The delivery of the battery was quick. Unfortunately the battery was faulty and was not charging properly from the start and did not last long. The customer service was good in that they did process a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered one item "15.4V 41.58Wh replacement battery for Acer SWIFT 7 SF713-51" which arrived within a week. The package came with small screw drivers. The battery was packaged in electro-static proof... Mehr ansehen
Unternehmen hat geantwortet
*Bought a battery replacement from you about a year back and was perfect. Fast and smooth delivery process, actually forgot I used this company until someone referred them back to me from Australia... Mehr ansehen
Unternehmen hat geantwortet
I was originally worried after reading reviews and already purchased. Having said that, battery posted next day and arrived in Brisbane 1 week later, all during Sydney floods. Battery looks well built... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We specialize in Acer laptop replacement batteries in Australia, after 15 years of accumulation and precipitation, we have the most comprehensive Acer replacement battery models here. Our Acer replacement batteries are made of imported high-quality cells, which have passed many international certifications and are 100% compatible with your original Acer batteries, as well as offering a 30-day money-back guarantee and a one-year warranty!
Kontaktinformationen
4,4
Hervorragend
41 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I recommend this business if you want a laptop battery.
My laptop's battery was dead flat. I ordered an Acer battery from this business. I wasnt sure about buying something online and they sent me an email to reassure me they will send the product. I got it within 7 days. The battery works well. They saved me buying a new laptop. Thank you.
2. November 2023
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
I was relieved to find a company that…
I was relieved to find a company that dealt solely with Acer batteries, and happy to find they had my exact model! The price was even more of a pleasant surprise- much less than what I expected! 😊
29. September 2023
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
Delivery was spot on
Delivery was spot on. And for a battery of an old laptop i have been using that is still out there is great.
4. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
Everything was perfect from order
Everything was perfect from order, delivery and fitment. Keep up the good work!
14. April 2023
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
Replacement of faulty battery
I first ordered a battery in december 2022 and received it within 10 days. however, the battery was faulty and would crash at 50% and not charge beyond 87%. i contacted customer service and after trying some troubleshooting, the customer service representative Tiffany decided that the company would just send a new battery. i received the new battery within 10 days again and installed it. the new one works absolutely beautifully, even better than my laptops original battery when i first bought it. 10/10 customer service experience, 10/10 battery performance
27. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
Quick delivery
Quick delivery. Excellent battery. Great price.
27. März 2023
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
Correct product, quick delivery, good experience "15.4V 41.58Wh replacement battery for Acer SWIFT 7 SF713-51"
Ordered one item "15.4V 41.58Wh replacement battery for Acer SWIFT 7 SF713-51" which arrived within a week. The package came with small screw drivers. The battery was packaged in electro-static proof sleeve. After replacing the old battery and doing 3 cycles, it seems to be holding up well. Overall pretty good experience.
16. März 2023
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
All Good
Fixed my issue. Came promptly. Screwdrivers provided.
25. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
Found the whole process great
Found the whole process great, with follow,up after sales (how did we go), and great communication , well done crew
28. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
Battery worked right off the bat
Battery worked right off the bat! Product as advertised,Quick delivery and packaged with care. Will be ordering Acer laptop parts from here again.
29. September 2022
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery Team
First time ordering a battery this way.
First time ordering a battery this way.
Arrived within a couple of days.Installed in computer and working well.
12. September 2022
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery Team
Acer F15 battery
Ordered on line, delivered in 3 days, battery working and as described, recommended
6. September 2022
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery Team
Great product knowledge and parts…
Great product knowledge and parts available and delivered in short time.
25. August 2022
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery Team
On time delivery - easy to order.
Ordered 1x acer aspire v17 battery, came in 3 business days. Definitely recommend.
15. August 2022
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery Team
Purchased battery that I thought was in…
Purchased battery that I thought was in Australia, supposed to be 3 to 5 days postage. Eventually arrived 6 weeks later. Avoid these scammers!
21. Mai 2022
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customers,
We're sorry to hear about your negative experience with our products and services. We understand your dissatisfaction and inconvenience caused by late delivery.
First of all, we apologize for the delay in battery delivery. We believe this matter was not handled as effectively as it should have been and take responsibility for this error.
We would like to explain that there may be a variety of factors that may cause delays, such as unexpected logistical issues, weather delays, or other unforeseen circumstances. However, we understand you are not satisfied with this explanation and are working to resolve the issue to prevent it from happening again.
We value your feedback and take every complaint seriously. Your dissatisfaction highlights areas for improvement and we are committed to making positive changes to ensure a better customer experience.
We welcome your feedback and encourage you to contact us directly if you would like to discuss this matter further or have any other questions or concerns. You can contact us and we will try to respond promptly and resolve any issues.
We again apologize for any inconvenience and thank you for taking the time to provide feedback. We are committed to improving our services and hope to provide you with better services in the future.
