I was happy with the customer service from Will and Chris on the team. They were helpful and understanding with helping my order proceed with the slight hiccup I had .Very easy to deal with which I li... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
99 bikes totally disgusted with staff who ignored me and when finally paid for minor service of 2 e-bikes was ripped of $400 Normally would pay $95 per bike at Malvern super store glenhuntly were I... Mehr ansehen
Todd was tremendous to deal with at the Tweed Heads store as we bought and set up my wife's first e-bike today. Friendly and knowledgeable both over the phone and then in-store, patiently providing ex... Mehr ansehen
Top team at 99 bikes Maribyrnong, most enjoyable experience. My new Merida road bike, set up perfectly by Mechanic Nathan. Professional staff, friendly & knowledgable. 99 bikes Maribyrnong is my O... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Kontaktinformationen
66 Abbotsford Rd, 4006, Bowen Hills, Australien
- 1800 990 523
- help@99bikes.com.au
- 99bikes.com.au
3,7
Akzeptabel
15.852 Bewertungen
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Das haben sich andere Leute angesehen
Antwort von 99 Bikes
Thanks so much for the great review and feedback!
I ordered and paid for a Co2 bottle,it…
I ordered and paid for a Co2 bottle,it never arrived. I assume it cannot be posted as it is a dangerous goods, but no contact from 99bikes with an explanation and a refund of the product.
2. Juli 2023
Antwort von 99 Bikes
Thanks for your feedback Leigh.
We've looked into your order and can confirm you didn't order a CO2 cannister on this order. We have emailed you the invoice for the remaining 3 items that you purchased and that have been delivered.
Excellent service and product
I purchased Shimano bike shoes via click and collect. A friendly text was received within an hour to let me know they were ready. At the shop, it was quick to pick them up. No hassles at all
2. Juli 2023
Antwort von 99 Bikes
Thanks for the great review!
Excellent customer service
Excellent customer service. Brock fro the warehouse made a return a positive experience ans ensure I will be a return customer. Excellent communication.
Congatulations
16. Juli 2023
Antwort von 99 Bikes
Thank you for the review Colin! We are glad Brock could help you with your return!
Bke was ready for pickup
Bke was ready for pickup. Employee fully explained the prcedureb for operatin and adjusted bike to suit my size.
2. Juli 2023
Antwort von 99 Bikes
Thanks so much for the great review, we hope you enjoy riding your new bike!
Great service and product.
Product description, communication and delivery were all very well done. I was very pleased with the product I had ordered.
29. Juni 2023
Antwort von 99 Bikes
Thank you for the review!
99 bike Hoppers
99 bike Hoppers, my favorite shop, good price and great product quality.
29. Juni 2023
Antwort von 99 Bikes
Cheers for the amazing review!
Awesome Service
The Staff was very helpful, had everything I need, very good to deal with.
30. Juni 2023
Antwort von 99 Bikes
Thanks a lot for the great review!
Antwort von 99 Bikes
Thanks so much for the fantastic review!
The mechanic was really approachable…
The mechanic was really approachable and did a great job.
30. Juni 2023
Antwort von 99 Bikes
Thanks so much for the great feedback!
Was another easy professional change…
Was another easy professional change over of clip in pedals.Maybe could have been done on the spot I thought,but since you were short staffed,had to comeback few days later…..no sweat.😁
29. Juni 2023
Antwort von 99 Bikes
Thanks a lot for the great review!
Great price and fast delivery.
29. Juni 2023
Friendly
Friendly, knowledgeable staff who go out of their way to help. Great service both via phone and in person.
29. Juni 2023
Antwort von 99 Bikes
Thank you for the great review!
Staff were super helpful
Staff at the Noarlunga store were super helpful, they didn’t have the part we needed in stock (hand brake for an electric bike), but searched online for us to find the correct replacement part.
18. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von 99 Bikes
Thanks Sandra!
Have a great day!
Antwort von 99 Bikes
Thanks Nataliya,
Have a great day!
Bike Rackmania
Service exceeded my expectations and the price was matched to the best available and beaten.
28. Juni 2023
Antwort von 99 Bikes
Thanks Martin!
Have a great week!
Easy to get information from their Web…
Easy to get information from their Web site. Good communication before and after placing order and during pick up.9
28. Juni 2023
Antwort von 99 Bikes
Thank you for the great review!
Like the guys at 99 Bikes Artarmon
Like the guys at 99 Bikes Artarmon. Helpful, attentive, knowledgeable. Exactly what’s needed.
27. Juni 2023
Antwort von 99 Bikes
Thanks for the great review!
Happy Riding!
Service and value.
We bought 2 folding bikes online from the Morayfield branch as the price was better than anywhere else at the time. The bikes were checked and ready for collection the next day and the handover was friendly and informative. We’re very happy with our purchase and would recommend the Morayfield branch to anyone interested in good service and value.
27. Juni 2023
Antwort von 99 Bikes
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
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