolutely outstanding service from Acre, especially from Amy! Amy has literally gone above and beyond to support me and my business. The service is quick, efficient and the prices are very reasonable... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
Kontaktinformationen
Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, Vereinigtes Königreich
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4,9
Hervorragend
646 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Always Outstanding
Always Outstanding! Deliver on time and let you know if there will be an issues. 100% my preferred supplier!
10. Oktober 2025
Antwort von ACRE Pharmacy
Thank you for the amazing review! We’re so glad to hear that we continue to meet your expectations. Keeping you updated and delivering on time are top priorities for us. We appreciate your support and are proud to be your go-to supplier!
Antwort von ACRE Pharmacy
Thank you so much for your kind words! We’re delighted to hear that you were pleased with our service and prompt delivery. Your feedback means a great deal to us, and we look forward to serving you again soon.
Really easy and straight forward to…
Really easy and straight forward to order but still waiting on delivery, was supposed to be next day
21. Oktober 2025
Antwort von ACRE Pharmacy
Hi, thank you for bringing this to our attention. We’re very sorry to hear that your parcel hasn’t arrived yet. Please contact our customer service team on 01477 536015, and we’ll be happy to resolve this for you as soon as possible.
Always amazing customer service and…
Always amazing customer service and delivery time
13. Oktober 2025
Antwort von ACRE Pharmacy
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and delivery. We look forward to serving you again soon!
Very easy to order online
Very easy to order online. Great customer service. Very quick delivery 🚚.
11. August 2025
Antwort von ACRE Pharmacy
Thank you for your feedback! We're glad you found the ordering process easy and that you were pleased with our customer service and quick delivery. We appreciate your support and look forward to serving you again soon!
Antwort von ACRE Pharmacy
Thank you for the positive feedback. We're glad to hear that you were happy with our communication and delivery service. We appreciate your support and look forward to working with you again.
Antwort von ACRE Pharmacy
Thank you so much for your kind words! We're glad to hear you found our service efficient and speedy. We look forward to serving you again!
Brilliant service
Brilliant service, always posted quickly and always correct. Never had any issues at all. Thank you everyone at Acre.
30. September 2025
Antwort von ACRE Pharmacy
Thank you so much for your kind words and continued support! We're thrilled to hear you've consistently had a great experience with us. The team at Acre truly appreciates your feedback — it means a lot to know our efforts are making a difference. Looking forward to serving you again soon!
Antwort von ACRE Pharmacy
Thank you so much for your kind words. We are thrilled to hear that you found our service efficient. It’s great to know we’ve met your expectations. Looking forward to serving you again soon!
Antwort von ACRE Pharmacy
Thank you so much for your kind words! We're thrilled to hear you were happy with our fast and efficient delivery. We truly appreciate your support and are honoured to be considered your best pharmacy. Looking forward to serving you again soon!
ACRE is super easy to order from
ACRE is super easy to order from. Great prices, friendly staff.
3. September 2025
Antwort von ACRE Pharmacy
Hi Claire,
Thank you so much for your kind words! We're thrilled to hear that you found ACRE easy to order from and enjoyed our pricing and friendly team.
We truly appreciate your support and look forward to serving you again soon!
Kind Regards,
Acre
Not Client Focused
I was very happy with the service when Christian was my account manager and used the company a lot. However, after he left, I contacted them several times (around five emails) to request a new account manager but received no response. Because of this, I moved to Fox Pharmacy, who have been far more focused and attentive to my needs.
7. September 2025
Bewertung ohne vorherige Einladung
Antwort von ACRE Pharmacy
Hi Khorrum,
Thank you for sharing your feedback. I’m very sorry you didn’t receive the support you should have after Christian left. We now have a new area manager for your region who will be in touch, and we hope to restore your confidence in us.
Kind regards,
Acre
Antwort von ACRE Pharmacy
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent, the process simple, and the delivery efficient. Your feedback means a lot to us, and we look forward to serving you again!
Antwort von ACRE Pharmacy
Thank you for your feedback! We're glad to hear you found our service quick and easy. We appreciate your support and look forward to serving you again soon!
Very helpful staff and promo delivery…
Very helpful staff and prompt delivery Thank you
28. August 2025
Antwort von ACRE Pharmacy
Thanks so much! We're glad you found the staff helpful and the delivery prompt. Appreciate your support!
I would like to give my sincere Bethany thanks…
I would like to give my sincere thanks to Bethany Wilson for her outstanding support in helping me complete my order. She was incredibly patient, attentive, and professional throughout the entire process. Bethany took the time to explain everything clearly, answered all my questions without hesitation, and went above and beyond to make sure I was fully satisfied. Her calm and friendly approach made the experience stress-free, and I truly appreciated her efficiency and dedication. It’s rare to come across someone with such professionalism and genuine care for customers…Bethany Wilson is a real credit to the Acre team. Thanks again Beth.
27. August 2025
Antwort von ACRE Pharmacy
Thank you so much for your kind words and heartfelt feedback! We're thrilled to hear about your positive experience with Bethany — she truly is a valued member of the Acre team. We're so glad she was able to make your order process smooth and stress-free. We'll be sure to pass along your thanks — this will mean a lot to her. Thanks again for your support!
First time using acre everything was…
First time using acre everything was great , on time delivery, and quality products
26. August 2025
Antwort von ACRE Pharmacy
Thanks so much! We're really glad to hear everything went great — from the on-time delivery to the product quality. Looking forward to serving you again!
Antwort von ACRE Pharmacy
Thanks so much! We're glad you had a great experience — hope to see you again soon!
Antwort von ACRE Pharmacy
Thank you so much for your kind words! We're thrilled to hear you were pleased with the fast delivery and the quality of our products. Your satisfaction means everything to us, and we look forward to serving you again soon!
Poor delivery communication
I made an order worth close to £300.
There was a note on the website stating if you order before 5pm on Thursday the 21st August you would receive your order as per usual times despite the holidays over the following days.
I made sure to order on the Wednesday in plenty of time.
I received a phone call on the Thursday afternoon to tell me that my order would not be delivered on time due to the holidays and I would not revive it until a week later. This was due to my postcode.
I explained their website guidance around ordering and that I would not have ordered had I known this and nowhere on the website mentioned anything about postcodes or delivery areas. I had followed instructions and ordered in plenty of time and now had less than 24hours to find prescription products for my patients.
They did apologise and agreed the website was not clear and I must say I received a very quick refund as I chose this over the delivery.
Disappointed as it was my first time using this pharmacy. I will try again and hopefully a more positive experience.
20. August 2025
Antwort von ACRE Pharmacy
Hi Jennifer, thank you for taking the time to share your experience and I sincerely apologise that you did not receive your order when expected.
Although there was a banner on the website advertising bank holiday delivery services, we do appreciate you highlighting the confusion around the delivery information and postcode restrictions.
Your feedback will help us take steps to make our website guidance clearer, and we sincerely apologise for the inconvenience this caused.
Thank you
Acre
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