AB Walker, Funeral Directors Bewertungen 1.275

I cannot rate AB Walker Caversham high enough. 5 star is an under rating!
From the 1st call, to say Jenny had passed, I spoke to a real person, I think his name was David. Totally throw me, when he answered after just 2 or 3 rings. No pressing this button for what ever or leaving messages on voicemails!
He was very professional when he & his colleague came to take Jenny. They made a very emotional time, a little bit easier.
The 2 ladies in the Caversham office, Melanie & Louise, were brilliant. Really helped me through the whole process. Even doing a couple of things for me, that I wasn't up to doing.
Nothing seemed to much trouble for them. Even letting me sit in the front office a few times, just talking with them, about Jenny. They gave me the time & helped me & our children, when we went to view Jenny a couple of times. They made me feel I could have stayed there all day/night if I wanted.
David & his team were great at the cemetery. Helping guide us through the whole process, to Jenny's final resting place.
I have left instructions with my children to use the same office when it's my time to join Jenny.

From the first contact with AB Walker to the day itself I felt supported and knew I could contact them if I had any questions and they always replied promptly. This gave me great comfort at a very difficult and upsetting time in my life.

Heidi who I dealt with had a compassionate, kind, helpful and professional approach. I would also like to give a special mention to Susie Mitchell, the Celebrant , who provided invaluable help when getting together the order of service for my husband’s funeral and conducted the service in a warm and deeply personal way.

Could not have asked for a more sensitive and supportive experience during our bereavement. Caring, professional and transparent. Clare was very helpful and so easy to work with. The team who collected our loved one were wonderful. The lady on reception was warm and friendly. The team on the day of the funeral were superb. Highly recommend this exceptional service.

Internment of Ashes went ahead with no problems - electric mini was great publicity

A very attentive, professional and discreet company. They have years of experience and it shows. They took care of everything which made a stressful and emotional period manageable.

Professional and compassionate approach to everything concerning the passing of my husband, from the organisation to the final part of the funeral.

Jordan and her colleagues were the kindest, most caring people you could ask to meet at the saddest time of your life. Jordan made the process of arranging my dad's funeral bearable when I thought it would be unbearable..I cannot recommend AB Walker highly enough

The help and kindness shown by Kate in your Woodley branch

Went out of their way to make the experience as painless as possible. Veryy accommodating.

I used AB Walker for both my parents’ funerals. I can’t recommend highly enough. Emily & Jordan in the Binfield office were attentive, helpful, understanding, patient & kind … I could go on! Both funerals went perfectly and this gave me comfort at a very difficult time.

Everything was handled in a professional and sympathetic way. The staff did everything they could to make a very sad and difficult situation as stress free as they could.

Always professional and makes the process of arranging a funeral very easy at a very stressful and upsetting time

Attentive, professionals at all times.

Lovely people and very accommodating!
We had a wonderful experience and made payment stress free.

Sympathetic and meticulous service from AB Walker, Thatcham, from the moment we first called them until after the service.

I would wholehearted recommend this compassionate and professional firm.

Many thanks for your support at such a difficult time.

We were meet with kindness and gentleness and understanding when we went to sort out funeral arrangements for my mum
Bev sorted out everything for me and phoned often to check on how we were doing
On the day of the funeral the men respected my family’s idea of being all 6 pallbearers and walked alongside them on the way in to the crematorium just in case of any difficulties.

The staff were kind and respectful. Rita wanted a very low key funeral service, with no fuss.
The team helped deliver that 100%.

From start to finish your staff were incredible - from Clare (our designated contact) to the funeral staff who took my sister to the crematorium and James for his professionalism of the occasion. It made, what was a very emotional time, easier for everyone as all the procedures were in place and done with great reverence and dignity. A special thanks should go to Cannon Brian Shenton who officiated the service perfectly. Thank you to everyone.