We had to arrange alternative flights to get to Australia, due to our flights via the Middle East being cancelled. Molly did a great job in finding us flights that (nearly) matched our original dates,... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Excellent Service from Molly at Ace Flights. Our flight to Australia was cancelled due to the conflict in the middle east. However, Molly very quickly and efficiently found us an alternative flight on... Mehr ansehen
Unternehmen hat geantwortet
This is the third time my husband & I have booked with Molly at Ace Flights. The service she provided has always been good however this time it was exceptional. Having to source flights at short no... Mehr ansehen
Unternehmen hat geantwortet
So far so good. Kevin helped us to book our tickets to Australia avoiding the conflict zone in the middle east, last minute. He got us the best possible price he could and this has meant we can still... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ace Flights Ltd is a leading UK-based travel agency specializing in the sale of flights and holidays. With a team of highly experienced agents and a commitment to providing exceptional service, we are dedicated to making your travel experiences memorable and hassle-free. Our strong affiliation with PTS (Protected Trust Services) ensures that our clients enjoy financial protection, giving you peace of mind throughout your journey. At Ace Flights Ltd, we understand that every traveler has unique preferences and requirements. That's why our knowledgeable agents leverage their extensive sales experience to offer personalized recommendations and tailored itineraries. Whether you're planning a relaxing beach vacation, an adventurous getaway, or a business trip, our agents go above and beyond to craft the perfect travel package for you. As a trusted travel partner, Ace Flights Ltd prides itself on delivering exceptional service, personalized recommendations, and competitive prices. We prioritize customer satisfaction and work tirelessly to exceed your expectations. Whether you're a frequent flyer or a first-time traveler, our goal is to make your journey seamless and unforgettable.
Kontaktinformationen
1110 Elliott Court Coventry Business Park, Herald Avenue ,Coventry, CV5 6UB, West Midlands, Vereinigtes Königreich
- 0203 997 9399
- sales@aceflights.co.uk
- aceflights.co.uk
4,7
Hervorragend
481 Bewertungen
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Molly was superb from start to finish
Molly was superb from start to finish, we got a great deal for flights to Sydney business class, all with short stops in between flight, with major airlines. we will use them again for sure.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Molly was so helpful from start to…
Molly was so helpful from start to finish and got our family a really good deal to fly to Perth in December. Thank you Molly 😀
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Patient help during a time of stress
Kevin went over and above to help me find another flight to Australia when mine was cancelled. I needed very specific dates and he spent a long time searching. I was very tired, stressed and anxious, but he remained patient and polite, as I rejected his every offer! In the end, he found flights that suited me. Thank you for your help.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Flights to avoid Dubai
As the conflict in the Middle East expanded I decided to ask for my Emirates flights via Dubai to NZ to be refunded.
I spent 4-5 hours online searching for new flights to Wellington and found no solutions that worked for me. I did not want to spend long layovers alone in a foreign airport. Sid took this on board and came up with an amazing itinerary which was not too expensive. And with short layovers.
I could not be more grateful. Such a relief. And I have been booked to have assistance which gives me access to bulkhead seats. That is a huge bonus. I’m nearly 80 and suddenly feel grateful to be old!
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Stella was incredibly helpful
Stella was incredibly helpful - thankyou!
Typically I would book my own flights online however with the constant changes in prices and availability due to the conflict in the middle east it was very difficult to manage. Stella was very helpful and found us flights that worked for us. I highly recommend and will book with Stella again. Thank you
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Molly was extremely helpful even…
Molly was extremely helpful even staying late to give us an improved offer
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Very quick service
Very quick service - Gave Kevin details of our requirements - we were booked through Dubai just over a week after the US/Israel bombing of Iran.
There was a complication in that one of the party was to fly UK>Brisbane>UK and the other two members of the party was to fly UK>Brisbane & Perth>UK.
We all wanted to sit together where possible.
Kevin sorted very quickly at a good price.
Thank you Kevin.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Ace Flights and help from Stella
Having Stella on the end of the phone was a great help she was able to talk me through the procedure and help with any difficulties I had in understanding what to do and there was a few!. Not only that, she sorted me with a great value flight at Very short notice for a family emergency on the other side of the world, so my stress levels were high. I cannot thank Stella enough!
I would recommend ACE Flights Ltd to anyone. I will certainly need Stella`s help in the future when I make my next booking.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Don’t piddle with d pirate! My previous good review about Ace…
My previous good review about Ace Flights need to b taken down! ASAP please! as I had not then understood how Unhelpful and Bad! This company is!
Like! I still have no idea how much Kevin charged me for his ‘help’ in booking me with my last 6 flights from UK to NZ (I have asked repeatedly for this info and he sidesteps as all Con artists do!) so certainly I was given the same fake runaround as all the other negative reviews mention!
He/ they also give NO refund in flights and NO help on getting visas.
Go! Online with Expedia! Will b my advice to myself ! and any other burnt person by this toxic company who are after all from the same branch as their previous ACE kin?! Long gone down!
This will also now occur! having made that fatal mistake of having piddled with d pirate! Arrgh! 🏴☠️ Pirate Mary Out!
29. Januar 2026
Bewertung ohne vorherige Einladung
Excellent setvice
This is the 3rd time we have booked with Ace Flights and Stella who we spoke to regarding flights was very helpful listened to our requirements and got us what we wanted for our flights to Perth. Thank you Stella
25. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Scotland to Australia
From start to finish Kevin provided a first class service very helpful and informative
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Kevin was so helpful and obliging and…
Kevin was so helpful and obliging and went out of his way to assist with travel plans and booking.
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
It was really helpful talking to Kevin
It was really helpful talking to Kevin. He takes his time sorting out my booking and I’m thankful for him. He was there for me till the end
3. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Bespoke Service
The personalised service we received via phone calls and return calls as promised, and in a timely manner. All emails queries were also addressed promptly.
Every avenue was explored, and Mollie gave us a great flight schedule to suit our needs for a Christmas in Australia with family. I would highly recommend Ace flights to anyone.
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Kevin helped us sort out our flights to…
Kevin helped us sort out our flights to Australia via Dubai.
He also helped us book an hotel in Dubai.
Couldn't be more grateful for his help and input
.
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Excellent Quick
Excellent Quick, effective response to my telephone request. Very satisfied!
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Very Good
Very Good, I was offered a number of options at very competitive prices. The service was excellent and the responses were very quick. The Agent was very helpful and knowledgeable. All my questions were answered promptly
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Very good brilliant
Very good brilliant and flight good reviews and I am very excited
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Very efficient.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
I was a little unsure how to book a…
I was a little unsure how to book a flight as it is a long time since I have flown long haul . Kevin helped me with ease and consideration , so I am ready to go on a very special journey . I don’t like leaving a review until after my flight but I have been put at ease and all being well I can leave another afterwards !
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
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