Absolutely useless! Don't bother with the Husband and wife cleaning teams, the wife runs around half cleaning everything to make up for the double hourly rate you are paying for each cleaner while t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Absolutely useless! Don't bother with the Husband and wife cleaning teams, the wife runs around half cleaning everything to make up for the double hourly rate you are paying for each cleaner while t... Mehr ansehen
Unternehmen hat geantwortet
Absolute Domestics have been amazing in finding me a cleaner and I couldn’t imagine my life without Jade now! She is friendly, professional, hard working and thorough. It’s such a relief to find her a... Mehr ansehen
Unternehmen hat geantwortet
I wish we had found this company and Natalie who comes a lot earlier as the difference it has made to our lives is fabulous. We both have health problems and knowing our home is getting a thorough cle... Mehr ansehen
Unternehmen hat geantwortet
Have been using Absolute Domestics for 6 years now and can't rate them highly enough. Jordan our cleaner is fabulous, love coming home to a clean house and she's great with our menagerie of pets. Lo... Mehr ansehen
Unternehmen hat geantwortet
Absolute Domestics has been helping in Australian homes for over 30 years. We expertly match our clients with our police checked, trained, vetted cleaning contractors.
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 68 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Le Yi got in touch with us very quickly to arrange a day / time to start regular cleaning. She is punctual, efficient, and did an excellent job. Nice vibes too!
LeYi has excellent communication and time management skills. She is an organised and efficient cleaner and leaves the house sparkling.
LeYi cleaned my very large house efficiently and with care. It’s great to come home to a sparkling house!
Stacey does a very thorough clean.She is very professional and a nice person.
Booked a cleaner and was hoping for 5hrs 9am till 2pm on a Tuesday.
A professional text message was sent to me in a couple of days later from the cleaner Claire.
Claire had all the equipment need for the job. Claire worked hard and did a fantastic job.
The cleaner was lovely and did an amazing job. She did everything I asked and was very thorough. Definitely recommend Absolute Domestics!
Kate was exceptional! Not only was she really personable and positive, her attention to detail in making sure all cleaning requests were completed to perfection was really impressive; the house is still shining a week later! We will absolutely use Absolute Domestics again.
Sonam did an amazing job. Our house was spotless when she finished. Thank you ;)
My experience with this company and its cleaning service was disappointing to say the least. There was lacking communication from the cleaner assigned to me, and I encountered several issues throughout the process.
On Thursday, I received a call from the man who “cleaned” my home to discuss the services I requested, which included general cleaning of all shared areas (kitchen, living room, dining room), bathrooms, and bedrooms. I also expressed interest in having the linen washed and asked if that would be possible within the 3.5-hour service. I mentioned that if we couldn’t finish everything in the allotted time, I would be happy to extend the session. After our conversation, he said I would be contacted to confirm the time, but I never received any confirmation, so I (the customer) had to reach out to him to verify the booking.
On Saturday, he arrived 10 minutes late and claimed he had been waiting for 10 minutes for the gate to open. I had clearly mentioned during our call that I live in a gated community, and he would need to contact me for remote access when he arrived. If he was informed of this, I don’t understand why he didn’t contact me sooner.
At 3:50 PM, he called to say he had finished cleaning. A young member of my family, who was at home, called me a minute later (3:51 PM) to let me know he had already left. This means I paid for 20 minutes of service that wasn’t provided.
Unfortunately, I couldn’t inspect the house before making the payment, as I was working. However, once I got home, I noticed several areas were not cleaned AT ALL. Specifically, the downstairs area wasn’t mopped, none of the toilets or the laundry room were cleaned, and the master bedroom was untouched. The living room wasn’t vacuumed, and there was rubbish underneath the couch. In the 3.5 hours, it seems he only cleaned the kitchen, vacuumed, and made the bed in two of the three bedrooms. If he cleaned anything else, I wouldn’t know, as he did not communicate what had been done.
I understand that it may not have been possible to complete everything within the agreed timeframe, which is why I offered to extend the service during our first call. However, it is unacceptable for him to claim that the cleaning was "finished" when he did not clean anything other than the kitchen. I later noticed that he broke my vacuum, accidents can happen so it’s not a big deal that he broke it but there was no decency to at least inform me that he had.
The man clearly took advantage of the fact that I was away at work. It’s been a week since I contacted the company regarding my experience. I have called several times, I have left messages and yet no one has tried to contact me other than a message to “call them back” (I did several times, they don’t answer). The man who cleaned is an issue but the company being informed of these issues and doing nothing shows that that they are taking advantage too.
WI explained to them I wanted to have weekly services with them but with a different cleaner as their websites states “I can request a different cleaner without issues” well apparently that is not true as they don’t even bother to communicate back

Antwort von Absolute Domestics
Friendly, competent cleaning team
House looks brand new.
Cleaners Daniel and Vee were very thorough and professional.
Would highly recommend their services.
I was very pleased with the customer service provided and the efficiency of the cleaner.
I recently sold my home so needed a "courtesy clean" before handover and settlement. Jason did an excellent job! He was friendly and professional and completed my clean in good time. I can well recommend using Absolute Domestics and certainly will return in future when I need my next clean. Thank you to Jason Thomson for your work and Absolute Domestics for the booking.
exceptional detailed clean
Easy to communicate with
punctual
I absolutely loved Lisa the cleaner that came. I would highly recommend for anyone wanting a quick reliable service without the hassle.
We have really enjoyed our permanent cleaner, who was flexible with times and did such a great job.
After almost two years she had to leave us for a better and brighter future, but we were able to get a temporary cleaner in the interim prior to obtaining another permanent cleaner.
I arranged to have my house spring cleaned. The company arranged for the cleaner who came on time and was very obliging, we agreed on a list of the things I required, I was very pleased with the results.
I would definitely recommend Absolute Domestics and the service I received.
Had my first cleaning session on Wednesday....wonderful experience so professional and thorough....cleaned my floors, bathroom and kitchen spot less...am so happy...looking forward to next visit....thank you
Joanna‘s attention to detail in my bathrooms was amazing. She was very easy to chat to and explain what my needs were Overall great job.
They were up to my expectations and were very polite and did a very good and thorough clean.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.