Really disappointed with the after service. The broadband worked fine for a few months but then started to go slower. We called Acorn and they provided a new router but it didn’t make much difference.... Mehr ansehen
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Das sagen Bewerter
Appointments were kept, delays were notified as they happened, extremely polite, helpful installer, who made sure everything was working before he left. He also advised us that we could contact him in... Mehr ansehen
The engineer made a good survey of the house and best signal location. The equipment and wiring was done quickly, professionally and completed a tidy job. Setting to work was explained and s... Mehr ansehen
Very quick fitting and communication. We can't get the 50mb which is the only downside for us but that is a function of our position rather than a fault of the company. The engineer was great, very fr... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Acorn Broadband offers high speed wireless internet throughout the Highlands in Scotland reaching some of the most remote areas possible!. An open door of possibilities, education, employment and of course entertainment. The possibilities are simply endless!
Kontaktinformationen
Naver House, Naver Rd, Thurso, KW14 7QA, Thurso, Vereinigtes Königreich
- 0184 753 5001
- darragh@acornbroadband.com
- acornbroadband.com
3,9
Gut
61 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Im on the R350 package last week thy…
Im on the R350 package last week thy sent me an email i must pay R677 i phoned them and thy said its an tecnical problem but its sorted. Today thy wanted to debid R677 from my acount and the debidorder faild. I phoned them again this morning now thy say i must make a plan to pay them. If it was my mistake i would gladly go out of my way to get the money im ther acount but its was there mistake so they must be responsible for there mistake not me. I am defnitly canceling them
3. September 2024
Bewertung ohne vorherige Einladung
Antwort von Acorn Broadband
Hi Andre, I think you have made a mistake. We are based in Scotland. I think you must be referring to a business in South Africa as you are referring to rands?
Please remove your comment as it does not relate our business in Scotland and is therefore completely inaccurate.
Thank you.
Great staff
Easy process to follow. Friendly team. Neil was particularly understanding and did a great job explaining everything to my grandmother and caused no disruption at all. Service so far is good - a vast improvement on previous copper wire service. Highly recommended.
26. August 2024
Very professional installation service.
The installation technician arrived as planned and performed the installation in a very safe and efficient manner. Very professional and a real pleasant chap.
26. Juli 2024
Brilliant so far
Easy to order, excellent service. Installation was completed when we were told it would be done & by such a friendly helpful and competent man. Billed on time & ooh such an improvement in BT.
26. Juli 2024
Excellent customers service
26. Juli 2024
Excellent service from beginning to…
Excellent service from beginning to end. Wish we’d gone to Acorn much sooner
28. Juni 2024
Excellent service
23. Mai 2024
From start to finish the process was…
From start to finish the process was quick and easy.
The engineer was absolutely fantastic, professional, polite and had us hooked up in a matter of hours, this includes installing the dish and everything.
Fantastic service, excellent company and at last really good broadband in a very rural area.
29. April 2024
Top Service
From the moment I submitted my enquiry to the completion of the install, Acorn Broadband were fab. Special mention to the engineer Neil who ensured I got the best signal possible. He was incredibly helpful and a great ambassador for the company.
20. März 2024
Quick and tidy
Quick, tidy installation. Now have internet at 10 times my previous speed!
26. Februar 2024
very prompt turning on the service when…
very prompt turning on the service when I needed it most. Email correspondence always timely and polite
26. Januar 2024
The install was straightforward
The install was straightforward, I went for the 30 speed package, but I cannot get more than 9, engineer still working at it, the bad weather didn’t help.
17. Januar 2024
Excellence from the whole team
I found them extremely helpful. Great communication and the installer arrived on time and it was quick and easy and working within two hours from arrival to departure. Great service
27. November 2023
No hassle experience
No hassle getting fixed up, a quick phone call got the ball rolling. Arrangements were made for engineer to install and was up an running in no time .
14. November 2023
I am really happy with the speed of the…
I am really happy with the speed of the broadband and the installation was quick into my house and well worth for money I will recommend to my family and friends
28. September 2023
acorn broadband
got acorn broadband as the company i already had were getting slower and slower, so thought i would give acorn a try as they are local as well, didn't have to wait long to get it installed and it was up and running right away, after initial teething problems which were sorted out the next day i have no complaints so far, would recommend
21. August 2023
Very fast and reliable
Very fast and reliable! We get about 27mb/s as our top speed, and we average in the low 20s. Which is a vast improvement on our 1mb/s previously! Couldn't recommend it enough for people out in the sticks like ourselves!
25. September 2023
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