Sincerely,
acerlaptopbattery Team
Good Quality Battery and Quick Postage
I was originally worried after reading reviews and already purchased. Having said that, battery posted next day and arrived in Brisbane 1 week later, all during Sydney floods. Battery looks well built and worked as you would expect. Thanks
10. März 2022
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery Team
Items not in Australia
Despite the website saying items in in Australia, this is a lie. Battery shipped from China, not due here for over a month. Do not use.
16. Dezember 2021
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear Customer,
I would like to express my sincere apologies for the confusion and inconvenience you have experienced. I understand your dissatisfaction with the delay in receiving your battery and the misrepresentation of the product's origin.
Firstly, I would like to clarify that we deeply regret any misleading information on our website regarding the origin of the battery. This was a mistake on our part, and we take responsibility for not accurately representing the product's location. We will immediately correct this information to avoid any further confusion.
Regarding the delay in delivery, I want to assure you that we are aware of the situation and are working closely with our logistics partners to resolve it. While the battery did ship from China, we understand that this has caused a significant delay in your receiving the product. We are exploring alternative shipping methods and sources to ensure faster delivery times in the future.
We value your feedback and use it to improve our services. Your complaint has been brought to our attention, and we are committed to rectifying the issue to prevent similar situations in the future.
Once again, I apologize for any inconvenience caused and assure you that we are working diligently to resolve this matter. Thank you for taking the time to provide your feedback, and we hope to have the opportunity to serve you better in the future.
Best regards,
acerlaptopbattery Team
AVOID SCAM SITE!!
AVOID SCAM SITE!!
>Their address is a scam, it is actually a Kitchens and Fittings store.
>Live Chat isn't live at all, you won't get a reply.
>Call up your bank and ask to cancel the payment.
>Only buy batteries from OFFICIAL sources.
>They also have a social media tab, and when clicked on - it leads you no where.
21. Oktober 2021
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear Hayden Vardy,
I'm sorry to hear about your negative experience with our website. Your feedback is crucial to us and we take it seriously.
First, I would like to address the questions you have raised:
Address Misrepresentation: We acknowledge that our address has caused confusion and we apologize for any inconvenience this may cause you. This was an honest mistake and we are working to correct it immediately. We will ensure that our address is accurately displayed on our website to avoid any further confusion.
Live chat not working properly: We apologize for the unresponsive live chat feature. This is due to a technical issue that we are actively working to resolve. We strive to provide prompt customer service, and we will ensure that our live chat feature is fully operational to provide timely assistance to our customers.
Social Media Tab Issues: Thank you for pointing out an issue with our social media tabs. This was an oversight and we will fix the link to redirect customers to our official social media pages. We apologize for any inconvenience caused.
Regarding your payment, we assure you that we have not processed any unauthorized transactions. However, if you believe that your payment was processed incorrectly, we recommend that you contact your bank immediately to resolve the issue.
We would like to emphasize that we value our customers and strive to provide them with a positive shopping experience. Your feedback highlights areas for improvement and we are committed to making the necessary changes to enhance our service.
I again apologize for the inconvenience. We are committed to improving our services and hope to have the opportunity to provide you with better services in the future.
Sincerely,
acerlaptopbattery Team
I purchased a battery for my Acer…
I purchased a battery for my Acer laptop, I received great customer support and bought my battery that arrived quickly. Thank you.
29. Juli 2021
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery Team
Stay away from these guys
Stay away from these guys, a very dodgy outfit. I sent them all the correct details about my Acer laptop, they sent the wrong battery. So far so good, I'm getting used to that these days. I was stunned when they told me the solution to the problem....I need to return the battery at my expense and then they will CHARGE ME a fee for their error. Come on guys, you have to be kidding. So let me get this right, you can send me anything, and if you get it wrong, I pay the penalty. I told them to put their batteries somewhere the sun don't shine.
22. Oktober 2019
Bewertung ohne vorherige Einladung
Antwort von AcerLaptopBattery.com.au
Dear customer，
We are sorry to hear about your negative experience with our company. Your feedback is very valuable to us and we hope to address the issues you raised.
First of all, we apologize for sending you the wrong battery. This was our mistake and we acknowledge the inconvenience and dissatisfaction it caused. We will investigate this matter internally to ensure that this type of error does not occur in the future.
We're sorry that the solution we provided for this issue did not meet your expectations. We understand that it is unacceptable to ask you to return a battery at your own expense and then charge you for our error. This was not our intention and we apologize for any confusion or misunderstanding.
We would like to emphasize that we value our customers and strive to provide high quality products and excellent customer service. We are proud of our reputation and strive to maintain it by continually improving our processes and procedures.
We sincerely appreciate you taking the time to provide us with your feedback. Your feedback is valuable to us and we are committed to improving our services to ensure a positive and satisfying experience for our customers.
Please accept our sincerest apologies for the inconvenience caused to you. We hope to rectify this situation and restore your trust in our company.
Thank you for your feedback and we look forward to the opportunity to provide you with better service in the future.
acerlaptopbattery Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.